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Vocabulary practice

Exercise 1. Fill in the correct word from the word list.

  1. I'll meet you in the entrance ________.

  2. Universities have to provide student ________ for nonresident students.

  3. When Alex came into the room, he felt the ­­________ smell of her perfumes.

  4. Doors and windows are an easy ________ for burglars.

  5. Despite the media ________, I found the cartoon very boring and monotonous.

  6. The hotel is not responsible for any loss or damage to guests' personal ________.

  7. Students sometimes find it hard to ________their teachers’ expectations.

  8. She was completely shocked with his ________ indifference to this problem.

  9. The presentation of new pharmaceuticals was very ________.

COMPREHENSION CHECK

Exercise 2. Read the sentences and say if they are True or False. Prove the statement or correct it.

1. It’s not a knotty problem to choose the right hotel.

T

F

2. You can always go to the web site and get true information.

T

F

3. At first ask yourself what's most important to you.

T

F

4. The type of accommodation depends on your budget.

T

F

5. Every traveler has common needs.

T

F

6. You won’t have to pay more for the hotel with a pool or Jacuzzi.

T

F

7. Your top priority will help you to make a more targeted search.

T

F

COMMUNICATION

Exercise 3.

  • Have you ever happened to reserve a room at the hotel? If yes, describe it.

  • Make up a dialogue “At the hotel”, using the following phrases:

A hotel not far from the city centre; to reserve a room; to fill in the form; a double room with a bathroom; the price per night; a less expensive room; Do I pay in advance or on departure?; How long will you be staying with us?; I shall stay here for…..days/ I plan stay here for…..; I’m checking in/out…..; What floor is my room on?; Please take my things to my room/my luggage down; Take my linen to the laundry, please; Is there a ….. at the hotel? Could you tell me how to….. ?; Where can I park my car?

10. A Business Appointment Top 7 Ways To Recover When You Miss a Business Appointment

At one time or another, each one of us has accidentally missed a scheduled business meeting. However, very few executives know how to deal with this embarrassing mishap. The following tips will help you recover gracefully while salvaging your professional relationship.

  1. Be honest with the person you were scheduled to meet. Apologize and tell the other person that you completely forgot about the appointment. Honesty is always the best policy.

  2. Don't lie and blame your kids, pets, car, etc. for your failure to show up for an appointment. People will wonder if you're really telling the truth. Still, if it was a family issue, say so. Many clients respect people who put family first. If they don't respect that, do you really want to be working with them anyway?

  3. Call as soon as you realize that you have missed the appointment. A verbal apology is better than no apology at all.

  4. Ask to reschedule another meeting as soon as possible. Be accommodating and offer to inconvenience yourself to make it more convenient for the client.

  5. If you know you're going to be late for an appointment, give the other person a courtesy call to let them know how late you'll be.

  6. Be realistic with your time. Don't overstuff your calendar and risk missing or being late to an appointment.

  7. Don't belabor your error. Apologize once, and then move on. Even at the next meeting, don't apologize again for the mistake.

Source: http://top7business.com/?id=275

Word List:

Recover [rɪ'kʌvə ] вновь обретать, навёрстывать, покрывать (расходы);

Appointment [ə'pɔɪntmənt] свидание, условленная встреча, назначение;

Executive [ɪg'zekjutɪv], [eg] – исполнительный;

Mishap ['mɪshæp] несчастье, неудача; несчастный случай;

Blame [bleɪm] возлагать вину, обвинять;

Apology [ə'pɔləʤɪ] – извинение;

Accommodating [ə'kɔmədeɪtɪŋ] – услужливый, любезный;

Convenient [kən'vi:nɪənt] удобный, подходящий;

Courtesy ['kɜːtəsɪ] учтивость, обходительность, вежливость, этикет;

Belabour [bɪ'leɪbər] = belabor – бранить, втолковывать;

Error ['erə] заблуждение; оплошность, ошибка;

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