Exercise 208

Say if these statements are true or false using the information from the text.

1. It is not important to write an effective CV.

2. If you think positively about yourself, other people will be of the same opinion.

3. You can dress for the interview as you usually dress going somewhere.

4. Body language plays an essential role in communication.

5. Nobody will pay attention if you lean too far over the desk or slump in the chair.

6. If you ask questions about the company the interviewers won’t think that you are an outsider.

7. If you control your nerves it will be easier for both sides to conduct an interview.

Exercise 209

Answer the following questions.

1. How should CV be written? Why is it so important to write it correctly?

2. What should you know about the future interview and potential interviewers?

3. Is it necessary to dress properly? Why?

4. What questions should you have in mind?

5. How do you understand the phrase “body language”? Is it possible to be aware of it? How?

6. Why is it wrong to allow the interviewer to dominate you? Who should dominate?

7. What is the key to a successful interview?

Exercise 210

Say

• which of the above-mentioned pieces of advice you consider to be the most important. Give your reasons

• which one doesn’t play any role

• if you can add some more recommendations

• which recommendation you can’t fulfill even if you try.

Exercise 211

Read, translate and give suggestions on how to get a job and on a perfect interview.

Interviewer: And so, as unemployment reaches record levels, now is a good time to discuss what you can do to get a job, and we are lucky to have in the studio with us today, Jane Longly from the Department of Employment to give some advice to those currently seeking work. Welcome, Jane.

Jane: Hello, It’s nice to be here.

Interviewer: So, how can today’s job-hunters get themselves back into employment?

Jane: Well, the person seeking job faces two major problems. The first is actually getting the interview, and the second is making sure they perform well at the interview itself. And I’d like, if I may, to give a few handy tips – some “Dos and Don’ts” as it were.

Interviewer: That sounds fine. So starting with looking for jobs …..

Jane: Right. Firstly, you must make sure that you have a CV that is up-to-date. Emphasize the positive aspects of your career history and outline the range of skills you possess which could be useful to an employer. Further details on CV preparation are available in the free leaflet from our local Job Centre. Anyway, once you’ve got a CV, the next thing is to get it into the hands of possible employers. There are several ways to do this.

Interviewer: Such as ..?

Jane: First you should check the newspapers on a regular basis for vacancies. Think what kind of jobs you could actually do. It may well be the case that you have the skills necessary to do work which you hadn’t previously thought of. So, don’t restrict yourself unnecessarily. Also make sure you ask your family and friends about work, as up to fifty per cent of job vacancies never get advertised in the newspapers at all. Another thing you can always do is to make a list of organizations which need your kind of skills and just send them a copy of your CV in their files and contact you later when a vacancy arises.

Interviewer: OK, let’s imagine that you have finally got an interview. What should you do to make a good impression?

Jane: I’m glad you asked me that. Well, many of the things are just common sense really. For instance, make sure you get enough sleep the night before. That way you will look and feel your best on the day itself. Secondly, make sure you wear the right clothes for the job. If it’s an office job you must wear formal clothes but for a factory or shop job it is often OK to wear something more casual. But you should always look clean and tidy. And always make sure you arrive, say, ten minutes early. That way you can sit down and relax for a couple of minutes before the interview.

Another good tip is to be extra nice to the receptionist, as in many organizations she or he often has a surprisingly large say in who gets the job. And when you meet the interviewer smile pleasantly, shake his or her hand but don’t sit down until invited to. I think I hardly need to add that you shouldn’t smoke or chew gum. Towards the end of the interview, the interviewer may ask you if you have any questions, so try to think of one or two intelligent ones before the interview. This is easier if you have found out something about the organization – done some research, so to speak. And finally, when the interview is over, never ask if you have got the job. If the interviewer wants to tell you then and there that you have the job, then he or she will.

Interviewer: Well, thank you, Jane. I’m sure many of our listeners will have found that very helpful.

LESSON 22 УРОК 22

HUMAN RESOURCES MANAGEMENT УПРАВЛЕНИЕ ПЕРСОНАЛОМ

Active vocabulary

Nouns

1. set - ряд

2. planning activities - плановые мероприятия

3. acquisition - приобретение

4. maintenance - сохранение

5. reward - вознаграждение, наградить

6. monetary payment - денежная плата

7. benefit - льгота

8. promotion - повышение по службе

9. well-being - благосостояние

10. is concerned (with) - связан (с)

11. capability - способность

12. ability - способность

13. open position - открытая вакансия

14. selection - отбор

15. resume - (амер) резюме (кр. трудов. биогр.)

16. reference - поручитель

17. employment application - заявление на работу

18. applicant - претендент

19. purpose - цель

20. scrutiny - внимательное рассмотрение

21. background - образование, подготовка

22. summary - краткое изложение

23. curriculum vitae (CV) - краткая биография

24. selection technique - метод отбора

25. opportunity - возможность

26. attitude - отношение

27. evaluation - оценка

28. responsibility - ответственность

29. reason - причина

30. feedback - обратная связь

31. subordinate - подчиненный

32. performance - выполненная работа

33. appraisal - оценка

34. weakness - слабость

35. pay raise - повышение зарплаты

Verbs

36. forecast - прогнозировать

37. hire - нанимать

38. provide - предоставлять

39. ensure - обеспечивать

40. improve - улучшать

41. enhance - повышать

42. contribute - вносить вклад

43. recruit - нанимать

44. apply for a job - обращаться по поводу работы

45. submit - представить

46. be filled in - который надо заполнить

47. seek - искать

48. refer to as - называться

49. compare - сравнивать

50. indicate - указывать

51. verify - удостоверять

52. be of value - иметь ценность

53. go through - ознакомиться

54. acquaint - ознакомить

55. mention - упоминать

56. let know - известить

57. eliminate - ликвидировать

58. be worthy - быть достойным

59. familiarize - ознакомить

Adjectives

60. previous - предыдущий

61. former - бывший, прежний

62. appropriate - подходящий

63. job-related - связанный с работой

Adverbs

64. at least - по крайней мере

65. along with - вместе с

66. from within - изнутри

67. within - внутри

Exercise 212

Read and translate.

1. General Definition. Human resources management is a set of planning activities. They include the acquisition, maintenance, and development of an organization’s human resources. In general, human resources planning consists of forecasting the human resources that the firm will need in the future.

Acquisition includes planning that leads to hiring new personnel.

Maintenance of human resources consists of motivating employees to remain within the firms and to work effectively. Motivation includes the following aspects:

• Rewarding an employee through monetary payments.

• Providing benefits and promotions to ensure an employee’s well being.

Development aspect of HRM is concerned with improving employees’ skills and capabilities. Employee training and development programs enhance the ability of employees to contribute to the firm.

Candidates for open positions may be recruited from within or outside the firm. In the selection process applications, resumes, interviews and references may be used to obtain information about candidates.

2. Employment Applications. Everyone who applies for a job (an applicant) must submit an application. An employment application is useful in collecting factual information on a candidate’s education, work experience, and personal history. The data obtained from applications are usually used for two purposes: to identify candidates who are worthy or further scrutiny and to familiarize interviews with applicants’ backgrounds. A typical employment, application represents a special form to be filled in.

3. Resumes. Many job candidates submit resumes to employers, and some firms require them. A resume is a short summary of the candidate’s background and qualifications. It includes a description of the type of job the applicant is seeking. A resume may be submitted along with an employment application. In Britain a resume is often referred to as a curriculum vitae (CV).

4. Interviews. The employment interview is the most widely used selection technique. Job candidates are usually interviewed by at least one member of the HRM staff and by the person for whom they will be working. Interviews provide an opportunity for the firm and the applicant learn more about each other. Interviewers can ask different questions to learn something about candidate’s attitude to the job and motivation.

Very often interviewers ask different questions of different applicants, so that it becomes impossible to compare candidates’ qualifications. Some of these problems can be solved through the use of structural interviews. A structural interview is an interview in which an interviewer asks a prepared set of questions.

5. References. A job candidate is generally asked to indicate the names of references – people who can verify background information and provide personal evaluation of the candidate. Personal evaluations obtained may not be of much value because applicants list only the references who say good things about them. However, references are often contacted to verify such information as previous job responsibilities and the reason an applicant decided to leave a former job.

6. Orientation. All the information collected during the selection process is then used to select the most appropriate candidates for the job. Newly hired employees should go through a firm’s orientation program. Orientation is the process of acquainting new employees with the organization.

7. Feedback. Feedback is a talking of a manager to subordinates to let them know how well they are doing and how they can work better in future. In other words, it is performance appraisal. These appraisals may be positive or negative. Feedback must help eliminate job-related weaknesses. For a good job, employees get rewards as pay raises and promotions.

Exercise 213

Find the English equivalents.

Управление людскими ресурсами; новый персонал; приобретение; собеседование (при найме на работу); обращаться по поводу работы; открытая вакансия (должность); денежная плата; оценка выполненной работы; благосостояние работника; получать вознаграждения; повышение зарплаты; продвижение по службе; процесс отбора; претендент; краткая биография (резюме); представить резюме; подчиненный; поручитель (лицо, дающее рекомендацию); биографические данные; обратная связь; интервьюер (лицо, проводящее собеседование); подготовленный ряд вопросов; удостоверять информацию; нанимать работников.

Exercise 214

Fill the blanks.

1. Human resources planning consists of … the human resources that the firm will need in future.

2. Acquisition includes planning that leads to … new personnel.

3. Motivation includes benefits to ensure an employee’s …

4. An applicant who applies for a job must submit an …

5. A resume is a short … of the candidate’s … and qualifications.

6. In Britain resume is often referred to as a …

7. An interview provides an opportunity for the firm to … more about an applicant.

8. Applicants list only the … who say good things about them.

9. Orientation is the process of … new employees with …

10. Performance appraisal is used to provide employees with …

Exercise 215

Translate into English

1. Людские ресурсы являются (are) самыми важными ресурсами организации.

2. Управление ресурсами представляет (is) ряд плановых мероприятий.

3. Мотивация включает денежную оплату и льготы.

4. Каждый, кто обращается по поводу работы, должен представить заявление.

5. Некоторые фирмы требуют краткую трудовую автобиографию.

6. Собеседование дает возможность фирме больше узнать о претенденте.

7. Обратная связь включает положительные и отрицательные оценки работы.

8. Обратная связь должна помочь ликвидировать связанные с работой недостатки.

9. За хорошую работу работники получают вознаграждения, например, повышение зарплаты и продвижение по службе.

10. Некоторые руководители часто дают негативную оценку повседневной работы подчиненных, но они забывают (forget) давать положительную оценку.

Exercise 216

Imagine (представьте себе) you are applying for a job. Translate the questions and try to find proper answers to the questions of an “interviewer”.

1. Interviewer: Tell me short about your work (professional) experience and marital status (семейное положение).

You: …..

2. I.: Why are you interested in joining our company?

Y.: …..

3. I.: Why do you feel qualified for this job?

Y.: ……

4. I.: Don’t you think you’re too young (old) for this job?

Y.: …..

5. I.: Which is more important to you: status (положение) or money?

Y.: …..

6. I.: What is your objective and what are you long-range goals?

Y.: ….

7. I.: What worries (беспокоит) you about the job you’re doing now?

Y.: .....

8. I.: What do you find rewarding (стоящим) about present job?

Y.: ….

LESSON 23 УРОК 23

LEVELS AND AREAS OF MANAGEMENT УРОВНИ И ОБЛАСТИ УПРАВЛЕНИЯ

Active vocabulary

Nouns

1. first-line manager - менеджер первого звена (низшего)

2. executive - исполнитель

3. division manager - руководитель подразделения

4. operations manager - директор производством

5. operating employee - работник - исполнитель

6. supervisor - инспектор, начальник

7. foreman - мастер, бригадир

8. salary - зарплата в виде оклада (ежемес.)

9. wage - зарплата (почасовая, сдельная)

10. purpose - цель

11. accounting - бухгалтерский учет

12. investment - инвестирование

13. percentage - процентное содержание, доля

14. advertising - реклама

15. promotion - продвижение

16. distribution - распределение

17. performance - деятельность

18. regulations - постановления

19. employment - занятость, найм

20. customer - покупатель, заказчик (постоянный)

Verbs

21. create - создавать

22. convert - преобразовывать

23. equate - ассоциировать

24. apply to - относиться

25. constitute - составлять

26. determine - определять

27. associate - иметь отношение

28. implement - осуществлять

29. hand down - разрабатывать

30. supervise - руководить

31. solve - решать

32. promote - продвигать по службе

33. divide - делить

34. include - включать

35. affect - влиять

36. engage in - заниматься

37. hire - нанимать

38. appraise - оценивать

39. ensure - обеспечивать

40. concern - касаться

41. provide - обеспечивать

Adverbs

42. instead - вместо

43. overall - общий

44. owing - благодаря, вследствие

45. depending - в зависимости от

46. primarily - прежде всего

Adjectives

47. major - основной

48. former - бывший

49. responsible - ответственный

50. entire - весь

Exercise 217

Read and translate.