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1. Listen to the airport announcements and complete the chart.

Flight number

Destination

Gate Number

Remark

BA 516

Geneva

14

Last call

SK

Last call

AF

Delayed 30 min

LH

Now boarding

VS

Now boarding

This is flight information for today, 24 June. British Airways flight BA 516 to Geneva at gate 14, last call. Flight BA 516 to Geneva, last call, gate 14. Scandinavian Airlines flight SK 832 to Frankfurt at gate 7, last call. Flight SK 832 to Frankfurt, last call, gate 7. Air France flight AF 472 to Amsterdam is delayed thirty minutes. Flight AF 472 to Amsterdam, delayed thirty minutes. Lufthansa flight LH 309 to Miami, now boarding at gate 32. Flight LH 309 to Miami now boarding at gate 32. Virgin flight VS 876 to New York, now boarding at gate 20. Flight VS 876, now boarding at gate 20. Passengers are reminded to keep their luggage with them at all times. Thank you.

2. Where do you go first when you travel by plane? Put these places in the correct order. Write 1-5 on the left.

_______ a passport control _______

_______ baggage reclaim _______

___1___ the check-in desk _______

_______ the plane _______

_______ the arrival hall _______

_______ the departure lounge ___a___

3. Read and listen to the conversations. Where are they? Write the letter next to the correct place on the right in Exercise 2.

a) A: Ah!.. BA 476 to Madrid. That's our flight.

B: Was it gate 4 or 14?

A: I couldn't hear. I think it was 4.

B: Ssssh! There it is again. It is gate 4.

A: OK. Come on!

b) A: Can I see your passport, please?

B: Yes, of course. Here you are.

A: Thank you very much. That's fine.

c) A: Can I have your ticket, please?

B: Yes, of course. Here you are.

A: Do you have just one suitcase?

B: Yes. This bag is hand luggage.

A: That's fine. Smoking or non-smoking?

B: Non-smoking, please. Oh... and can I have a seat next to the window?

A: Yes, that's OK. Here's your boarding pass. Have a nice flight.

d) A: Can I have your tray, please, Madam?

B: Yes. Here you are.

A: Thank you. And can you fasten your seat belt? We land in ten minutes.

B: Yes, of course.

e) A: Excuse me. I think that's my suitcase.

B: I'm sorry. My suitcase is red, too.

A: Is this yours?

B: Yes, it is. Thank you very much.

f) A: Hello. Are you Marie-Therese Scherer from Switzerland?

B: Yes, I am. Are you Mr and Mrs Barnes?

A: Yes, we are. Welcome to England, Marie-Therese.

Was your flight good?

B: Yes, it was, but I don't like flying.

C: Never mind. You're here safely now. Come on, the car's outside.

4. Read the conversations again carefully. Who are the people?

5. Close your books. Listen to some of the lines from the conversations. There is a pause after each one for you to respond. You can use the ideas from the conversations in the book or your own ideas.

a) Was it Gate 4 or 14?

b) Can I see your passport, please?

c) Smoking or non-smoking?

d) Can I have your tray please, Madam?

e) Excuse me. I think that's my suitcase.

f) Welcome to England! Was your flight good?