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Уч.пос. Кузякин А.С., Попова Т.Г. Английский язык для управления цепями поставок

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delay in supply – задержки в

delay n. when something does not happen or

снабжении

 

 

start when it should

knock-on delays in production –

knock-on delays n.pl. subsequent delays that

задержки

в

производстве,

happen as a result of an initial delay

вызванные эффектом домино

 

in turn – в свою очередь

 

 

increasingly – все в большей мере

 

to demand – требовать

 

 

to respond to one’s needs – отвечать

respond v. to react to something that has

на чьи-либо запросы

 

 

happened

faster than industry average –

 

быстрее, чем в среднем по отрасли

 

twice as profitable as – вдвойне

 

более прибыльный чем

 

 

competitor – конкурент

 

competitor n. a product, company, country

 

 

 

 

etc., that is competing with another

equally timely – в равной степени

timely adj. done or happening at the most

пунктуальный

 

 

suitable time

to be committed to high quality –

committed adj. loyal to a belief and willing

придерживаться

 

традиции

to work hard for it

высокого качества

 

 

 

vital – жизненно важный

 

 

to source good-quality components –

 

найти

 

поставщиков

 

высококачественных компонентов

 

to have them delivered on time –

deliver v. to take goods to a place

добиться, чтобы их поставили в

 

срок

 

 

 

 

in terms of price – в переводе на

 

цену

 

 

 

 

option – выбор

 

 

 

to manage the process in house –

process n. a series of actions taken to

управлять

процессом

внутри

perform a particular task or achieve a

предприятия

 

 

particular result

through wholly owned subsidiaries –

subsidiary n. a company that is at least half-

через

дочерние

 

компании,

owned by another company

находящиеся в собственности

 

preferred

solution

 

предпочтительное решение

 

to build strong partnership –

partnership n. a relationship between two

организовать

 

тесное

people or organizations that work together

сотрудничество

 

 

 

 

 

 

 

40

commitment among those involved –

commitment n. the hard work and loyalty

стремление к одной цели со

that someone gives to an organization or

стороны всех заинтересованных

activity

 

сторон

 

 

for the system to function – чтобы

function v. If a machine or system functions ,

система функционировала

it works or operates in the way that it is

 

supposed to

 

Ex. 2 Which of the following statements are true and which are false?

 

1. In 2005 Apple Computers stopped producing desktop computers.

T/F

2.There was a dispute inside Apple Computers about how well the T/F transition to Intel would go.

3.Apple Computers was not 100% sure of achieving benefits from its T/F relationship with Intel.

4. The supply of chips from IBM to Apple had not always been continuous T/F and consistent.

5.Of the tree issues at stake – cost, quality and timeliness – cost is of T/F primary importance for the supply chain.

6.Just-in-time management system increases the risk of knock-on delays T/F just as much as it increases profits.

7.Every company measures the quickness of its response to customers’ T/F needs according to in-house standards.

8.The expected rate of growth of a company has nothing to do with the T/F quickness of its response to customers’ needs.

9. High quality products can be created from the skill of the employees.

T/F

10.

Disadvantage in terms of quality cannot affect advantage in terms

T/F

of price.

11.There is no alternative to sourcing components and materials T/F through the market.

12.As for now, suppliers and customers do not interact enough to T/F make supply chains effective.

Ex. 3 Translate from Russian into English

1.Процесс перехода Apple к новому поставщику чипов мог занять до двух

лет.

2.Изменения в Apple это громкое напоминание о необходимости развития тесных отношений с поставщиками.

3.Сложности в цепях поставок обычно имеют отношение к трем вопросам: затраты, качество и своевременность.

4.Задержки с эффектом домино в свою очередь сокращают прибыли.

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5. Одна из опций эффективного управления цепями поставок это управление всеми стадиями процесса производства внутри предприятия и в подвластных дочерних компаниях.

Ex. 4 Match these words and phrases from the article (1-10) with their meanings (a-j).

1

controversy

a) relationships between companies who work together

2

transition

b) faults or imperfections

3

continuity

c) happening at exactly the right time

4

consistency

d) strong belief and willingness to do something

5

timeliness

e) continuing over time without interrupts or problems

6

knock-on

f) always being of the same standard

delays

 

 

7

defects

g) a strong disagreement

8

subsidiary

h) a change from one situation to another

9

partnerships

i) company owned by a larger company

10 commitment

j) when a delay causes several other delays, one after the

 

 

other

Ex. 5 Find words or phrases in the article with a similar meaning.

1whole: e_________

2are connected with: r___________

3very important: c______________

4extensive: w___________

5react: r____________

6obtain: s____________

7owned completely: w______ o_______

8honest and not secretive: o___________

9work: f___________

10timely: o__ ______

11Think of two more phrases to describe delivery that was late: b______

s________, d________

Ex. 6 Use words and phrases from Exercise 5 and from the article to complete this description.

Because our main supplier failed to deliver o__ t______, there were serious k___-o___ d_______ ____each stage of the manufacturing process. The result was that the new Rimo X9 was l___ t__ m_______.

42

In company like ours, t__________ is of critical importance, so we must take action. Unless they can guarantee more t_______ deliveries in future, we will need to find an alternative supplier.

Ex. 7 Match the adjectives (1-8) with the nouns (a-h) to make expressions from the article.

1

serious

a) subsidiary

2

strong

b) delays

3

entire

c) relationships/partnerships

4

widespread

d) quality

5

short/knock-on

e) business

6

critical/good-quality

f) use

7

high

g) risks

8

wholly owned

h) components

Ex. 8 Complete these sentences using verbs from the box in the correct form.

build cause have respond source

1Late deliveries of materials and components can __________ knock-on delays at each stage of the production process.

2Companies will be more profitable if they are able to ___________to customer needs quickly.

3Companies that only ______________ components and materials from one supplier are putting themselves at risk.

4_____________ good relationships with your suppliers is critical for ensuring consistent supplies.

5Nearly 25 per cent of the products in the last delivery ______________

defects.

Ex. 9 Listen to the dialogue ‘Ending a Business Relationship’ and commentaries coming after it. Give English definitions to the words and expressions in bold print. Learn the dialogue by heart and dramatize it with another student in class.

Jerry: Who’s going to break the news to Tech Experts?Camila: You mean about pulling the plug on using their services?

Jerry: Yeah, the contract we signed with them last year is almost up, and as we decided last month, we’ll be going with another company.

Camila: I think we should hold off projects are done. We still have two more

on telling them until after all of our current in the hopper.

43

Jerry: Okay, but I don’t want to drag our feet in telling them, even if we’re not happy with their service. As a professional courtesy, we should let them know soon.

Camila: That may be true with other companies, but Tech Experts has really let us down this past year. If we didn’t have an airtight contract with them, we would have switched companies long ago.

Jerry: Well, maybe they’ll learn from their mistakes. After all, they’ve been in business a long time.

Camila: Yeah, but old habits die hard. And if you ask me, the company is on its last legs. It’s only a matter of time before they lose most of their customers, at the rate they’re going.

Jerry: I don’t know about that, but I do know one thing. It’s a good thing you’re not their PR rep!

(From ESL Podcast 688)

Ex. 10. Questions for discussion

1.What are the benefits and risks of sourcing materials and components through a network of suppliers? What steps can be taken to minimise the risks?

2.What practical steps can a company take to build strong relationships with its suppliers?

3.What should a company do if its long-time supplier has increased slightly in the number of defects in the last two orders, and moreover, the last order was late? What potential impact could it have on the company’s ability to meet orders if this continues?

Unit 5 Minimising risks with suppliers

Early warnings in the supply chain

by Richard Milne

When Edscha, a German manufacturer of sun roofs and other car раrts, filed for insolvency early in 2009, it presented BMW with a crisis. The luxury carmaker was about to introduce a new model - and Edscha supplied its roof. ‘We had no option of going to another supplier, as that would have taken six months and we don't have that time. We had to help Edscha survive,’ BMW says.

44

Today, Edscha is still in business, because of the support offered by its leading clients, including BMV. However, BMW is still so worried about disruption to its supply chain that it has increased the number of staff in its risk-monitoring department with responsibility for component makers.

Such concerns are felt not just in the German automotive industry. Failures among important suppliers affect many sectors, from manufacturing to retail. So how should companies monitor whether their suppliers are getting into difficulty? And what should they do if they get into trouble?

It is essential to maintain good relationships with suppliers. Stephan Wagner, a professor in logistics management in Germany, says one of the simplest solutions is to communicate: ‘Talk to them. That will give you a very good feel for what is going on.’

The Swiss Federal Institute of Technology (ETH) in Zurich proposes four steps, some already widely used but other, followed by only a few.

The first step recommended by EТН is to establish a rating system for a company's primary suppliers. The ratings should be based on Financial information, with cash flow more important in many cases than profitability. BMW looks at a variety of issues, including the ownership structure. It also maintains close contact with Audi and Mercedes, its main competitors, to swap information on suppliers.

The second, related, proposal is to set up an early warning system that monitors what is happening in the present. Such a system looks at operational issues such as whether quality problems are increasing at a particular supplier, аs well as financial issues, such as any attempt to change payment terms.

The third recommendation is to extend the ratings and communication with suppliers further down the chain. Professor Wagner says: ‘Many companies don’t even know who their second-tier suppliers are.’ He points to the example of a German carmaker where production nearly stopped after the sub-supplier of material for its seats went bankrupt.

The final proposal is to examine the interdependences in a company’s supply base. According to Professor Wagner, many companies with dual or multiple sourcing are confident that they would be able to switch supplier if one got into trouble. But research by ETH suggests this confidence may be misplaced: if one supplier in a particular area goes bankrupt, the probability increases that other suppliers in that sector will become insolvent.

Ex. 1 Translate the article above using the vocabulary and comments

45

Vocabulary

 

 

Comments

 

early

warning

раннее

early warning system n. a system set up to

предупреждение

 

 

detect potential problems

sun roof – откидной верх

 

 

автомобиля

 

 

 

 

car parts – запчасти для автомобиля

 

 

to file for insolvency – заявить о

file (for) v. to officially ask a court for

неплатежеспособности

 

something, for example to officially state

 

 

 

 

that you are insolvent

 

 

 

 

insolvency n. a situation in which a person

 

 

 

 

or a company is insolvent

 

 

 

 

insolvent adj. unable to pay creditors due to

 

 

 

 

lack of money or assets

to present somebody with a crisis –

crisis n. a difficult situation that must be

поставить кого-либо в кризисную

dealt with quickly so that the situation does

ситуацию

 

 

not get worse

 

luxury

carmaker –

производитель

 

 

машин класса «люкс»

 

 

 

to be about to do

-

собираться

 

 

сделать

 

 

 

 

 

to survive – выжить

 

 

survive v.

If a business survives it

 

 

 

 

continues operating, even though it is in a

 

 

 

 

very difficult situation

disruption in a supply chain -

disruption n. a situation in which

перебои в цепи поставок

 

something is prevented from continuing in

 

 

 

 

its usual way

 

to increase the number of staff –

 

 

увеличить количество работников

 

 

risk-monitoring department – отдел

risk n. the possibility that something may be

отслеживания рисков

 

lost, harmed or damaged, or that something

 

 

 

 

bad, unpleasant or dangerous may happen

 

 

 

 

risk monitoring n. checking in case

 

 

 

 

something bad may happen

with responsibility for – отвечающий

 

 

за

 

 

 

 

 

concerns – озабоченность

 

 

failure – крах, несостоятельность

 

 

to affect – влиять на

 

 

 

 

essential – важный

 

 

 

 

to

maintain

 

good

relationships n. pl. the way people and

relationships/contacts

 

companies that are working together behave

 

 

 

 

46

 

поддерживать хорошие отношения

towards each other

solution – решение

 

 

 

 

 

to communicate – общаться

 

 

 

to give a feel – дать возможность

 

почувствовать

 

 

 

 

 

 

to propose steps – предлагать шаги

 

to follow the steps – идти по стопам

 

to establish a rating system –

 

установить систему рейтинга

 

 

primary supplier

первичный

 

поставщик

 

 

 

 

 

 

 

cash

flow

поток

наличности

cash flow n. the amounts of money coming

(разница

 

между

 

всеми

in and going out of a company and the

поступлениями

и

платежами

timing of these

компании за определенный период;

 

отражает источники и направления

 

использования средств компании и

 

ее способность выполнять текущие

 

обязательства)

 

 

 

 

 

 

profitability

 

прибыльность,

profitability n. the state of producing a

доходность

 

 

 

 

 

 

profit, or the degree to which an activity or

 

 

 

 

 

 

 

 

company is profitable

variety of issues – ряд факторов

 

 

ownership

structure

структура

ownership structure n. the way in which a

собственности

компании

(кому

company is owned and controlled

сколько акций принадлежит)

 

 

to

swap

information

on

 

обмениваться информацией о

 

 

to set up a system – установить

set up v. to start a company, organization,

систему

 

 

 

 

 

 

system, etc.

operational/financial

 

issues

operational adj. related to the running of a

производственные/финансовые

 

business or part of a business

вопросы

 

 

 

 

 

 

 

to change payment terms – изменить

payment terms n. pl. the conditions of a

условия оплаты

 

 

 

 

sales agreement that concern how the

 

 

 

 

 

 

 

 

customer will pay, and especially how much

 

 

 

 

 

 

 

 

time is allowed for payment

to

extend

the

ratings

 

and

extend v. to make something affect more

communications

расширить

organizations, people, or areas, etc. than

систему

рейтинга

 

и

обмена

before

информацией

 

 

 

 

 

ratings n.pl. a level on a scale that shows

 

 

 

 

 

 

 

 

how good, important or popular something

 

 

 

 

 

 

 

 

47

 

 

 

 

or someone is

 

second-tier supplier – поставщик

second-tier supplier n. a company that sells

второго уровня

 

 

 

and delivers materials or goods to a first-tier

 

 

 

 

or primary supplier

 

sub-supplier

субподрядчик,

 

 

поставщик поставщика

 

 

 

material for seats – обивочный

 

 

материал для сидений

 

 

 

to go bankrupt – обанкротиться

 

bankrupt adj. not having enough money to

 

 

 

 

pay your debts, especially when this has

 

 

 

 

been decided by a court

 

interdependency

 

 

-

interdependency n. a situation in which

взаимозависимость

 

 

people or things depend on each other

 

supply base – база поставщиков

 

supply base (also supplier base) n. the

 

 

 

 

number of companies that supply a bigger

 

 

 

 

company

 

according to – согласно (кому-либо,

 

 

чему-либо)

 

 

 

 

 

with dual or multiple sourcing – с

dual sourcing n. when a company has two

двумя и более поставщиками

 

suppliers for the same product so as to be

 

 

 

 

sure that the product will always be

 

 

 

 

available and to be able to compare the

 

 

 

 

suppliers’ prices, etc.

 

 

 

 

 

multiple sourcing n. getting materials or

 

 

 

 

goods from a number of different suppliers

 

 

 

 

(also known as multi-sourcing)

 

to switch supplier – поменять

switch v. to change from doing or using one

поставщика

 

 

 

thing to doing or using another

 

misplaced

confidence

 

 

неоправданная уверенность

 

 

 

in particular area – в специфической

 

 

области

 

 

 

 

 

probability - вероятность

 

 

 

Ex. 2 Which of the following statements are true and which are false?

 

1. German company Edscha filed for bankruptsy in 2009.

T/F

2. It took 6 months to substitute Edscha for another supplier.

T/F

3. Edscha found its own resources to stay in business.

T/F

4. Risk-monitoring department of BMW grew bigger after 2009.

T/F

5. Concern about the risk of disruption in supply chains is specific to

T/F

automotive industry.

 

 

 

 

 

 

 

 

48

 

6.Frequent meetings and close personal contacts with suppliers will help T/F to increase productivity in a big company.

7.All moves proposed by ETN to prevent supply-chain disruptions are T/F followed by most companies.

8.The rating system of the suppliers is based on their profitability rather T/F than their cash flow.

9.Exchange of information on suppliers with competitors increases the T/F reliability of the rating system.

10.Both quality problems and financial issues are monitored in early T/F warning systems.

11.

It is not worth while including second-tier suppliers into the rating

T/F

system.

 

 

12.

Dual or multiple sourcing is sure to help in case of disruption in

T/F

specific supply area.

Ex. 3 Translate from Russian into English

1.У нас не было выбора обратиться к другому поставщику.

2.БМВ увеличила количество людей, занятых отслеживанием рисков в цепях поставок.

3.Озабоченность ощущается не только в немецкой автомобильной индустрии.

4.Необходимо установить рейтинговую систему для основных поставщиков компании.

5.БМВ заинтересована рядом вопросов, включая структуру собственности поставщика.

Ex. 4 Find words or phrases in the article which match these meanings:

1a situation when a company is unable to pay what it owes its creditors: i______________

2a time of great danger or difficulty: c_________

3interruption of normal activity: d_______________

4the name of a department responsible for checking the status of risks: r____________________

5when businesses have to close because of lack of success: f_________________

6watch and check over a period time to see how something is progressing: m_________________

7a systematic method of evaluating how good suppliers are: r_________________________

8a series of steps for spotting potential problems with suppliers: e_________________________

49