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International Supply Chain Management

International Supply Chain Management is the process of _____, (1) implementing and controlling the flow and storage of _____, (2) in-process inventory, _____ (3) goods and related information from the point of origin to the point of consumption on a global _____ (4).

Tibbet and Britten Group has five major international supply chain management _____ (5):

  • food and beverage products

  • fast-moving consumer goods

  • business and consumer electronics

  • clothing, textiles and shoes

  • raw materials and components.

Services range from collection and freight forwarding, through storage, product completion/ inspection, tracking documentation and import handling, to onward delivery. Operations are undertaken from anywhere, to anywhere.

Tibbet and Britten’s involvement can begin even before an _____ (6) is placed on a _____ (7). It adds value by cutting transit times, eliminating unnecessary _____ (8) and reducing _____ (9) – while at the same time contributing a range of other benefits. It can also prepare complete cost models for customers – factoring in _____ (10) price, transit cost to central _____ (11), duty and landing charges customs clearance and inland transport.

Tibbet and Britten monitors the specification, quality and condition of merchandise supplied by the _____ (12) in the country of manufacture, providing a valuable first line of quality control on behalf of its customers.

Systems constantly monitor the progress of orders, enabling _____ (13) to respond rapidly and profitably to changes in circumstances. The Group offers a complete package of international _____ (14) management services.

(edited from http://business.com)

b) Render the main message of the text in Russian.

5. Translate the following sentences from Russian into English.

1. Выбор вида транспорта зависит от типа перевозимого груза.

2. Управление цепью поставок предполагает сотрудничество поставщиков, производителей, оптовых и розничных продавцов.

3. При производстве «точно-в-срок» значительно сокращаются расходы на инвентаризацию.

4. Зачастую поставщики не следуют всем условиям договора и задерживают доставку груза.

5. Из-за некачественной упаковки большая часть товара была повреждена при перевозке.

6. Франшиза это разрешение продавать товары и услуги компании.

7. После сокращения многие опытные сотрудники оказались безработными.

8. Конечная цель любого предпринимателя - сделать всё возможное для процветания компании.

9. Стратегическое планирование обеспечивает сокращение расходов на доставку, не влияя на уровень обслуживания.

1. Mode choice depends on type of cargo.

2. Supply chain management means the cooperation between suppliers, manufacturers, wholesalers and retailers.

3. In just-in-time manufacturing inventory expenses are considerable reduced.

4. Very often suppliers do not follow all the contract terms and delay the delivery of goods.

5. Because of unsuitable packaging most of goods were damaged while transportation.

6. Franchising is the permission to sell company’s goods and services.

7. After downsizing many experienced employees became unemployed.

8. The final goal of any entrepreneur is to do everything possible for company’s prosperity.

9. Strategic planning ensures the reduction of delivery expenses, not affecting the service level.

Listening

1. There are some certain things that annoy people when they phone on business. Read the list on the right. Can you add any others to it?

Annoying things:

  • Calls that are not answered quickly

  • While-you-wait advertisement

  • Irritating music

  • Answering machines

Monday

  • breakfast with secretary 9:00 am

  • Seeing a lawyer 3:15 pm

Thursday

  • Contacting with Mr. Fair (confirm the purchase of new trucks) 9:45 am

Tuesday

  • Director’s Board meeting 4:30 pm

(prepare a report !!!)

Friday

  • Meeting with the designers’ team (new catalogue). PUBLISHING!!!! 11:20 am

Wednesday

  • Making a presentation at International Logistics Exposition 12:00–3:00 pm

Saturday

  • Deciding upon e-commerce operations with Internet specialists 10:00 am

2. Look at the logistics manager’s diary for the next week. Listen to the messages on the answering machine and say when he is available for a meeting. Say who he is able to meet this week:

  • Max Ford

  • William Helton

  • Diana Bissell

  • Susan Martin

3. Listen to the conversation between Alex Hitch and Susan Martin. Fill in the gaps.

- Hi. Susan Martin speaking.

- Hello, Susan. It’s Alex here.

- Hey, Alex. How are you?

- Fine, thanks, fine. It’s about this meeting. I’m sorry, but I can’t meet you then, I never work on ______.

-How about ______?

- Oh, sorry, I’ll be in ______ only for the weekend.

- Well, that’s a problem. Anyway, ______ afternoon?

- That sounds perfect. _______?

- Can you make it _______?

- ________ – great! ________?

- Sure. See you there.

- See you. If there are any changes, call me in my _______ office on ________.

4. Make up a similar conversation between Alex and William Helton.

Writing

1. a) Look at Mr. Barber’s inbox e-mails. Skim them and answer the following questions.

  • Which e-mail does he have to answer immediately?

  • Which of them do not need a reply?

  • Which e-mail can he reply to later?

To: John Barber

From: PH Travel

Subject: flight prices

Dear Mr. Barber,

Did you know that we are offering great prices on flights to India and Pakistan this month? You can save a hundred dollars on your next trip. Just click here.

To: John Barber

From: Marketing Department

Subject: presentation

Hi everyone,

Here is a MD. We are already thinking about the presentation of our new product. But we don’t know where to hold it in our city. We have to find some conference centre for about one hundred people. Do you have any recommendations?

Thank you for your help.

To: John Barber

From: Glenn Holland

Subject: sales figures

John,

I arrived safely in Chicago a few hours ago and I’m now preparing for the meeting. But I have to have your sales figures before 11:00 am (your time). Please send them as soon as possible.

Thanks, Glenn

To: John Barber

From: Leanna

Subject: thanks

Hi, honey. Thanks for the flowers. They are fantastic!!! 

See you at home. xxx

To: John Barber

From: Pam Graham

Subject: Bangalore

Dear John,

Can you help me? I have to go to Bangalore in a week to meet a new customer. My problem is I don’t know anything about Indian business culture. HELP! Where can I find some information?

Many thanks, Pam

b) Choose one e-mail which needs a reply and answer it on behalf of John Barber.

Speaking: Now You

1. a) The text “International Supply Chain Management” is an extended advertisement from Tibbet and Britten Group’s web site. Read the text again and say what they do.

b) Say how important it is for manufacturers to cooperate with Tibbet and Britten. How do they benefit from it?

c) In small groups, create Tibbet and Britten short colour advertisement for some business journal. Make a presentation.

Tune In

1 . Look at the following words. Discuss in what way they are related to the system of transportation.

computer

service center

cargo

Reading 1

1. a) Imagine that you are a transportation specialist responsible for the optimization of the whole process. What factors should you bear in mind?

route

container capacity

b) Skim the extracts and find some more sectors a professional optimizer should concentrate upon.

  1. Read the extracts and choose the appropriate title for each. There is an extra one you don’t need to use.