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2 The words in the box frequently occur before "manager". Find combinations that mean:

1) a person in control of staff in one section of an organization; 2) a per-son in control of staff but under the authority of a manager; 3) a person in control of the manufacturing process; 4) a person in control of the design and quality of goods made by a company; 5) a person at the head of an organization; 6) a person responsible for the sales staff and their work; 7) a person responsible for recruiting / training employees and dealing with

their problems.

3 Match the words and phrases in the box with the correct definition:

1) the place where something is located; 2) a person who works for another person, business or government; 3) a person who buys something from a shop, pays for a service or orders something from a company; 4) a group of directors who are responsible for running a company and usually have legal res-

ponsibilities to it; 5) a company director responsible for the day-to-day running of a company; 6) the chief officer of a company responsible for deciding and carrying out company policy; 7) a person in charge of a department; 8) the people employed by an organization; the staff; 9) people at the head of an organization.

4 Choose the correct word from the box to complete the gaps. Translate the sentences into Ukrainian:

reports, personnel department, personnel, made, day-to-day, the head, in charge of, the Board of Directors, customers, an employee

1 She is ... of this company. 2 Our company treats its ... well with fast service and good products. 3 ... is discussing the annual pay rise. 4 She is ... of the new project. 5 She is ... of the finance committee. 6 My partner takes care of the ... operations of the company. 7 He ... a quick decision to buy the TV. 8 Training courses are provided for all company ... . 9 She ... directly to the company's president. 10 New staff should report to the ... .

5 Choose the correct word:

1 The employees responsible for carrying out general office duties are clerks/accountants/financiers. 2 The employees who sell a company's products are the sales representatives/managers/managing directors. 3 The employees who are responsible for seeing that the finished goods are well made are the packers/quality controllers/economists. 4 The workers who process data, under the control of managers and supervisors, are the computer hackers/operators/users. 5 The person who greets a visitor and tells him or her how to get to the right office is the manager/president/receptionist. 6 The clerical workers who use typewriters or word processors and who produce letters and other documents are writers /secretaries/editors. 7 The employees who check a company’s financial affairs are the statisticians /accountants/customers. 8 The person appointed by the board of directors to be responsible for the management team that runs a business on a day-to-day basis is the operator/managing director/seller.