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Exercise 87

Read and translate the text. Insert the articles where necessary.

When we want to write ...... letter, we take ...... piece of paper and ..... pen. We first write our ....... address and ........ date in the right-hand corner. Then on ....... left-hand side we write .......... greeting. We may write, for instance, “Dear Mr Brown” or “Dear Sirs”, etc., and then on the next line we begin ........ body of ....... letter. At the end of ......... letter we write “yours sincerely” or “yours faithfully”. And then we sign our name. We put ........ letter into ...... envelope and close ....... envelope. On ....... envelope we write ......... name and ......... address of ......... person who will recieve it. We stick ........ stamp in ....... top right-hand corner, and then we post ......... letter.

LESSON 9 УРОК 9

STANDARD BUSINESS СТАНДАРТНЫЕ ДЕЛОВЫЕ ПИСЬМА

LETTERS

Active vocabulary

Nouns

  1. enquiry - запрос

  2. price - цена

  3. job application form - бланк заявления на работу

  4. cheque - чек

  5. delay - отсрочка

  6. receipt - квитанция

  7. invoice - счет

  8. payment - оплата

  9. goods - товары

  10. copy - копия

  11. report - отчет, доклад

  12. opinion - мнение

  13. attention - внимание

  14. rejection - отклонение, отказ

  15. application - заявление

  16. complaint - жалоба

  17. reservation - бронирование

  18. reprimand - выговор, замечание

Verbs

  1. to enclose - прилагать

  2. to look forward to - ждать с нетерпением

  3. to do business - иметь дело

  4. to hear - услышать

  5. to apologise - извинить

  6. to receive - получить

  7. to compel - заставлять, принуждать

Adjectives

  1. official - официальный

  2. financial - финансовый

  3. simple - простой

  4. further to - в дополнение к

Exercise 88

Match each of the extracts from business letters (a-k) with the type of letter

(1-11) from which it is taken.

  1. letter of invitation …

  2. response to an enquiry …

  3. letter requesting payment …

  4. letter of rejection …

  5. letter of apology …

  6. letter of enquiry …

  7. letter of application …

  8. letter of complaint …

  9. written warning …

  10. order …

  11. reservation …

  1. Mr Kazoulis would like a double room with shower and full board from 12 to 14 September inclusive.

  2. I am extremely sorry about the incident last week during the visit of your representative to our offices. Unfortunately ….

  3. This is not the first time that this has happened and I must inform you that if it happens again we shall be compelled to issue a formal reprimand.

  4. I regret to inform you that your application for the post of Deputy Catering Manager has been unsuccessful. Thank you for ….

  5. Please find enclosed my CV and a recent photograph.

  6. I should be grateful if you would send me more information about your LK range of products including details of prices and discounts.

  7. Thank you for your letter of 9 June. Please find enclosed a price list and full details of …

  8. Please would you send to the above address 37 units of product reference number 37/LK/45006 (brown) and send the invoice to our West central office in the usual way.

  9. Kazoulis communications would be pleased to welcome Udo Schmidt to the opening of its new …

  10. With reference to outstanding invoice number 9602132/64, we should be grateful if you would settle …

  11. I wish to draw your attention to the very poor treatment our representative received when she called on you last week.