- •Предисловие
- •Unit 8. National stereotypes
- •8.1. Listening Development
- •8.2. Vocabulary Enrichment
- •8.3. Reading Improvement
- •The English and the French
- •The English through English Eyes
- •The English through French Eyes
- •The Americans and the Japanese
- •Americans through American Eyes
- •Americans through Japanese Eyes
- •8.4. Writing Enhancement
- •8.5. Speaking Reinforcement
- •Active vocabulary Unit 8. National Stereotypes
- •Unit 9. Countries and capitals
- •9.1. Listening Development
- •9.2. Vocabulary Enrichment
- •9.3. Reading Improvement
- •8 Wonders of belarus
- •Isle of tears
- •9.4. Writing Enhancement
- •9.5. Speaking Reinforcement
- •London versus Minsk
- •Unit 9 active vocabulary
- •Unit 10. Business trips. Travelling
- •10.1. Listening Development
- •10.2. Vocabulary Enrichment
- •If you want a good room, you should ……… .
- •I’d like ……… .
- •10.3. Reading Improvement
- •Passengers panic over false crash alarm
- •All aboard the flight from fear
- •10.4. Writing Enhancement
- •How to make a complaint
- •What to say in your complaint
- •Template letter
- •10.5. Speaking Reinforcement
- •Interviewing business travellers
- •Active vocabulary Unit 10. Business trips. Travelling
- •Idiomatic expressions
- •Unit 11. Holidays
- •11.1. Listening Development
- •11.2. Vocabulary Enrichment
- •11.3. Reading Improvement
- •11.4. Writing Enhancement
- •Inquiry letter brecon boating holidays
- •11.5. Speaking Reinforcement
- •Active vocabulary unit 11. Holidays
- •Hotels and Accommodation
- •Idiomatic expressions
- •Unit 12. The theatre and cinema
- •12.1. Listening Development
- •12.2. Vocabulary Enrichment
- •Anthony and Cleopatra at the National Theatre 1998
- •12.3. Reading Improvement
- •Jobs in cartoon animation
- •12.4. Writing Enhancement
- •Outline for a review
- •Introduction
- •Paragraph 2
- •Paragraph 3
- •Is the film recommended?
- •12.5. Speaking Reinforcement
- •Active vocabulary Unit 12. The Theatre and Cinema
- •Unit13on the phone
- •13.1. Listening Development
- •1) Imagine you are calling a company and want to speak to someone who works there. Can you think of any phrases you might use, or that you might hear? Put down these phrases.
- •13.2. Vocabulary Enrichment
- •Telephoning
- •Note: Giving numbers
- •13.3. Reading Improvement
- •Unfortunately there's a problem...
- •Telephoning across cultures
- •13.4. Writing Enhancement
- •13.5. Speaking Reinforcement
- •Active vocabulary Unit 13. Telephoning
- •Unit 14. Business correspondence
- •14.1. Listening Development
- •14.2. Vocabulary Enrichment
- •14.3. Reading Improvement
- •Job search email etiquette
- •14.4. Writing Enhancement
- •14.5. Speaking Reinforcement
- •Active vocabulary Unit 14. Business Correspondence
- •Unit 15. Meetings and negotiations
- •15.1. Listening Development
- •15.2. Vocabulary Enrichment
- •15.3. Reading Improvement
- •15.4. Writing Enhancement
- •15.5. Speaking Reinforcement
- •Meeting - agenda setting quiz
- •Active vocabulary Unit 15. Meetings and Negotiations
- •Useful English Phrases for Participating in a Business Meeting
- •Introducing the Agenda
- •Unit 16. Presentations
- •16.1. Listening Development
- •16.2. Vocabulary Enrichment
- •16.3. Reading Improvement
- •One size fits all?
- •16.4. Writing Enhancement
- •Presentation Scheme
- •16.5. Speaking Reinforcement
- •Active vocabulary Unit 16. Presentations
- •Introduce another speaker
- •Verbs to describe movements and trends
- •References
- •Contents
15.2. Vocabulary Enrichment
Assignment 1. Which of these expressions are used for the purposes specified in the table below? Complete the table with these expressions.
Purpose |
Expressions |
Ask for reactions
|
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Deal with interruptions
|
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Keep moving
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Focus the discussion
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Check agreement
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Widen the discussion
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Summarize
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What's your view on this, Nadine?
One at a time, please. First Claudia, then Steven.
Perhaps we could get back to the main point?
Mike, after we've heard from David. Can we have your views? I know you have some experience of this problem.
I think we should move on now.
Is there anything else we should consider?
Can we come back to this later?
We need to analyze this in a little more depth.
Could you just hang on a moment please?
Let's leave that aside for the moment.
Can we go round the table to see if everyone agrees?
Pavel, could you just let Nikolay finish? I'll come back to you in a moment.
So, basically, what you're saying is ...
OK, let's go over what we've discussed so far. I
Antonio, this is your field. In a few words, can you tell us what you think?
I'm not sure that's relevant.
How do you fee! about this, Bob?
I think we need to look at this in more detail.
What other ways are there to approach this?
Do we all agree on that? Good, that's settled.
Assignment 2. Match phrases from A and B to make sentences we use to close a meeting.
1 I think we |
main conclusions. |
2 I'd like to sum |
the minutes. |
3 There are three |
can stop there. |
4 In terms |
fix a date now? |
5 Are there |
missed anything? |
6 Have I |
a quick word with you? |
7 I think it was a |
of action points. |
8 I'll circulate |
any other points? |
9 Can we |
up. |
10 Can I just have |
very useful meeting. |
Assignment 3. Look through the following phrases and determine what for you can use them. Write the purpose next to the group of phrases.
Suggest alternatives Explore positions Ask specific questions State your needs
For us, the priorities are ... Our main concern is ... We think the best option would be ... We'd prefer to see/have ... ' We need .... Can you do that? |
|
What exactly do you need? What do you have in mind? How would you feel about... ? How flexible can you be on ... ? When you say..., what do you mean? Can you be more specific? Let me just check I understand you correctly. |
|
What sort of quantity are you thinking of? What kind of timescale are we looking at? What sort of figure are we talking about? What kind of guarantee can you give us? We've been quoted a price of... . Can you match that? |
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Alternatively, ... Can I suggest another way of moving forward? There are a couple of alternatives we'd like to put forward. Perhaps you would like to try the product on a trial basis? |
|
Assignment 4. Read the dialogue below and fill in the gaps with the words in the box.
business concern delivery exactly flexible guarantee match mean minimum priorities quoted reasonable timescale trust
1 OK, let's get down to ___________ .
2 What ___________ do you need?
3 For us, the ___________ are quality and reliability.
4 When you say 'reliability', what do you ____________ ?
5 Our customers are well-known firms who ___________ us and come back to us.
6 How ___________ can you be on quantity?
7 You can change the quantity up to five working days before the agreed ________ date.
8 We need a ___________ order of 500 pieces.
9 Our main ___________ (= feeling of worry) is that you don't change the basic specifications of your order.
10 In terms of delivery, what kind of ___________ are we looking at?
11 We've been ___________ (= told) a price of €950 per piece for a very similar product.
12 Can you ___________ that (= provide something that is equal)?
13 We offer quality at a ___________.price, not at the cheapest price.
14 But what kind of ___________.. can you give us in relation to your quality?
Assignment 5. Find a word or a phrase that matches the definitions below.
1 a list of the subjects to be discussed at a meeting
2 a written record of the decisions that people make at a formal meeting.
3 (phrasal verb) do; finish dealing with
4 one of several things on a list
5 (phrasal verb) begin
Assignment 6. Translate the words and phrases in the brackets into English.
We'd____________(предпочли) an initial _____________ (заказ) of, say, 300 pieces.
We'd be _____________(готовы) to offer better _____________ (условия) of payment, but only if you increased your order.
When you say 'better terms', what do you _____________ (имеете) in _____________ (виду)?
We could _____________ (принять) that, but only on one _____________ (условие).
Would you be _____________ (пожелали) to _____________ (найти компромисс)?
Yes, that _____________(наверняка) be _____________ (возможно).
That _____________ (звучит) _____________ (резонно).
Let's just take a _____________ (воспользуемся моментом) to _____________ (проверить/повторить) what we've discussed.
Can we just go_____________ (пройтись по пунктам) what we've agreed so _____________ (до сих пор).
I think that's as far as we can _____________ (до чего дойти) at this _____________ (этапе).
If you can agree to that, we can _____________ (заключить) the _____________ (сделку) today.
If you'd just like to _____________ (подписать) here.