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in company Intermediate

Unit 9

headword

pronunciation

translation/notes

example sentence

 

 

 

 

hi-tech (adj)

\ÆhaI"tek\

 

Hi-tech companies use the most modern or advanced technology available.

(opposite = low-tech)

 

 

 

job satisfaction (n)

\"dZÅb sœtIs"fœkSn\

 

I think there’s more variety, more job satisfaction working for a small enterprise.

marketing strategy (n)

\"mA…kItIN Æstrœt´dZI\

 

An aggressive marketing strategy is needed to go from innovation to mass

 

 

 

production quickly and efficiently.

mass production (n)

\"mœs pr´"døkSn\

 

The process of producing large quantities of the same product is called mass

 

 

 

production.

This file has been downloaded from www.businessenglishonline.net

2

 

It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.

in company Intermediate

Unit 10

headword

pronunciation

translation/notes

example sentence

 

 

 

 

conduct (v)

\k´n"døkt\

 

I was invited to conduct the final stages of the meeting in the sauna!

conduct a meeting

 

 

 

/the negotiations

 

 

 

culturally (adv)

\"køltSr´lI\

 

It’s important to be culturally aware when doing business with people from other

culturally aware

 

 

countries.

demonstration (n)

\Ædem´n"streISn\

 

The British salesman told a lot of jokes while giving a demonstration of the new

give a demonstration (of)

 

 

product.

join in (phr v)

\ÆdZOIn "In\

 

Although I didn’t know anyone at the barbecue, I decided I ought to try and join

 

 

 

in the fun.

late (adj)

\leIt\

 

Sorry, I’ll have to go, I’m already running half an hour late.

be running late

 

 

 

make your excuses

\ÆmeIk jO… Ik"skju…s´z\

 

She didn’t have time to stop and chat so she made her excuses and left.

slip away (phr v)

\"slIp ´"weI\

 

He finds it difficult to talk to people he’s never met before so decided to slip away

 

 

 

quietly.

small talk (n)

\"smO…l "tO…k\

 

The book When Cultures Collide discusses the role of small talk in international

 

 

 

business.

stick with (phr v)

\"stIk ÆwID\

 

In general, it’s a good idea to mingle with people from the opposing team rather

 

 

 

than just sticking with your own people.

This file has been downloaded from www.businessenglishonline.net

1

 

It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.

in company Intermediate

Unit 11

headword

pronunciation

translation/notes

example sentence

 

 

 

 

attachment (n)

\´"tœtSm´nt\

e-mail attachment

 

cheers (interjection)

\tSI´z\

downside (n)

\"daUnsaId\

(opposite = upside)

 

the downside to

 

e-mail (n)

\i…meIl\

e-mail (v)

\i…meIl\

inbox (n)

\InbÅks\

(opposite = outbox)

 

instantaneous (adj)

\ÆInst´n"teInI´s\

key in (phr v)

\Æki… "In\

scroll down (phr v)

\Æskr´Ul "daUn\

spell check (n)

\"spel ÆtSek\

subject line (n)

\"søbdZekt ÆlaIn\

This file has been downloaded from www.businessenglishonline.net

It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.

Sending an e-mail attachment is the same as enclosing something with a letter.

“Cheers” is a common way of ending an e-mail and means the same as "best wishes".

The downside to e-mail is that you can’t stop people sending you endless messages.

How many e-mails do you send and receive each day?

Do you prefer e-mailing to picking up the phone?

I try to check my inbox for new e-mail messages at least twice a day.

The main advantage of e-mail is that it’s instantaneous – the message arrives almost immediately at its destination.

All you do to send an e-mail is key in your message and click send.

If you put your signature at the end of an e-mail, it saves people scrolling down to see if there’s more text.

You can’t always trust spell check; it can’t tell the difference between words such as there and their.

If you want people to read your e-mails, remember to key in an interesting subject line.

1

in company Intermediate

Unit 12

headword

pronunciation

translation/notes

example sentence

 

 

 

 

background (n)

\"bœkgraUnd\

 

I’d like to start off by giving you the background to the problem.

give sb the background

 

 

 

to sth

 

 

 

body language (n)

\"bÅdI ÆlœNgwIdZ\

 

Expressive use of body language helps to make your presentation more

 

 

 

interesting.

bottom out (phr v)

\ÆbÅt´m "aUt\

 

In Graph b the figures fluctuate for the first three months before falling sharply to

 

 

 

bottom out at 10,000 trades a day.

contrasting (adj)

\k´n"trA…stIN\

 

Emphasise what you’re saying by using pairs of contrasting points such as: A bank

 

 

 

designed to fit round you, which doesn’t expect you to fit round it.

eye contact (n)

\"aI ÆkÅntœkt\

 

Try to make regular eye contact with the audience during your presentation.

fluctuate (v)

\"fløktSu…ÆeIt\

 

In graphs b and c we see that the figure fluctuates over the first three months.

go back (phr v)

\Æg´U "bœk\

 

I’d like to go back for a minute to what I was saying previously.

hit (n)

\hIt\

 

When the company first went online they got 250,000 hits per day; three months

 

 

 

later they were getting just 60,000.

invite (v)

\In"vaIt\

 

It’s a good idea to invite questions from your audience at the end of your talk.

invite questions

 

 

 

level off (phr v)

\Ælevl "Åf\

 

We see the figures levelling off at the point marked g on the graph.

look (n)

\lUk\

 

Just have a quick look at this graph showing how sales have fallen over the past

have a look

 

 

six months.

miss (v)

\mIs\

 

Repetition where necessary will ensure that the audience doesn’t miss the main

miss the point

 

 

points.

This file has been downloaded from www.businessenglishonline.net

1

 

It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.

in company Intermediate

Unit 12

headword

pronunciation

translation/notes

example sentence

 

 

 

 

move on (to) (phr v)

\Æmu…v "Ån “tu…‘\

 

Don’t talk about the same thing for too long. Try to judge when the time’s right to

 

 

 

move on to the next point.

over to you

\Æ´Uv´ t´ "ju…\

 

I’ve asked Gary Cale, our new head of e-business, to bring us up to date. Over to

 

 

 

you, Gary.

peak (v)

\pi…k\

 

The point marked d on the graph shows where the sales figures peaked.

point out (phr v)

\"pOInt "aUt\

 

I’d like to point out one or two interesting things on the diagram.

start off (phr v)

\ÆstA…t "Åf\

 

Try to start off in a way that will get your audience’s attention.

sum up (phr v)

\Æsøm "øp\

 

Before closing your presentation, try to sum up what you have said in a logical

 

 

 

way.

visual (n)

\"vIZU´l\

 

A creative use of visuals will help to make your presentation more interesting and

 

 

 

attractive.

visual aid

\ÆvIZU´l "eId\

 

Visual aids can make your presentation easier to understand.

website (n)

\"websaIt\

 

To succeed in any area of e-business you need a first-class website.

well-structured (adj)

\Æwel"strøktS´d\

 

Try to make your talk as logical and well-structured as possible.

This file has been downloaded from www.businessenglishonline.net

2

 

It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.

in company Intermediate

Unit 13

headword

pronunciation

translation/notes

example sentence

 

 

 

 

artificial intelligence (n)

\ÆA…tIfISl In"telIdZ´ns\

 

Artificial intelligence is the use of computer technology to make computers and

 

 

 

other machines "think" and do things.

electronic organiser (n)

\IlekÆtrÅnIk

 

An electronic organiser is a gadget used for storing and organising information

 

"O…g´ÆnaIz´\

 

such as addresses and appointments.

gadget (n)

\"gœdZIt\

 

Sales of electronic gadgets such as mobile phones, laptops and camcorders have

 

 

 

increased dramatically.

leading (adj)

\"li…dIN\

 

These computers are capable of voice recognition and have been developed by

leading scientist

 

 

some of the world’s leading scientists.

/researcher

 

 

 

microchip (n)

\"maIkr´UÆtSIp\

 

A microchip contains all the electronic connections needed to make a computer

 

 

 

work.

microchip technology (n)

\"maIkr´UÆtSIp

 

Microchip technology is now used widely in cars, video and stereo equipment etc.

 

tek"nÅl´dZi\

 

 

preview (v)

\"pri…vju…\

 

The great advantage of digital cameras is that you can preview what you print.

superior to

\su…"pI´rI´ Ætu…\

 

The electronic singing birthday card you can buy now is technically superior to all

(opposite = inferior to)

 

 

the computers on Earth in 1950 put together.

technology (n)

\tek"nÅl´dZi\

 

People’s lives now are far more dominated by technology than they were even 10

 

 

 

years ago.

the age of technology

\DiÜ "eIdZ ´v

 

We live in the age of technology – more people own and use computers and

 

Ætek"nÅl´dZi\

 

electronic equipment than ever before.

technophile (n)

 

 

A technophile is someone who loves computers and other gadgets.

(opposite = technophobe)

\"tekn´UÆfaIl\

 

 

This file has been downloaded from www.businessenglishonline.net

1

 

It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.

in company Intermediate

Unit 13

headword

pronunciation

translation/notes

example sentence

 

 

 

 

technophobe (n)

\"tekn´UÆf´Ub\

 

A technophobe dislikes or does not trust gadgets such as computers and mobile

(opposite = technophile)

 

 

phones.

This file has been downloaded from www.businessenglishonline.net

2

 

It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.

in company Intermediate

Unit 14

headword

pronunciation

translation/notes

example sentence

 

 

 

 

action plan (n)

\"œkSn Æplœn\

 

I left the meeting feeling confused, not really knowing what the action plan was.

agenda (n)

\´"dZend´\

 

We have a lot to discuss in today’s meeting and we need to stick to a fixed

fixed agenda

 

 

agenda.

allocate (v)

\"œl´ÆkeIt\

 

Sixty minutes have been allocated to the meeting so we need to be well prepared.

allocate time/resources

 

 

 

to sth

 

 

 

assertive (adj)

\´"s‰…tIv\

be assertive

 

back sth up (phr v)

\Æbœk "øp\

boardroom (n)

\"bO…dru…m\

business (n)

 

talk business

\ÆtO…k "bIzn´s\

come in (phr v)

\Ækøm "In\

concession (n)

\k´n"seSn\

make concessions

 

conflict (n)

\"kÅnflIkt\

(opposite = agreement)

 

cut in (phr v)

\Ækøt "In\

This file has been downloaded from www.businessenglishonline.net

It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.

Sometimes you have to be assertive in meetings in order make your point.

Your presentation will be more convincing if you have facts and figures to back up what you say.

All directors’ meetings take place in the boardroom on the top floor.

After 20 minutes talking about football and the weather we finally started talking business.

Can I just come in here? I’d like to make a point about marketing strategy.

Both sides often have to make concessions in order to reach an agreement.

Don’t interrupt too much – it just creates conflict.

People kept cutting in during the presentation to ask questions.

1

in company Intermediate

Unit 14

headword

pronunciation

translation/notes

example sentence

 

 

 

 

delegation (n)

\Ædel´"geISn\

 

Delegation of tasks to other team members is an important part of the manager’s

 

 

 

role.

discussion (n)

\dI"skøSn\

 

It can be difficult to concentrate when several subjects are under discussion at

be under discussion

 

 

once.

finish (v)

\"fInIS\

 

Please! Let me finish before you all start interrupting!

let sb finish

 

 

 

follow-up (n)

\"fÅl´UÆøp\

 

I always end up phoning people after our meetings to find out what we actually

 

 

 

agreed – the follow-up is never clear.

get going

\Æget "g´UIN\

 

There were one or two technical problems and it was half an hour before the

 

 

 

speaker finally got going.

get a word in

\"get ´ "w‰…d In\

 

It’s always the same people who dominate our meetings – nobody else can get a

 

 

 

word in!

go through (phr v)

\Æg´U "Tru…\

 

Everyone was relieved when, after 18 months of negotiations, the deal finally

 

 

 

went through.

haggling session (n)

\"hœglIN ÆseSn\

 

We couldn’t agree on a price at first but after a lively haggling session we finally

 

 

 

agreed terms.

hang on (phr v)

\ÆhœN "Ån\

 

Just hang on a second and let me explain.

hear sb out (phr v)

\ÆhI´ "aUt\

 

Stop interrupting and hear me out, will you!

issue (n)

\"ISu…\

 

A meeting can provide a safe environment in which to discuss important issues.

discuss issues

 

 

 

meeting (n)

\"mi…tIN\

 

Holding meetings without chairs is a good way of speeding things up!

hold a meeting

 

 

 

This file has been downloaded from www.businessenglishonline.net

2

 

It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.

in company Intermediate

Unit 14

headword

pronunciation

translation/notes

objection (n)

\Åb"dZekSn\

 

raise an objection

 

 

/objections (to sth)

 

 

overrun (v)

\Æ´Uv´"røn\

 

point of view

\ÆpOInt ´v "vju…\

 

exchange points of view

 

 

progress (n)

\"pr´Ugres\

 

in progress

 

 

push around (phr v)

\ÆpUS ´"raUnd\

 

relationship-building

\rI"leISnSIp ÆbIldIN\

 

schedule (v)

\"Sedju…l\

 

schedule a meeting

 

 

for 3 pm/next Tuesday etc

 

 

score points

\ÆskO… "pOInts\

 

set up (phr v)

\Æset "øp\

 

sidetrack (v)

\"saIdÆtrœk\

 

get sidetracked

 

 

stick to (phr v)

\"stIk Ætu…\

 

stick to the point

 

 

/agenda etc

 

 

This file has been downloaded from www.businessenglishonline.net

It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.

example sentence

The presentation didn’t go very well, with people raising objections to nearly all our proposals.

It’s a bad idea to let meetings overrun – people lose concentration when they go on too long

A meeting is an ideal opportunity for colleagues to exchange points of view.

Do not disturb. Meeting in progress.

Be more assertive. Don’t let people push you around.

Relationship-building is vital when you’re working in a team.

Next week’s meeting has been scheduled for 9 am on Friday.

In our meetings, facts don’t seem to matter; it’s all about scoring points over your colleagues.

Make sure any equipment you need for the presentation is set up well before it starts.

Try to stick to the point and not get sidetracked all the time.

We’ve only got an hour to discuss these issues – it’s important that we stick to the agenda.

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