- •Топики по менеджменту
- •1. Get them emotionally involved
- •2. Know what a team is and how it works
- •3. Set realistic targets - no, really realistic
- •4. Hold effective meetings - no, really effective
- •5. Make meetings fun
- •6. Make your team better than you
- •7. Set your boundaries
- •8. Be ready to prune
- •9. Offload as much as you can - or dare
- •10. Let them make mistakes
- •11. Accept their limitations
- •12. Encourage people
- •13. Be very, very good at finding the right people
- •14. Take the rap
- •15. Give credit to the team when it deserves it
- •16. Get the best resources for your team
- •17. Celebrate
- •18. Keep track of everything you do and say
- •19. Be sensitive to friction
- •20. Create a good atmosphere
- •21. Inspire loyalty and team spirit
- •22. Fight for your team
- •23. Have and show trust in your staff
- •24. Respect individual differences
- •25. Listen to ideas from others
- •26. Adapt your style to each team member
- •27. Let them think they know more than you (even if they don't)
- •28. Don't always have to have the last word
- •29. Understand the roles of others
- •30. Ensure people know exactly what is expected of them
- •31. Don't try justifying stupid systems
- •32. Be ready to say yes
- •33. Train them to bring you solutions, not problems
- •34. Get it done/work hard
- •35. Set an example/standards
- •36. Enjoy yourself
- •38. Know what you are supposed to be doing
- •39. Know what you are actually doing
- •40. Be proactive, not reactive
- •41. Be consistent
- •42. Set realistic targets for yourself- no, really realistic
- •43. Have a game plan, but keep it secret
- •44. Get rid of superfluous rules
- •45. Learn from your mistakes
- •46. Be ready to unlearn - what works, changes
- •47. Cut the crap - prioritize
- •48. Cultivate those in the know
- •49. Know when to kick the door shut
- •50. Fill your time productively and profitably
- •51. Have a Plan b and a Plan c
- •52. Recognize when you're stressed
- •53. Manage your health
- •54. Head up, not head down
- •55. See the wood and the trees
- •56. Know when to let go
- •57. Be decisive, even if it means being wrong sometimes
- •58. Adopt minimalism as a management style
- •59. Visualize your blue plaque
- •60. Have principles and stick to them
- •61. Follow your intuition/ gut instinct
- •62. Be creative
- •63. Don't stagnate
- •64. Be flexible and ready to move on
- •65. Remember the object of the exercise
- •66. Remember that none of us has to be here
- •67. Go home
- •68. Plan for the worst, but hope for the best
- •69. Let the company see you are on its side
- •70. Don't bad-mouth your boss
- •71. Don't bad-mouth your team
- •72. Accept that some things bosses tell you to do will be wrong
- •73. Accept that bosses are as scared as you are at times
- •74. Avoid straitjacket thinking
- •75. Act and talk as if one of them
- •76. Show you understand the viewpoint of underlings and overlings
- •77. Don't back down - be prepared to stand your ground
- •78. Don't play politics
- •79. Don't slag off other managers
- •80. Share what you know
- •81. Don't intimidate
- •82. Be above interdepartmental warfare
- •83. Show that you'll fight to the death for your team
- •84. Aim for respect rather than being liked
- •85. Do one or two things well and avoid the rest
- •86. Seek feedback on your performance
- •87. Maintain good relationships and friendships
- •88. Build respect - both ways - between you and your customers
- •89. Go the extra mile for your customers
- •90. Be aware of your responsibilities and stick to your principles
- •91. Be straight at all times and speak the truth
- •92. Don't cut corners -you'll get found out
- •93. Be in command and take charge
- •94. Be a diplomat for the company
- •95. Capitalize on chance - be lucky, but never admit it
- •99. End game
69. Let the company see you are on its side
"One of the basic causes for all the trouble in the world today is that people talk too much and think too little. They act impulsively without thinking. I always try to think before I talk." Margaret Chase Smith, the first woman elected to both the US House of Representatives and the US Senate
To let the company see you are on its side you need to do some concrete things. Such as:
* buy some shares
* read the company newsletter - better still, edit the damn thing * support company functions
show an interest
ask questions
* have your interest in the company noticed and recorded in some way
* focus on what you contribute to the company, not on what you get out of it
* use the company's products or services * actively speak well of the company
" rehearse saying what you think is good about the company -have a ready answer to hand if asked
" know the company's mission statement and philosophy
* know the company's products and/or services inside and out
* know the company history - its formation, its mergers and acquisitions etc., its long-term goals and its key personnel (founder etc.)
* know the company's social standing and what it does for the community.
What you do not do - ever - is bad-mouth the company, under any circumstances.
'But, but, but', I hear you say, 'Won't this make me out to be an oik, a toady, a yes-person, a lackey, a company mouthpiece?' Nope. Not if you do it right. If you mouth platitudes and seem insincere people will know it is an act and that you are a company pawn. But if you are strong about it people will take your lead and follow suit. Set an example. Be outspoken in your praise for the company. It is such an unfashionable thing to do you will make your mark, but you do have to be sincere and bold.
'But what if I don't feel so good about the company?' Then get out. It's a two-way process. They employ you. You work for them. You give and they give. You take and they take. If you're unhappy about this relationship, then get out, get a divorce, find another lover. You have to love your company and see it as a relationship, If you're in a bad one, what are you going to do about it? Put up and shut up? I do hope not.
70. Don't bad-mouth your boss
"Kill my boss? Do I dare live out the American dream?" Homer Simpson
OK, so your boss is a jerk and you can't stand working under such a weasel and you've just got to tell everyone you meet what a fool this boss is. Yes? No. Wrong, wrong, wrong. You do not bad-mouth your boss under any circumstances. OK so your whole team knows your boss is useless and they make that clear to you. Do you agree? No, you do not. Never, ever. If you can't find anything good to say, then say nothing at all. You do not slag them off even if they deserve it, or you feel they do anyway.
Your boss is your boss. If they are that dreadful then don't work for them, go look someplace else. If you are going to work for them then that is your choice and you have to stick with it, live with it, support it, believe in it - or you'll go mad.
If your boss is a nightmare it is your job to turn that around. Get them to trust you. Then get them to delegate to you. Then get them to hand over responsibility to you. Then replace them. Simple, isn't it? Obviously not, but these are the steps you must take if you are serious and committed.
Watch what you say about your boss in case it gets back to their own boss - who might just happen to be a fan of your boss and not take kindly to you bad-mouthing them. After all, they put them there and for you to publicly question that decision leaves you in a precarious situation yourself.
I once worked for a complete son of a ... who drank, kept bad company and didn't know if it was New York or New Year most of the time. Someone complained about him to head office and a deputation was sent down to take statements. Twelve junior managers, including myself, were questioned about his behaviour. I refused to co-operate and said nothing. A year later my boss was still there and I was still there but 11 other junior managers no longer worked for that company. Moral: keep shtum if you can't be nice. How come he survived? Beats me. He obviously had juice in the right places. How did I survive? No idea. He trusted me and I kept my head down and got on with my job; his behaviour didn't affect me unduly and 1 coped.