Добавил:
Upload Опубликованный материал нарушает ваши авторские права? Сообщите нам.
Вуз: Предмет: Файл:
Text_pdf.pdf
Скачиваний:
118
Добавлен:
12.06.2015
Размер:
2.01 Mб
Скачать

4. to project oneself as

d. skill at inventing things and thinking of new ideas

5. newspaper feature story

e. a form containing a set of questions to collect information

6. pitch letters

f. words printed above or below a picture in a book or

 

newspaper or on a television screen to explain what the picture

 

is showing

7. “mug shot”

g. to make something more interesting or attractive

8. caption

h. to convey an impression to an audience or to others

9. public appearance

i. a special story or an article in a print publication that goes in

 

detail about concepts and ideas of specific market interest

10. to dress up

j. the act or an instance of coming into public view

Reading 17.2.

Read the text and answer the questions that follow:

Travel promotion

Traditionally the practice of travel public relations has involved three steps:

Stimulating the public’s desire to visit a place

Arranging for the travelers to reach it

Making certain that visitors are comfortable, well treated, and entertained when they get there

Recently, terrorist bombings have forced emphasis on a crucial new element:

Protecting the travelers’ safety

Stimulation is accomplished by travel articles in magazines and newspapers, alluring brochures distributed by travel agents and by direct mail, travel firms and videos, and presentations on the World Wide Web. Solicitation of associations and companies to hold conventions in a given place encourages travel by groups.

Some publications have their own travel writers; others purchase freelance articles and pictures. Well-done articles by public relations practitioners about travel destinations often are published too, if written in an informational manner without resorting to blatant salesmanship and purple prose.

Arrangements for travel are made through travel agencies or by direct booking at airlines, airports, and railroad and bus stations. Complicated tours and cruises are arranged most frequently by travel agencies, which charge customers retail prices for accommodations and receive a 10-

- 262 -

percent commission from the travel supplier. Wholesalers create package tours that are sold by travel agencies.

To promote sales, U. S. travel agencies distribute literature, sponsor travel fairs, and encourage group travel by showing destination films at invitational meetings. A widely used method of promoting travel is the familiarization trip, commonly called a “fam trip”, in which travel writers and/or salespeople are invited to a resort, theme park, or other destination for an inspection visit.

Good treatment of travelers is a critical phase of travel promotion. If a couple spends a large sum on a trip, then encounters poor accommodations, rude clerks, misplaced luggage, and inferior sightseeing arrangements, they come home angry. And they will tell their friends vehemently how bad the trip was.

Even the best arrangements go awry at times. Planes are late, tour members miss the bus, and bad weather riles tempers. This is where the personal touch means so much. An attentive, cheerful tour director or hotel manager can soothe guests, and a “make-good” gesture such as a free drink or meal does wonders. Careful training of travel personnel is essential. Many travelers, especially n foreign countries, are uneasy in strange surroundings and depend more on others than they would at home.

(Wilcox, Dennis L., et al. Essentials of Public Relations. New York: Longman., 2001. P. 357)

Choose the one alternative that best completes the statement or answers the question.

1.Which of the following is NOT one of the four phases in travel promotion?

a.Building the public’s desire to visit a place

b.Getting a free trip in advance for the travel promotion practitioner

c.Arranging for travelers to reach the place

d.Ensuring that visitors are entertained and treated well

e.Protecting travelers’ safety

2.Package tours are arranged by

a.Travel agencies

b.Travel suppliers

c.Travel wholesalers

d.Airlines

e.Travel promotion practitioners

3.Who goes on “fam trips”?

a.Senior citizens

b.Families

- 263 -

Соседние файлы в предмете [НЕСОРТИРОВАННОЕ]