1. Lead-in
O
pen
INTERNET E-mail (Computer
class). Name all the operating windows. Match the windows with their
functions.
1. thread |
A. Address field if those people need to know about the subject but are not required to act on the contents (are for the people you are indirectly addressing. They are the FYI-ers or CYA-ers. Don't over do it here. Copy only those who need to be copied; not your entire universe of contacts) |
2. e-mail program |
B. Address field is useful where discretion is required. People in this field are concealed from other recipients in the 'To', |
3. FAQ |
C. there is no formatting using different fonts or colours. Email messages can only contain characters typed on a keyboard, known as the ASCII character set. Most plain text email is written using a character set like Courier |
4. cc (carbon copy)
|
D. allows to add formatting to the text as well as images or links using HTML(Hyber Text Makeup Language) code |
5. bcc (blind carbon copy) |
E. Outlook Express (otherwise known as OE); Microsoft Outlook; web-based option like Yahoo Mail or Hotmail. |
6. vCard |
F, contact details and other relevant; information Email signature include:
|
7. attachment ( a document, a spreadsheet) |
G. Address field for the people you are directly addressing. |
8. ICQ \ AIM |
H. you’ve sent an e-mail to a person(s) that has caused that person(s) to respond in many, not-so-nice words. It’s basically a verbal attack in electronic form. |
9. plain text email |
I Frequently asked questions |
10. CYA virtual standby CYA y. Comment |
J. Deadline Reminder |
11. Re |
K. for your information |
12. FYI |
L. Programme to restore lost documents in case of fail |
13. To |
M. A supplementary document that is attached to a primary document |
14. signature file |
N. Format file for business card exchange |
15. HTML email |
O. breaking the link between the original message and your soon-to-be-created response. Without the link, it can get difficult for the users on each end to follow the sequence of messages, especially after several exchanges. The correct thing to do is to reply, which is essentially the same thing as creating a new message, but maintains the thread. |
16. PDF |
P. format |
17. be flamed |
Q. messengers |