4. Read the following conversations. Are the situations formal or informal?

1. A. Mr. Velazquez, may I introduce you to Peter Brien. Peter, this is Mr. Velazquez of Telefonica de Espana.

B. How do you do?

C. How do you do?

A. Peter works for our New York branch. He’s responsible for accounts.

2. A. Ulla!

B. Thomas!

A. Welcome to Oxford. Nice to see you again.

B. And you. Do you know my colleague, Sven Olsen?

A. Yes, I do. How are you Sven?

C. Fine, thanks Thomas. And you?

A. Fine. How was your trip?

C. Not bad, thanks.

A. Good. Let’s go upstairs and have coffee.

5. Role play. Practice making introductions. Introduce:

1. two people in a formal situation

2. two people in an informal situation

3. yourself at a company reception desk

4. yourself to a new colleague

5. yourself to a foreign visitor you are meeting at an airport.

6. Getting information. Two people are visiting your company today. Look at their business cards and ask and answer questions about them.

What’s his name?

What nationality is he?

Who does he work for? / What company is he with?

Where does he work?

What’s his position in the company?

BSCS Business Systems Consultancy Service Dale Crosby Vice President 1049 DERVENT DRIVE SANTA BARBARA CALIFORNIA Tel: 805 963 9171 Fax:805 962 8593

NIHON INFORMALINK KK Headquarters Informalink BRDG 2-4-8 Kanameho Toshima-ku Tokyo 171 Tel:(6) 5995 3801/4 NOBURO YAEGASHI Telefax:(6)5995 3919 Sales Representative

7. Write your own business card.

8. Describing jobs. 1. Study the words in bold type in these sentences.

I’m a financial controller. (a/an+job)

an engineer.

I work for ATT. (for + employer)

I’m in marketing. (in + type of work)

the chemicals business.

9. Complete this conversation. Use a, an, for, and in.

1. What do you do for a living?

2. I’m ___ computers.

1. Really? Who do you work ___?

2. Olivetti. I’m ___ product manager. What about you?

1. I work ___ Balfour Beauty.

2. So you’re ___ the construction business?

1. Yes. I’m ___ engineer.

10. Complete these sentences about yourself.

1. I’m a/an ____.

2. I work for___.

3. I’m in ___.

11. Role play. Exchange business cards with another student.

Company Structures.

Most companies are made up of three groups of people; the shareholders( who provide the capital ), the management, and the workforce. At the top of the company hierarchy is the Board of Directors, headed by the Chairperson (or President). The Board is responsible for making policy decisions and for determining the company’s strategy. It will usually appoint a Managing Director (or Chief Executive Officer) who has overall responsibility for the running of the business. Senior managers head the various departments or functions within a company, which may include the following: Marketing , Finance, Public Relations, Production, Personnel (or Human Resources), Research and Development (R&D).