1. Read and translate the text

How to use telephone in the USA

Telephones in the USA are of three types: personal, business and pay. Personal phones are found in houses and apartments and are used by simple dialing of touching the necessary number.

Phones in a large business office or university may have a special system where a code (usually an "8" or a "9") must be dialed before the required number. Pay phones require no code. You merely place a quarter (or sometimes more) in the phone and wait for the dial tone. No additional money is needed if the call is a local one. To reach the operator for assistance you should usually dial "o". For emergency assistance-fire, police, ambulance - you should dial "911" from any U.S. phone (except a business phone where you need to dial a "9" and then "911").

If you need to make a long distance call from a public phone on the street and have no money press a "0", an operator will answer and you ask her / him to place a collect call : you tell the number you are calling and your name.

A collect call means that a person you are calling pays for the call.

2. Read the dialogues

Telephone etiquette

1. Don't make a call before 8 o'clock a.m. and after 10 o'clock p.m. Pay attention at the difference of time in countries.

2. When you ring up to your partner don't play "Guess who?". Introduce yourself at once.

3. Be always polite and use only polite words (very often) . When you ring up say :

"Good morning" till 12.00 a.m.

"Good afternoon" till 16.00 p.m.

"Good afternoon" till 22.00 p.m. at once

4. You should not stop the conversation over the telephone in case you didn't begin it.

5. Do speak over very important secret information, discuss questions over the telephone.

A telephone talk with Mr. Wilson

A: One - two - seven - eight - nine - two - four.

K: Hello! Is this Mr. Wilson and Co?

A: Quite right. What can I do for you?

K: May I speak to Mr. Wilson, please. My name's Kirilov.

A: Please hold on a moment.

W: Hello, Mr. Kirilov. Wilson here. What can I do for you?

K: I've got a few questions to ask you about the new model. When can I see you about it? Tomorrow?

W: Certainly. At seven, if that's convenient for you.

K: Yes, it's quite all right. Till tomorrow, then. Bye!

W: Bye.

3. Read and discuss the telephone conversation. Write out the unknown words

Making an Appointment

Secretary: Two-four-nine; double eight-double two.

Mr. Ivanov: I would like to make an appointment with Mr. Jeffries. This is Mr. Ivanov speaking.

Secretary: Oh, yes, Mr. Ivanov. Good morning. I'll get his schedule. Are you there?

Mr. Ivanov: Yes.

Secretary: When would you like to come, Mr. Ivanov?

Mr. Ivanov: Tomorrow, if possible.

Secretary: I’m afraid he's tied up tomorrow. Is it urgent? If it is, perhaps we could fit you in somewhere.

Mr. Ivanov: No, it isn't that urgent. Is the day after tomorrow possible?

Secretary: What time would you like to come?

Mr. Ivanov: As late as possible in the afternoon.

Secretary: I’m sorry, that afternoon's full too. How is Friday afternoon at five?

Mr. Ivanov: Yes, that^’s perfect, thank you. Good-bye.