- •In praise of the fourth edition
- •CONTENTS
- •FOREWORD
- •The concept of consulting
- •Purpose of the book
- •Terminology
- •Plan of the book
- •ABBREVIATIONS AND ACRONYMS
- •1.1 What is consulting?
- •Box 1.1 On giving and receiving advice
- •1.2 Why are consultants used? Five generic purposes
- •Figure 1.1 Generic consulting purposes
- •Box 1.2 Define the purpose, not the problem
- •1.3 How are consultants used? Ten principal ways
- •Box 1.3 Should consultants justify management decisions?
- •1.4 The consulting process
- •Figure 1.2 Phases of the consulting process
- •1.5 Evolving concepts and scope of management consulting
- •2 THE CONSULTING INDUSTRY
- •2.1 A historical perspective
- •2.2 The current consulting scene
- •2.3 Range of services provided
- •2.4 Generalist and specialist services
- •2.5 Main types of consulting organization
- •2.6 Internal consultants
- •2.7 Management consulting and other professions
- •Figure 2.1 Professional service infrastructure
- •2.8 Management consulting, training and research
- •Box 2.1 Factors differentiating research and consulting
- •3.1 Defining expectations and roles
- •Box 3.1 What it feels like to be a buyer
- •3.2 The client and the consultant systems
- •Box 3.2 Various categories of clients within a client system
- •Box 3.3 Attributes of trusted advisers
- •3.4 Behavioural roles of the consultant
- •Box 3.4 Why process consultation must be a part of every consultation
- •3.5 Further refinement of the role concept
- •3.6 Methods of influencing the client system
- •3.7 Counselling and coaching as tools of consulting
- •Box 3.5 The ICF on coaching and consulting
- •4 CONSULTING AND CHANGE
- •4.1 Understanding the nature of change
- •Figure 4.1 Time span and level of difficulty involved for various levels of change
- •Box 4.1 Which change comes first?
- •Box 4.2 Reasons for resistance to change
- •4.2 How organizations approach change
- •Box 4.3 What is addressed in planning change?
- •Box 4.4 Ten overlapping management styles, from no participation to complete participation
- •4.3 Gaining support for change
- •4.4 Managing conflict
- •Box 4.5 How to manage conflict
- •4.5 Structural arrangements and interventions for assisting change
- •5 CONSULTING AND CULTURE
- •5.1 Understanding and respecting culture
- •Box 5.1 What do we mean by culture?
- •5.2 Levels of culture
- •Box 5.2 Cultural factors affecting management
- •Box 5.3 Japanese culture and management consulting
- •Box 5.4 Cultural values and norms in organizations
- •5.3 Facing culture in consulting assignments
- •Box 5.5 Characteristics of “high-tech” company cultures
- •6.1 Is management consulting a profession?
- •6.2 The professional approach
- •Box 6.1 The power of the professional adviser
- •Box 6.2 Is there conflict of interest? Test your value system.
- •Box 6.3 On audit and consulting
- •6.3 Professional associations and codes of conduct
- •6.4 Certification and licensing
- •Box 6.4 International model for consultant certification (CMC)
- •6.5 Legal liability and professional responsibility
- •7 ENTRY
- •7.1 Initial contacts
- •Box 7.1 What a buyer looks for
- •7.2 Preliminary problem diagnosis
- •Figure 7.1 The consultant’s approach to a management survey
- •Box 7.2 Information materials for preliminary surveys
- •7.3 Terms of reference
- •Box 7.3 Terms of reference – checklist
- •7.4 Assignment strategy and plan
- •Box 7.4 Concepts and terms used in international technical cooperation projects
- •7.5 Proposal to the client
- •7.6 The consulting contract
- •Box 7.5 Confidential information on the client organization
- •Box 7.6 What to cover in a contract – checklist
- •8 DIAGNOSIS
- •8.1 Conceptual framework of diagnosis
- •8.2 Diagnosing purposes and problems
- •Box 8.1 The focus purpose – an example
- •Box 8.2 Issues in problem identification
- •8.3 Defining necessary facts
- •8.4 Sources and ways of obtaining facts
- •Box 8.3 Principles of effective interviewing
- •8.5 Data analysis
- •Box 8.4 Cultural factors in data-gathering – some examples
- •Box 8.5 Difficulties and pitfalls of causal analysis
- •Figure 8.1 Force-field analysis
- •Figure 8.2 Various bases for comparison
- •8.6 Feedback to the client
- •9 ACTION PLANNING
- •9.1 Searching for possible solutions
- •Box 9.1 Checklist of preliminary considerations
- •Box 9.2 Variables for developing new forms of transport
- •9.2 Developing and evaluating alternatives
- •Box 9.3 Searching for an ideal solution – three checklists
- •9.3 Presenting action proposals to the client
- •10 IMPLEMENTATION
- •10.1 The consultant’s role in implementation
- •10.2 Planning and monitoring implementation
- •10.3 Training and developing client staff
- •10.4 Some tactical guidelines for introducing changes in work methods
- •Figure 10.1 Comparison of the effects on eventual performance when using individualized versus conformed initial approaches
- •Figure 10.2 Comparison of spaced practice with a continuous or massed practice approach in terms of performance
- •Figure 10.3 Generalized illustration of the high points in attention level of a captive audience
- •10.5 Maintenance and control of the new practice
- •11.1 Time for withdrawal
- •11.2 Evaluation
- •11.3 Follow-up
- •11.4 Final reporting
- •12.1 Nature and scope of consulting in corporate strategy and general management
- •12.2 Corporate strategy
- •12.3 Processes, systems and structures
- •12.4 Corporate culture and management style
- •12.5 Corporate governance
- •13.1 The developing role of information technology
- •13.2 Scope and special features of IT consulting
- •13.3 An overall model of information systems consulting
- •Figure 13.1 A model of IT consulting
- •Figure 13.2 An IT systems portfolio
- •13.4 Quality of information systems
- •13.5 The providers of IT consulting services
- •Box 13.1 Choosing an IT consultant
- •13.6 Managing an IT consulting project
- •13.7 IT consulting to small businesses
- •13.8 Future perspectives
- •14.1 Creating value
- •14.2 The basic tools
- •14.3 Working capital and liquidity management
- •14.4 Capital structure and the financial markets
- •14.5 Mergers and acquisitions
- •14.6 Finance and operations: capital investment analysis
- •14.7 Accounting systems and budgetary control
- •14.8 Financial management under inflation
- •15.1 The marketing strategy level
- •15.2 Marketing operations
- •15.3 Consulting in commercial enterprises
- •15.4 International marketing
- •15.5 Physical distribution
- •15.6 Public relations
- •16 CONSULTING IN E-BUSINESS
- •16.1 The scope of e-business consulting
- •Figure 16.1 Classification of the connected relationship
- •Box 16.1 British Telecom entering new markets
- •Box 16.2 Pricing models
- •Box 16.3 EasyRentaCar.com breaks the industry rules
- •Box 16.4 The ThomasCook.com story
- •16.4 Dot.com organizations
- •16.5 Internet research
- •17.1 Developing an operations strategy
- •Box 17.1 Performance criteria of operations
- •Box 17.2 Major types of manufacturing choice
- •17.2 The product perspective
- •Box 17.3 Central themes in ineffective and effective development projects
- •17.3 The process perspective
- •17.4 The human aspects of operations
- •18.1 The changing nature of the personnel function
- •18.2 Policies, practices and the human resource audit
- •Box 18.1 The human resource audit (data for the past 12 months)
- •18.3 Human resource planning
- •18.4 Recruitment and selection
- •18.5 Motivation and remuneration
- •18.6 Human resource development
- •18.7 Labour–management relations
- •18.8 New areas and issues
- •Box 18.2 Current issues in Japanese human resource management
- •Box 18.3 Current issues in European HR management
- •19.1 Managing in the knowledge economy
- •Figure 19.1 Knowledge: a key resource of the post-industrial area
- •19.2 Knowledge-based value creation
- •Figure 19.2 The competence ladder
- •Figure 19.3 Four modes of knowledge transformation
- •Figure 19.4 Components of intellectual capital
- •Figure 19.5 What is your strategy to manage knowledge?
- •19.3 Developing a knowledge organization
- •Figure 19.6 Implementation paths for knowledge management
- •Box 19.1 The Siemens Business Services knowledge management framework
- •20.1 Shifts in productivity concepts, factors and conditions
- •Figure 20.1 An integrated model of productivity factors
- •Figure 20.2 A results-oriented human resource development cycle
- •20.2 Productivity and performance measurement
- •Figure 20.3 The contribution of productivity to profits
- •20.3 Approaches and strategies to improve productivity
- •Figure 20.4 Kaizen building-blocks
- •Box 20.1 Green productivity practices
- •Figure 20.5 Nokia’s corporate fitness rating
- •Box 20.2 Benchmarking process
- •20.4 Designing and implementing productivity and performance improvement programmes
- •Figure 20.6 The performance improvement planning process
- •Figure 20.7 The “royal road” of productivity improvement
- •20.5 Tools and techniques for productivity improvement
- •Box 20.3 Some simple productivity tools
- •Box 20.4 Multipurpose productivity techniques
- •Box 20.5 Tools used by most successful companies
- •21.1 Understanding TQM
- •21.2 Cost of quality – quality is free
- •Figure 21.1 Typical quality cost reduction
- •Box 21.1 Cost items of non-conformance associated with internal and external failures
- •Box 21.2 The cost items of conformance
- •21.3 Principles and building-blocks of TQM
- •Figure 21.2 TQM business structures
- •21.4 Implementing TQM
- •Box 21.3 The road to TQM
- •Figure 21.3 TQM process blocks
- •21.5 Principal TQM tools
- •Box 21.4 Tools for simple tasks in quality improvement
- •Figure 21.4 Quality tools according to quality improvement steps
- •Box 21.5 Powerful tools for company-wide TQM
- •21.6 ISO 9000 as a vehicle to TQM
- •21.7 Pitfalls and problems of TQM
- •21.8 Impact on management
- •21.9 Consulting competencies for TQM
- •22.1 What is organizational transformation?
- •22.2 Preparing for transformation
- •Figure 22.1 The change-resistant organization
- •22.3 Strategies and processes of transformation
- •Figure 22.2 Linkage between transformation types and organizational conditions
- •Figure 22.3 Relationships between business performance and types of transformation
- •Box 22.1 Eight stages for transforming an organization
- •22.4 Company turnarounds
- •Box 22.2 Implementing a turnaround plan
- •22.5 Downsizing
- •22.6 Business process re-engineering (BPR)
- •22.7 Outsourcing and insourcing
- •22.8 Joint ventures for transformation
- •22.9 Mergers and acquisitions
- •Box 22.3 Restructuring through acquisitions: the case of Cisco Systems
- •22.10 Networking arrangements
- •22.11 Transforming organizational structures
- •22.12 Ownership restructuring
- •22.13 Privatization
- •22.14 Pitfalls and errors to avoid in transformation
- •23.1 The social dimension of business
- •23.2 Current concepts and trends
- •Box 23.1 International guidelines on socially responsible business
- •23.3 Consulting services
- •Box 23.2 Typology of corporate citizenship consulting
- •23.4 A strategic approach to corporate responsibility
- •Figure 23.1 The total responsibility management system
- •23.5 Consulting in specific functions and areas of business
- •23.6 Future perspectives
- •24.1 Characteristics of small enterprises
- •24.2 The role and profile of the consultant
- •24.4 Areas of special concern
- •24.5 An enabling environment
- •24.6 Innovations in small-business consulting
- •25.1 What is different about micro-enterprises?
- •Box 25.1 Consulting in the informal sector – a mini case study
- •25.3 The special skills of micro-enterprise consultants
- •Box 25.2 Private consulting services for micro-enterprises
- •26.1 The evolving role of government
- •Box 26.1 Reinventing government
- •26.2 Understanding the public sector environment
- •Figure 26.1 The public sector decision-making process
- •Box 26.2 The consultant–client relationship in support of decision-making
- •Box 26.3 “Shoulds” and “should nots” in consulting to government
- •26.3 Working with public sector clients throughout the consulting cycle
- •26.4 The service providers
- •26.5 Some current challenges
- •27.1 The management challenge of the professions
- •27.2 Managing a professional service
- •Box 27.1 Challenges in people management
- •27.3 Managing a professional business
- •Box 27.2 Leverage and profitability
- •Box 27.3 Hunters and farmers
- •27.4 Achieving excellence professionally and in business
- •28.1 The strategic approach
- •28.2 The scope of client services
- •Box 28.1 Could consultants live without fads?
- •28.3 The client base
- •28.4 Growth and expansion
- •28.5 Going international
- •28.6 Profile and image of the firm
- •Box 28.2 Five prototypes of consulting firms
- •28.7 Strategic management in practice
- •Box 28.3 Strategic audit of a consulting firm: checklist of questions
- •Box 28.4 What do we want to know about competitors?
- •Box 28.5 Environmental factors affecting strategy
- •29.1 The marketing approach in consulting
- •Box 29.1 Marketing of consulting: seven fundamental principles
- •29.2 A client’s perspective
- •29.3 Techniques for marketing the consulting firm
- •Box 29.2 Criteria for selecting consultants
- •Box 29.3 Branding – the new myth of marketing?
- •29.4 Techniques for marketing consulting assignments
- •29.5 Marketing to existing clients
- •Box 29.4 The cost of marketing efforts: an example
- •29.6 Managing the marketing process
- •Box 29.5 Information about clients
- •30 COSTS AND FEES
- •30.1 Income-generating activities
- •Table 30.1 Chargeable time
- •30.2 Costing chargeable services
- •30.3 Marketing-policy considerations
- •30.4 Principal fee-setting methods
- •30.5 Fair play in fee-setting and billing
- •30.6 Towards value billing
- •30.7 Costing and pricing an assignment
- •30.8 Billing clients and collecting fees
- •Box 30.1 Information to be provided in a bill
- •31 ASSIGNMENT MANAGEMENT
- •31.1 Structuring and scheduling an assignment
- •31.2 Preparing for an assignment
- •Box 31.1 Checklist of points for briefing
- •31.3 Managing assignment execution
- •31.4 Controlling costs and budgets
- •31.5 Assignment records and reports
- •Figure 31.1 Notification of assignment
- •Box 31.2 Assignment reference report – a checklist
- •31.6 Closing an assignment
- •32.1 What is quality management in consulting?
- •Box 32.1 Primary stakeholders’ needs
- •Box 32.2 Responsibility for quality
- •32.2 Key elements of a quality assurance programme
- •Box 32.3 Introducing a quality assurance programme
- •Box 32.4 Assuring quality during assignments
- •32.3 Quality certification
- •32.4 Sustaining quality
- •33.1 Operating workplan and budget
- •Box 33.1 Ways of improving efficiency and raising profits
- •Table 33.2 Typical structure of expenses and income
- •33.2 Performance monitoring
- •Box 33.2 Monthly controls: a checklist
- •Figure 33.1 Expanded profit model for consulting firms
- •33.3 Bookkeeping and accounting
- •34.1 Drivers for knowledge management in consulting
- •34.2 Factors inherent in the consulting process
- •34.3 A knowledge management programme
- •34.4 Sharing knowledge with clients
- •Box 34.1 Checklist for applying knowledge management in a small or medium-sized consulting firm
- •35.1 Legal forms of business
- •35.2 Management and operations structure
- •Figure 35.1 Possible organizational structure of a consulting company
- •Figure 35.2 Professional core of a consulting unit
- •35.3 IT support and outsourcing
- •35.4 Office facilities
- •36.1 Personal characteristics of consultants
- •36.2 Recruitment and selection
- •Box 36.1 Qualities of a consultant
- •36.3 Career development
- •Box 36.2 Career structure in a consulting firm
- •36.4 Compensation policies and practices
- •Box 36.3 Criteria for partners’ compensation
- •Box 36.4 Ideas for improving compensation policies
- •37.1 What should consultants learn?
- •Box 37.1 Areas of consultant knowledge and skills
- •37.2 Training of new consultants
- •Figure 37.1 Consultant development matrix
- •37.3 Training methods
- •Box 37.2 Training in process consulting
- •37.4 Further training and development of consultants
- •37.5 Motivation for consultant development
- •37.6 Learning options available to sole practitioners
- •38 PREPARING FOR THE FUTURE
- •38.1 Your market
- •Box 38.1 Change in the consulting business
- •38.2 Your profession
- •38.3 Your self-development
- •38.4 Conclusion
- •APPENDICES
- •4 TERMS OF A CONSULTING CONTRACT
- •5 CONSULTING AND INTELLECTUAL PROPERTY
- •7 WRITING REPORTS
- •SUBJECT INDEX
STRUCTURING A |
35 |
CONSULTING FIRM |
Because there is a wide variety of consulting firms, these firms use many different structural arrangements. Structure must never become a straitjacket. Our review of structural arrangements, including the legal forms of business, will therefore refer to some typical arrangements, but without aiming to provide a blueprint for all situations. Every consulting firm is unique and its structure reflects many factors, including the nature and volume of activities, personalities, the strategy chosen, traditions, and the legal and institutional environment.
35.1 Legal forms of business
In most countries consultants can choose among several legal forms of business organization. This choice is not always completely free. Local legislation may include special regulations for organizing and operating professional services, or for firms with foreign ownership. Therefore an international consulting firm may have to use different legal forms in different countries. Unless the consultant is sufficiently knowledgeable in legal matters, he or she should seek a lawyer’s advice. An accountant’s or tax adviser’s viewpoint is equally important because the forms of business organization differ as regards registration, taxation, record-keeping, reporting and liability.
Sole proprietorship
A sole proprietorship is a business owned and operated by a single person. The owner may be a single practitioner, or may have a number of associates. While normally and legally there is no limit to the number of staff, it is usual for a “sole owner” to employ only a few associates, and perhaps only for the duration of specific assignments. The firm’s net income is taxed as the owner’s personal income; the owner’s liability for debts incurred by the firm is unlimited.
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Sole proprietorship is a simple form, suitable for those who are starting in consulting but have some previous management experience, or who prefer to remain completely independent in their consulting career. In addition to working on assignments, the sole practitioner has to market future assignments. The risk is quite high in the case of sickness. Even if the single practitioner has health insurance and income-loss insurance, a prolonged illness may adversely affect business contacts. The firm normally ceases to exist with the death or retirement of the owner (although his or her estate remains liable for outstanding debts).
Partnership
Partnership1 is a common form of business in management consulting and in other professional service sectors. It entails a contract between two or more people to set up a firm in which they combine their skills and resources, and share profits, losses and liabilities. Under most legal systems, the partnership does not have to be on an equal basis: a consultant may enter a partnership with a junior colleague on a 60–40 or other basis; or one or more of the partners may wish to devote less time than the others to the partnership and will accordingly accept a smaller share of both profits and losses.
The advantages of partnership include the division of labour to optimize the use of the partners’ skills, the possibility of undertaking more important and complex assignments, the possibility of continuing the business in the absence of one of the partners, and a better utilization of resources such as office space, equipment and secretarial support.
The disadvantages include the unlimited liability of each partner for errors and obligations of all other partners arising from the business, the need to reach agreement on every important decision, and the difficulties involved in harmonizing the personal preferences and styles of the partners.
It is generally recommended that a clear and unambiguous partnership agreement should be drawn up, even if local legislation does not explicitly require one. Much more important, however, is the composition of the group: individuals who have difficulty working together, have different conceptions of professional service and ethics, or do not trust each other for any reason should avoid becoming partners. Even if partners respect and like each other and are generally happy with their firm model, problems may arise and grow into conflicts that can destroy the partnership. Many professional partnerships survive because the partners have developed a high degree of tolerance to different personal values and behaviours and are prepared to compromise. It is also necessary to reach agreement on the different roles that partners can best play, including a voluntary delegation of general management authority and responsibility to one of the partners.
In some legal systems it is possible to establish a limited partnership, which includes one or more general partners (with unlimited liability), and one or more limited partners, whose third-party liability is limited to a specific amount (which can be zero).
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Partnerships are usually not limited by law as to size, but in practice are often confined to a comparatively small number of people. If a unit expands, while it may retain something of the spirit and title of partnership, it might be advisable to consider transforming the business into a corporation.
Corporation
Many consulting firms are established as corporations or limited liability companies.2 The corporation has two fundamental characteristics: (1) it is a legal entity that exists separately from the owners (i.e. does not cease to exist after an owner’s death or withdrawal from business); and (2) the owners have no personal liability for the obligations and debts of the corporation (the shareholders are protected from liability incurred by the company, except in certain cases, especially when it is established that the corporate form was abused in order to avoid personal liability). The major advantages of incorporation include:
–considerable flexibility in doing and developing business;
–the possibility of easy changes in the number of co-owners or shareholders; there can usually be a sole owner, and therefore even a sole practitioner can incorporate a business;
–the possibility of transferring ownership interests or shares;
–the possibility for individuals to be simultaneously owners and employees of the corporation;
–greater flexibility in raising finance;
–the possibility of retaining earnings for reinvestment in the firm;
–separate taxation of personal income (salary, bonuses and dividends) and the corporation’s profits, and the possibility of deducting certain employee benefits and certain types of corporate expenses from taxable income (the level of taxation is often a major factor in deciding whether to incorporate or not); it should be noted that this may sometimes operate as a disadvantage due to double taxation on the corporation’s income and on the dividends paid to shareholders.
On the other hand, a corporation must comply with a number of requirements stipulated in the company or other law of the country. These include, in particular:
●compulsory registration (incorporation) prior to starting business, which involves certain costs;
●a statement of corporate purposes (objects of the company); in some countries the corporation is not authorized to do business outside the scope of this statement;
●keeping of accounts and other records, with periodic reporting;
●in certain circumstances, public auditing of company reports and (in some countries) the publication of these reports;
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●the organization and definition of responsibilities of corporate bodies and top management (shareholders’ meeting, board of directors, officers, etc.).
Moreover, corporate directors can be personally liable both civilly and criminally for certain corporate acts of malfeasance or misfeasance.
Management consultants in various countries have adopted special arrangements in using the corporate form. With few exceptions, they do not “go public”, i.e. the shares are not available on the stock market, but ownership is reserved to a group of senior consultants (officers, principals, partners, etc.). Promotion to this level in the hierarchy may include not only an entitlement, but an obligation to purchase a certain number of shares and thus invest in the firm. The maximum number of shares that can be owned by one member of the firm is often limited (often to between 1 and 5 per cent of the shares) and the owner must resell these shares to the company (thus recovering the money put in) when retiring or leaving for any other reason.
In some consulting firms there is one – or more – majority owner who actually controls the firm. Usually he or she would be the sole founder, or one of the partners who established the firm, who at some point decided to transform the firm into a corporation and widen the ownership base. In a small number of cases, consulting firms are owned by other business corporations (by banks, accounting firms, engineering firms, or others), management schools, employers’ associations or other bodies.
Some consulting firms use all the profits for developing the business and creating reserves, while others distribute a part of the profit to the shareholders, or to all employees (see section 36.4).
Many consulting and other professional firms have maintained the partnership form even when they have become larger, or have continued to be managed and to behave as partnerships after having been restructured as corporations. Currently this traditional approach is being challenged. If there are hundreds of partners and consultants, the ideas on which the partnership formula is based (undivided responsibility, direct participation, full consensus for key decisions, etc.) are increasingly difficult to apply. Further difficulties are encountered in raising capital needed for expansion, product development and modernization, and in facing liability issues (see section 6.5). Some large management and IT consultancies have therefore chosen to become corporations and to sell a part of the shares to the public through an initial public offering (IPO) rather than sticking to the classical partnership formula.3 Of course, if a significant number of shares are in the hands of outside investors, the professional firm is as exposed to the uncontrollable forces of financial markets as any other publicly quoted firm.
Legal aspects of working with other consultants
Consultants may consider working with other consultants in a number of situations, for instance when they need to draw on specific expertise or to
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collaborate on a larger project. When consultants (individuals or firms) cooperate with other consultants on specific projects, they usually retain their independence and legal form of business and the relationship is governed by an agreement defining the objectives and scope of cooperation. For example, if a consortium is established for a complex consulting project, one firm would normally act as the consortium leader and be in a contractual relationship on one side with the client and on the other side with firms that are consortium members but legally act as subcontractors.
In these instances, the following legal issues generally need to be considered:4
–Under whose name are the consulting services performed when several consultants are involved? If a consultant engages a subcontractor who has no contractual relationship with the client, the consultant will generally bear responsibility for the work of the subcontractor. In addition, the consultant may, in certain circumstances, face joint liability for malpractice or breach of contract by another member of the consortium, even if that member is not the consultant’s subcontractor, to the extent that the consortium is deemed to constitute a partnership. The consultant should examine whether such risks are covered by his or her malpractice insurance.
–The need for a non-competition undertaking prohibiting the other consultant from providing services to the client during a specified period of time.
–The ability of the other consultants to make commitments on behalf of the leader or to change the terms of the assignment.
–The protection of confidential information received from the client and shared with the other consultants.
–The protection of confidential information, know-how and intellectual property of the leader provided to the other consultants for the purposes of the project.
Other forms
Not all management consulting units are independent businesses. Some units are established and operate as divisions within private corporations that have wider purposes and offer other types of service (accounting, auditing, engineering consultancy, etc.) in addition to management consulting. In such cases, the legal entity may not be the consulting unit in its own right, but the organization to which the unit belongs.
There are also consulting units established as, or within, associations, foundations, public agencies and other non-profit-making organizations. However, the corporate form tends increasingly to be used for these units in order to enhance their independence, motivation, responsibility and liability. For example, a management institute can often be organized as a corporation, or a public agency can create (and own) a professional service company that sells services to clients in both the public and private sectors.
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