At the Ready-Made Medicine Department

А - Good morning. What can I do for you?

В - Good morning, Madam. The matter is that my daughter is ill. She has a chill. Can you help her?

А - Of course, I can. Tell me, please, has she cough or tonsillitis?

В - Oh, she has both, but I’m worried about her cough most of all.

А - Could you tell me, is her cough dry or productive?

В - She has purulent sputum. I’d like to know whether you have any antitussive drugs.

А - Yes, we have some drugs. But I advise you to buy some expectorant drugs.

В - Are you sure?

A - Yes, I am. And I’d advise you to take some antibiotics. Could you tell me about the antibiotic sensitivity of your daughter?

B - It's been normal.

A - Well, there are such drugs as flemoxine, solutab, biseptol and others. I suppose flemoxine will be quite good for her.

В - I'm so grateful to you.

A - Don't mention it. And does she have a nasal cold, I wonder?

В - Unfortunately she does.

A - Here are some nasal drops and a menthol pencil.

В – Oh, thanks. You see, Madam, my daughter's high temperature troubles me as well.

A - Well, in this case you can give her panadol syrup.

В – I see. Well, now…Have you got any drugs for sore throat?

A - Yes, there is Lugol's solution. You must lubricate her throat about 6 times a day. Would you like anything else?

B - Yes, please. Could you possibly give me one gause bandage, valerian tincture and ten syringes?

A – Sure. Let me see…Here they are. Is that all?

В - Yes, it is. How much should I pay?

A - The price is ... .Would you like to pay cash?

В – Oh, no. I’d prefer to use my card. Here you are.

A - Take your cheque, please. I wish your daughter recover, ed as soon as possible and kept her health better.

В - I do appreciate your attention very much.

A - You are welcome. Good-bye.

At the Prescription Department

В - Good afternoon, Madam.

A - Good afternoon. Could I help you?

В - Yes, please. The doctor has prescribed me some pills and a cough mixture.

A - Will you kindly give me your prescriptions?

В - Here you are.

A - Let me see… Yes, we've got these tablets. Just a moment … They are kept in this drug cabinet. Here you are.

В - Is it a strong-effective drug?

A - Yes, it is. It is superior in the analgetic group.

В - Isn't it harmful? Can it cause any side effects?

A – Oh, no. It’s been clinically approved and it is practically harmless. It will relieve you of your headache in no time, believe me.

В - Thank you. But what about the cough mixture? When will it be ready?

A - Well, it'll be made up in an hour, I suppose. Here is a receipt for you. Will you please come back a bit later?

В - OK, How much is it?

A - The charge is…

В - Should 1 pay at the cash desk?

A - Sure. It's over there in the corner of the hall

В - (in a minute) Here's the cheque.

A - OK. Please, take the package of tablets.

(an hour later)

В - Good evening. I've come to take my cough mixture.

A - Good evening. I see. Will you give me your receipt (recipe)?

В - Sure, Here it is. Is the drug ready?

A - Certainly it is. You may take it. Should I remind you how the drug should be taken?

В - Do please.

A - Well, you should gargle your throat every two hours.

B - But how much mixture should I use every time?

A - Well, I suppose, two tablespoonfuls will do.

В - OK, thank you.

A - Just a moment. Two other things you should remember. You'd better cork the bottle tightly and keep it in a cool place protected from light.

В - All right. I'll do everything you've told me. Thanks again and good-bye.

A - Good-bye. I hope you'll recover soon.