Vocabulary
letterhead syn letter heading |
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sender’s address |
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reference(s)
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inside address syn addressee’s address syn receiver’s address |
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opening salutation syn salutation |
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subject line syn letter subject syn subject heading |
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closing salutation syn complementary close |
«С уважением/Искренне Ваш» |
pp – per pro (for) |
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cc - copies circulated syn carbon copies |
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enclosure(s) syn attachment |
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filing system |
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FOCUS 4. Give the correct salutation and complimentary close in each case
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Burke & Sons Ltd. |
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Dear Yours |
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Sales Manager BGW Electronics Ltd. |
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Dear
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Mr. A.L.Moon British Rails |
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Ms Angela Box Gorton and Sons |
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The Manager Lady Fair Fashions Ltd. |
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6. |
Messrs. Hamilton and Jackson |
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7. |
The Secretary Pitton Miners’ Club |
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The Manageress Bells Supermarket |
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9. |
Peter Brown |
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Dear Peter
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FOCUS 5. Find mistakes in the layout of the letter. This letter should have been written in fully blocked style
16 Gordon Street tel. 041-336-3692 Glasgow G2 9GH fax. 041-336-3695 www.thompsonsltd.com thompsonsltd@aol.com |
Miss Susima Basuki, Jakarta Furnishings, 7, Jalan Arjuna, Jakarta.
Your ref. Our ref.
Dear Sir!
Thank you for Your letter dated the twenty seventh of May two thousand and three
We have pleasure in enclosing our brochures and price-lists with all the details you asked for.
Looking forward to hearing from you soon.
20__, may, 30th Best wishes, Manager George Glook GGlook
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FOCUS 6.
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Lay out the following parts of the letter according to the rules you have studied |
Letter 1 |
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Dear Sirs
Intrako Ltd. |
Petaling Jaja D48 | - Sender's address
Sommersby |
Kuala Lumpur |
Yours faithfully
Benjamin O'Brien
Managing Director
May 15, 2000
Thank you for your letter of 25th April enclosing your price-lists, leaflets and other publications. We have forwarded the above letter to our clients for their consideration. We will inform you of their decision as soon as we hear from them.
The & Co. |
45, Parslee, | - Inside address
Birmingham G 67 |
Letter 2 |
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We have received your letter dated 18th October, 20__ for which we thank you. At your request we are sending you our publications relating to Machine Model 78B. We look forward to receiving your order soon.
Encl.
October 21, 2000
Our ref. 143/LN-294
Your ref. TH/AN-31
Dear Mr. Kroll,
World wide Inc., |
11-14 Montague St., | - Inside address
New York, |
USA |
Crips and Chips Co., |
Glazier House, Green Lane, | - Sender's address
Derby DE 1 RT |
Sincerely yours,
Jill Lowland (Ms)
Head of Administration
Letter 3 |
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Dear Madam,
Encl
Letter dated June 21st
Messrs. Strong & Sons, |
73 Victoria St, | - Inside address
London, |
Great Britain |
Faithfully yours,
T.Blick
Sales manager
Our ref. AH/MN/34-15
Your ref. 134/15-AT
We thank you for your letter dated June 21th. We are sending you our new Catalogue of Machines.
You will also find our leaflets and price-lists enclosed.
ZAO Rusexport, |
Novoslobodskaya 17a, | - Sender's address
Moscow, |
Russia |
June 24, 20__
FOCUS 7. |
Lay the letter out mentioning the following |
Date |
Sender's address |
Inside address | NB! You are not supposed to
Signature | compose the body of the letter.
Closing salutation |
Subject of the letter |
References |
Enclosure |
Opening salutation |
Letter 1. |
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Letter 2. |
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Letter 3. |
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FOCUS 8. How would you start your letter in the following situations? Give opening and closing salutations as well
You want to know the price for some tape recorders.
You saw an advertisement in the newspaper yesterday and you want further information.
A company wrote to you on 7 September. They wanted to know if you sell umbrellas.
A company sent you an e-mail on 30 August. They wanted to know if you were going to the marketing conference in Beijing.
A man phoned you this morning. He wanted to know if order No. 768/87 had arrived.
FOCUS 9. Here are main messages from four letters. Choose the correct beginning and ending from sentences (a) - (h) and then add «Your faithfully/sincerely» or «Best wishes»
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Dear Sirs
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Could you sent us your latest catalogue and price-list, quoting your most competitive prices?
If the quality and prices of your products are suitable we shall probably place large orders with you.
2
L.Crane
Chief Buyer
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Dear Mr. Williams
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We have enclosed our winter catalogue and price list giving details of c.i.f. London prices, discounts and delivery dates.
As you are probably aware, all our products are fully guaranteed and baсked by our world-wide reputation.
4
Jann v Oos Jan Van Oos Sales Department
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Dear Jane
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I am sorry that I was not in the office when you rang, but here is the information that you wanted. We no longer manufacture pure cotton shirts. All our garments are now poly-cotton, which is stronger, need little ironing and allows variations in patterns. But still you can find pure cotton clothes if contact Grace Fashion Ltd. at 618 West and Vine Street, Chicago, Illinois.
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Kate Kate Blake
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Dear Ms Groom
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As requested we enclose a copy of our brochure in which you will find all the necessary details required.
We presently have one double and three single rooms available from Monday 13 to Friday 17 May inclusive. However as we are now entering the busy season and bookings for this period are likely to be heavy, we recommend that you make your reservation without delay.
8
JSmart
Manager
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1 In case of large towns and cities in the United Kingdom the name of the county is not required. When the firm addressed is situated in a smaller town, the county name is necessary. If you are writing a letter to the United States the state name after the name of the town or city is essential.