V. Complete these sentences with the words from the box

1. He was trying to ______ some enthusiasm for the project.

2. Management policy seemed to be to ____ one department ________ another.

3. The organization was rife with _______ and corruption.

4. We're going to need some professional _______ for this project.

5. Bonus payments provide an _______ to work harder.

6. ______ are very vulnerable in the business world.

7. The company is deep in _______.

VI. Read the following text and find out how to write a business plan

Setting up a successful business requires careful preparation and planning but also involves a degree of risk-taking. There are a number of questions that all entrepreneurs must ask themselves concerning the products or services that they intend to sell, the competition that they will face, the structure of the business itself and the sources of finance that they need to open their new venture. This means that all of these parameters must be defined in a business plan: a document that shows how the entrepreneur will organize his or her business, how much he or she expects to sell and where the capital will come from. Once this information has been put down on paper, the entrepreneur can then choose an appropriate form for the company, register it with the authorities and open for business.

VII. Read these extracts and decide which sections of the checklist they come from.

1. At first I will be concentrating on getting the business into profit. But if I am successful I would then consider looking for other sites in the city area and expanding the management team. Eventually it might be possible to set up shops in different locations around the country.

2. The Tea Set. Initially the business will be registered as a limited company with ten shareholders.

3. In a street with pedestrian access only, which leads into the main shopping area and market square in a town of 70,000 inhabitants. The shop is also close to the station, which is used by several thousand commuters daily. The surface area is 45 square meters at a rent of 1000 euros per month.

4. Retail outlet selling a wide range of specialist teas and tea-related giftware. Sales will be made direct to customers and also by mail order.

5. I plan to advertise on local radio and in the local press and free press. This will be complemented by flyers distributed directly through letterboxes to residents in the area.

6. I have already worked as an employee in two different companies, where I was involved in both marketing and customer service at junior management level.

7. It is not easy to give a precise estimate but it would seem to be essentially passing trade within the shopping area. The target consumer is middle-aged and with a comfortable income. There is no competition in the area as the concept for this type of shop is new and comparable products are not currently available in other outlets.

8. Two full-time sales staff for the shop. One personal assistant to do secretarial work and general office administration.

VIII. You have decided to set up your own business together and have approached the bank for advice. They have asked you to prepare a business plan. Decide what type of business you are going to set up, then discuss each of the points listed in the business plan. When you have finalized all the details of your business, prepare a written plan to give to the bank