- •Contents
- •VIII. 84
- •Предисловие Цель и содержание курса
- •Part I Functional English
- •Introducing and meeting people
- •Remember the Language for
- •Introducing Replies
- •Parting
- •Practice
- •Agreeing; Disagreeing
- •Remember the Language for
- •Practice
- •Making an apology and expressing regret
- •Giving a reason and responding
- •Expressing thanks and saying goodbye
- •Practice
- •Making and responding to requests
- •Remember the Language for
- •Practice
- •Making suggestions
- •Remember the Language for
- •I. Making a suggestion to a friend
- •II. Making a suggestion to a business client, etc.
- •Practice
- •Confessing ignorance.
- •Practice
- •Likes, dislikes and preferences
- •Remember the Language for
- •Practice
- •Exchanging information about occupations.
- •Remember the Language for
- •Practice
- •Drawing attention to news and expressing reactions
- •Remember the Language for
- •Practice
- •Argument: for and against
- •Remember the Language for
- •Practice
- •Asking for a repetition or an explanation
- •Remember the Language for
- •I. Missing part of an announcement and asking to help
- •II. Asking to explain
- •Practice
- •Discussing reactions and impressions. Commenting on people’s behavior.
- •Remember the Language
- •Practice
- •2.Replies
- •Instructions, orders, advice
- •Instructions, orders, advice
- •Worry, anxiety, uneasiness, misgiving
- •Remember the Language for
- •Remember the Language for
- •Remember the Language for
- •Reference notes to part I
- •Introducing and meeting people
- •Agreeing; disagreeing
- •Asking for a repetition or an explanation.
- •Discussing reactions and impressions. Commenting on people’s behavior.
- •Instructions, orders, advice
- •Part II Real-life Situations At a Restaurant
- •Practice
- •Vegetables
- •Getting something to eat.
- •At a fast food restaurant.
- •At a coffee shop
- •How to order a meal at a small restaurant
- •At a Hotel
- •Practice
- •Checking in
- •Calling the front desk
- •At a Shop
- •Practice
- •Shopping.
- •At the hotel reception desk
- •In a department store
- •Buying clothes
- •At a Bank
- •Practice
- •Asking for a change
- •Replacing traveleers checks
- •At the Airport
- •Practice
- •How to make airline reservations
- •At the check-in counter
- •Going through the security check
- •Transport
- •Practice
- •Taking a taxi
- •Renting a car
- •At a railroad station
- •At the Information Agency
- •Practice
- •Calling a travel agency
- •At an information desk
- •At a ticket window
- •At a tourist information center
- •Part III Business Conversations
- •To promote – повышать в должности
- •Curriculum Vitae: Anne Brooks
- •History
- •Rsa Shorthand 100 wpm 1994
- •Part IV Written Communication
- •1.The layout and parts of a business letter
- •Practice
- •Practice
- •Practice
- •Practice
- •3.Requesting action, information, apologizing.
- •Practice
- •Practice
- •4.Making a complaint, making a point, warning
- •Practice
- •Practice
- •Practice
At the Airport
Read the conversation. Try to memorize it.
A: Can I check in for the British Airways flight to New York?
B: Yes, sir. May I see your ticket and your passport?
A: Here you are.
B: That’s fine. Can you put your suitcase on the scales, please?
A: Of course. How much does it weigh?
B: 24 kilos. I’m sorry, but you’ll have to pay an excess baggage charge.
A: Oh, it’s only four kilos overweight.
B: Yes, sir, that’s £8... Thank you.
Practice
Write the words in these sentences in the correct order.
time / is / the / what / flying ?
London / day / are / to leave / what / you / for / planning ?
we / arrive / London / is / airport / the / will / what / at ?
it / much / will / how / be ?
economy / going / or / to travel / you / first class / are ?
II. Complete the conversation with sentences from I.
Travel agent: Can I help you?
A: I’d like to make a reservation for a flight to London.
a.: .................
A: On the 12th of March.
a.: .................
A.: I prefer economy. ....................
a.: 440 dollars.
A.: ....................
a.: 3 hours
A.: ....................
a.: Heathrow Airport.
Have conversations like the one in II. Take it in turns to be a travel agent and a tourist.
How to make airline reservations
Read and keep in mind.
1.
A: I want to fly to Chicago on Thursday, the 1 st.
B: Let me see what’s available.
A: I want to go coach and I’d prefer a morning flight.
B: United’s Flight 102 leaves at 9:20.
A: That’s fine. What time do I have to be at the airport?
B: Check-in time is 8:45.
2.
A: I’d like to make a reservation to Los Angeles for next Monday.
B: Just a second and I’ll check the schedule.
A: I’ll need an economy ticket with an open return.
B: TWA has a flight leaving at 9:25.
A: I guess that’s OK. What time should I check in?
B: You have to be there half an hour before departure time.
3.
A: What flights do you have from New York to London tomorrow?
B: One moment, please, and I’ll find out what’s available.
A: I’d like to travel first-class.
B: OK. We have a nonstop flight leaving Kennedy at 9:25.
A: When should I get to the airport?
B: Please be there by 8:45 at the latest.
4.
A: Do you fly to Dallas on Sunday?
B: Just a minute and I’ll see if there are any flights.
A: By the way, I don’t want a night flight.
B: There’s a DC-10 out of LaGuardia Airport at 9:15 A.M.
A: When am I supposed to check in?
B: Try to be there by 8:15 - the airport will be crowded.
At the check-in counter
AGENT: Good morning. Your ticket, please? And set your suitcase upright and I’ll check it through.
PASSENGER: Okay.
A.: And where would you like to sit?
P.: Make it a window seat, but if there aren’t any left, I’ll take an aisle seat.
A.: Smoking or nonsmoking?
P.: Nonsmoking.
A.: Uh-huh, here you go. I’m sorry, but there will be a 20-minute delay, so your flight will be boarding in about half an hour.
P.: I sure hope that’s the only delay. Oh, where are my baggage claim checks?
A.: They’re here with your ticket, sir.
P.: Great! Uh, thanks a lot.
A.: You’re welcome. Have a nice flight.