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CONTENTS

Introduction ……………………………………………………….

5

Part I Technical Writing

Unit 1 Portfolio …………………………………………………..

7

1.

Lead-in ……………………………………………………………

7

2.

Portfolio development …………………………………………….

9

3.

Portfolio evaluation ……………………………………………….

9

Unit 2 E-mail ……………………………………………………..

11

1.

Lead-in ……………………………………………………………

11

2.

Tips for good Email style …………………………………………

12

3.

Email layout ………………………………………………………

13

4.

Email samples …………………………………………………….

14

5.

Guidelines ………………………………………………………...

16

6.

Writing styles …………………………………………………….

16

7.

Exercises ………………………………………………………….

19

8.

Task assignments …………………………………………………

19

9.

Additional resources ………………………………………………

19

Unit 3 Employment correspondence ……………………………...

20

1.

Lead-in ……………………………………………………………

20

2.

Employment correspondence – guidelines ……………………….

20

3.

Application form - tips …………………………………………..

21

4.

Application form –sample ………………………………………..

21

5.

Cover letters ………………………………………………………

22

6.

Application letters ………………………………………………..

23

6.1. Page format ………………………………………………….

23

6.2. Layout ……………………………………………………….

24

6.3. Words and phrases …………………………………………..

25

6.4. Exercise ……………………………………………………..

26

6.5.Class task ……………………………………………………..

28

6.6. Task assignment ……………………………………………..

28

6.7. Additional resources………………………………………….

28

7.

Cover (prospecting) letter ………………………………………...

29

7.1. Page format …………………………………………………..

29

7.2. Guidelines ……………………………………………………

29

7.3. Basic rules ……………………………………………………

30

7.4. Layout ………………………………………………………..

30

7.5. Cover (prospecting) letter – sample ………………………….

32

7.6. Words and phrases……………………………………………

33

7.7. Exercises ……………………………………………………..

34

7.8. Task assignment ……………………………………………..

35

7.9. Additional resources ………………………………………….

35

8.

Resume ……………………………………………………………

35

8.1 Tips in writing resumes ……………………………………….

35

8.2 Layout ………………………………………………………...

36

8.3 Resume format ……………………………………………….

37

8.4 Resume sample ……………………………………………….

38

8.5 Resume software ……………………………………………..

41

8.6 Exercises ……………………………………………………...

42

8.7 Additional resources ………………………………………….

42

9.

Self-assessment-CV ……………………………………………...

42

10.

Case study ………………………………………………………...

43

Part II Professional Communication

44

Unit 4 Poster Presentation ………………………………………...

44

1.

Lead-in ……………………………………………………………

44

2.

Guidelines ………………………………………………………...

44

3.

Layout …………………………………………………………….

45

4.

Do’s & don’ts ……………………………………………………..

46

5.

Exercises ………………………………………………………….

48

6.

Additional resources ………………………………………………

50

Unit 5 Interviewing ……………………………………………….

51

1.

Lead-in ……………………………………………………………

51

2.

Job hunting ………………………………………………………..

51

3.

Interview success plan …………………………………………….

54

4.

Do’s & don’ts ……………………………………………………..

54

5.

Interview questions ……………………………………………….

56

6.

Exercises ………………………………………………………….

60

7.

Thank you letter …………………………………………………..

64

8.

Additional resources ………………………………………………

68

Unit 6 Power Point Presentations …………………………………

68

1.

Lead-in …………………………………………………………...

68

2.

Designing an effective PP ………………………………………...

68

3.

Basic rules ………………………………………………………...

69

4.

Structuring your presentation ……………………………………..

69

5.

Key words and phrases ……………………………………………

71

6.

Additional resources ………………………………………………

74

Teaching notes to individual units ………………………………..

75

Appendix I ………………………………………………………...

104

Appendix II ……………………………………………………….

106

Appendix III ………………………………………………………

107

Appendix IV ………………………………………………………

109

References ………………………………………………………...

110

Introduction

Handwritten, electronically mediated or face-to-face, workplace communication is a complex social transaction. Each situation has its own specific interpersonal, ethical, legal, and cultural demands. Today’s professional is not only a fluent communicator, but also a discriminating consumer of information, skilled in the methods of inquiry, retrieval, evaluation and interpretation essential to informed decision making.

All writing exists within specific contexts. Whether you are working in private industry or in government, your organization has its own way of communicating information.

It has become clear in recent years that technical writing and professional communication among Russian engineers is critical for their success and revealed a need for Russian engineers to refocus their expertise and skills to enter the global marketplace successfully and competitively. To adapt to the international requirements in engineering education and to meet the challenges of the international academic and professional workplaces, it is necessary to introduce new courses in technical writing and professional communication. « Guide to Technical Writing & Professional Communication « is the first attempt. This Guide is for 4-year-5-year students of the Geology & Petroleum Engineering Institute, Tomsk Polytechnic University. The main reason for this is the following: at their future working place (different domestic and foreign oil and gas companies) the students will certainly need to write and communicate orally and professionally. Their current level of L-2 ranges from Pre-Intermediate to Intermediate (after the third course). The student’s ESP level will be beyond their general L-2 level, i.e. Upper Intermediate – Advanced.

The objective of this Guide is to introduce students to the main issues in technical writing with a special emphasis on practical application; to help students grow as competent professional through practicing the kinds of writing they will be doing in the work world.The Guide includes two parts: Part I Technical Writing and Part II Professional Communication. Each part includes those aspects which characterize the immediate needs and specific material that the students study. As such a course has never been developed in Russia; most of the theoretical material has been taken from different American and Internet resources. All examples are taken from our reality with the permission of the authors.

This Guide is tailored to the current special needs of the students of the Geology & Petroleum Engineering Institute, TPU in their technically oriented majors. It will aid those who plan to continue technical careers that require sufficient knowledge of technical writing and professional communication.

Part I unit 1 portfolio

COMMNICATION DISPLAY PORTFOLIO (CDP) is a communicative self-assessment includes such documents which represent the student’s best communication products

PURPOSE: evaluate personal or individual communication practices. When completing this course you will create a portfolio to represent your work throughout this course.

OBJECTIVE: students use portfolio to demonstrate their learning, to assess their own work, to document their work for job searches and to provide a reference in future courses, internship or on the job.

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