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Troubleshooting JUNOS Platforms

 

 

•ReproductionItem: Shows information for the chassis component about the

 

 

 

 

 

 

 

Displaying Chassis Inv ntory

 

 

The output of the show chassis hardware command displays the hardware

 

 

components install in the platform. This command is useful when troubleshooting

 

 

or upgrading your device. The (edited) sample shown on the slide is from a T640

 

 

outer with redundant Routing Engines (RE).

 

 

The following are the show chassis hardware command output fields:

 

 

 

backplane, the power supplies, the maxicab (the connection between the

 

 

 

Routing Engine and the backplane), the System Control Board (SCB), and

Not

 

each of the FPCs and their PICs.

 

Version: Displays the revision level of the chassis component.

 

for

 

 

Part number: Displays the part number of the chassis component.

 

 

Serial number: Displays the serial number of the chassis component.

 

 

 

The serial number of the backplane is also the serial number of the

 

 

 

router chassis.

 

 

Description: For the power supplies, it displays the type of supply; for

 

 

 

the PICs, it displays the type of PIC.

Continued on next page.

JUNOS Platforms Hardware Troubleshooting • Chapter 4–15

Troubleshooting JUNOS Platforms

Displaying Chassis Inventory (contd.)

JUNOS Software has a show chassis hardware clei-models command. The output from this command provides information in a format suitable for conducting inventory. The clei-models option means Common Language Equipment Identifier Code barcode and model number for orderable field-replaceable units (FRUs). The following sample output is from an M320 router:

 

 

 

Reproduction

user@host> show chassis hardware clei-models

 

Hardware inventory:

Part number CLEI code

FRU model number

Item

Version

Midplane

REV 07

710-009120

CHAS-BP-M320-S

FPM Display

REV 05

710-009351

CRAFT-M320-S

CIP

REV 05

710-005926

CIP-M320-S

PEM 0

Rev 05

740-009149

PWR-M-AC-S

PEM 1

Rev 05

740-009149

PWR-M-AC-S

PEM 2

Rev 05

740-009149

PWR-M-AC-S

PEM 3

Rev 05

740-009149

PWR-M-AC-S

Routing Engine 0 REV 07

740-014082

RE-A-2000-4096-S

Routing Engine 1 REV 07

740-014082

RE-A-2000-4096-S

. . .

 

 

 

 

Not

for

 

 

 

 

 

 

Chapter 4–16 • JUNOS Platforms Hardware Troubleshooting

Troubleshooting JUNOS Platforms

 

 

Reproduction

 

 

 

 

 

 

 

Listing Alarm Conditions

 

 

The show chassis alarms command lists all of the alarm conditions that

 

 

currently exist in the vice. You can disable some alarms; however, you cannot

 

 

disable safety-related and chassis component alarms.

 

for

 

 

 

 

 

P essing the alarm cutoff (ACO) button, located on the Craft Interface, manually

 

 

silences the alarm to an external device connected to the alarm relay, but it does not

 

 

em ve the alarm messages from the display (if present on the device) nor does it

 

 

extinguish the alarm LEDs. In addition, new alarms that occur after silencing an

 

 

external device reactivate the external device.

Not

The llowing are the show chassis alarms output fields:

Alarm time: Displays the date and time of the alarm;

 

 

 

 

Class: Displays the severity class for this alarm (it can be minor or

 

 

 

major); and

 

 

Description: Displays information about the alarm.

JUNOS Platforms Hardware Troubleshooting • Chapter 4–17

Troubleshooting JUNOS Platforms

 

 

 

OK,ReproductionTesting (during initial power-on), Failed, or Absent. For

 

the

 

 

 

 

 

 

Displaying Environm ntal Information

 

 

The show chassis

nvironm nt command displays environmental information

 

 

about the device chassis, including the temperature, and information about the fans,

 

 

power supplies, and

outing Engine. The truncated example is from a T640 platform.

 

 

The following a e the output fields:

 

 

Power: Displays information about each power supply. The status can be

 

 

 

M120, M320, and T Series platforms, information displays about the

 

 

 

PEM.

 

 

 

Not

Temp: Displays the temperature of air flowing through the chassis.

 

 

 

 

 

 

forFans: Displays information about the fans. The status can be OK,

 

 

 

Testing (during initial power-on), Failed, or Absent. Measurement

 

 

 

indicates whether the fans are spinning at normal or high speed.

 

 

Other: Depending upon the platform, various other fields might be

 

 

 

present. For example, for T Series platforms, the display includes

 

 

 

information on the SONET Clock Generator (SCG), Control Board (CB),

 

 

 

SIBs, the Switch Processor Mezzanine Board (SPMB) and the Connector

 

 

 

Interface Panel (CIP). The sample on the slide does not show these fields.

Chapter 4–18 • JUNOS Platforms Hardware Troubleshooting

Troubleshooting JUNOS Platforms

 

 

 

Reproduction

 

 

 

 

 

 

 

 

CPU Temp rature

 

 

In addition to the ambi nt t mperature surrounding the system components, you can

 

 

see the actual CPU mp rature of the Routing Engine.

Not

for

 

 

 

 

 

 

 

JUNOS Platforms Hardware Troubleshooting • Chapter 4–19

Troubleshooting JUNOS Platforms

Not

Displaying Craft Int rface

The show chassis craft-int rface command shows all current messages. The capture shown is from a T640. Output fields include the following:

FPM Display contents: Displays contents of the Front Panel

 

Module display.

 

outer-name: Shows the name of the router.

 

Reproduction

Up: Shows how long the router has been operational in days, hours,

 

minutes, and seconds.

message: Displays information about the router traffic load, the power

 

supply status, the fan status, and the temperature status. The display of

 

this information changes every 2 seconds.

for

 

Front Panel System LEDs: Displays the status of the Front Panel

 

System LEDs. A dot (.) indicates the LED is not lit. An asterisk (*)

 

indicates that the LED is lit.

Front Panel Alarm Indicators: Displays the status of the Front

 

Panel Alarm Indicators. A dot indicates the relay is off. An asterisk

 

indicates that the relay is active.

Continued on next page.

Chapter 4–20 • JUNOS Platforms Hardware Troubleshooting

Troubleshooting JUNOS Platforms

Displaying Craft Interface (contd.)

Front Panel FPC LEDs: Displays the status of the Front Panel FPC LEDs. A dot indicates the LED is not lit. An asterisk indicates that the LED is lit.

Not

for

 

MCS, SFM, SCG, CB, and SIB LEDs: Displays the status of the

ReproductionMIscellaneous Control Subsystem (MCS), SCG, CB, Switching and Forwarding Module (SFM), and SIB LEDs as supported by a given

platform. A dot indicates that the LED is not lit. An asterisk i dicates that the LED is lit. When neither a dot no an asterisk displays, o board is present in that slot.

JUNOS Platforms Hardware Troubleshooting • Chapter 4–21

Troubleshooting JUNOS Platforms

 

 

 

Reproduction

 

 

 

 

 

 

 

 

Displaying System Control Board Status

 

 

The show chassis (f b | scb | | cfeb | sfm slot | ssb slot )

 

 

command displays information about the system controller boards—either Forwarding

 

 

Engine Board (FEB), Compact Forwarding Engine Board (CFEB), SCB, SFM, or System

 

 

and Switch Boa (SSB). The following are the output fields:

 

 

Intake temperature: Displays the temperature of the air passing by

 

 

 

the controller in both Celsius and Fahrenheit;

 

 

Exhaust temperature: Displays the temperature of the air flowing

 

 

 

past the exhausts;

 

 

CPU utilization: Displays the total percentage of the CPU used by

 

forthe controller’s processor;

Not

Interrupt utilization: Out of the total CPU percentage in use by

 

the controller’s processor, displays the percentage in use for interrupts;

Heap utilization: Displays the percentage of heap space in use by

 

the controller’s processor;

Buffer utilization: Displays the percentage of buffer space in use

 

by the controller’s processor;

DRAM: Displays the total DRAM available to the controller’s processor;

Continued on next page.

Chapter 4–22 • JUNOS Platforms Hardware Troubleshooting

Troubleshooting JUNOS Platforms

Displaying System Control Board Status (contd.)

Start time: Displays the time when the controller started running; and

Uptime: Displays how long the controller has been running.

Because the controller board CPU is not involved in actual packet forwarding, you

should expect to see a very low level of CPU utilization in most cases. Aside from hardwareReproductionand environmental monitoring, the controller board CPU is primarily for

processing exception traffic. This traffic tends to take the form of Packet Forwardi g

Engine (PFE)-generated ICMP error messages or traffic that requires directi

to the

host RE for processing. Examples of exception traffic include Internet C tr

l Message

Protocol (ICMP) echo exchanged packets with expired time l ve (TTL), which is one of the IP options, or traffic that is sampled or counted (or bo h) as part f a firewall filter.

Not

for

 

JUNOS Platforms Hardware Troubleshooting • Chapter 4–23

Troubleshooting JUNOS Platforms

Not

Displaying FPC Status

The show chassis fpc command displays the status of the installed FPCs. The sample is from a T640 platform. Th following are the output fields:

Slot: Displays the FPC slot number.

State: Displays the state of the FPC.

TempReproduction(C): Displays the temperature of the air passing by the FPC, in

 

deg ees Celsius.

CPU Utilization (%): Displays the total percentage of CPU in use

 

by the FPC’s processor.

Interrupt CPU Utilization (%): Of the total CPU percentage

 

used by the FPC’s processor, displays the percentage in use for

for

 

interrupts.

Memory DRAM: Displays the total DRAM (in megabytes) available to the

 

FPC’s processor.

Heap Utilization (%): Displays the percentage of heap space

 

(dynamic memory) used by the FPC’s processor. If this number exceeds

 

80%, it might indicate a software problem (a memory leak).

Buffer Utilization (%): Displays the percentage of buffer space

 

used by the FPC’s processor for buffering internal messages.

Chapter 4–24 • JUNOS Platforms Hardware Troubleshooting