- •Table of contents
- •Introduction
- •Theme 1 communication
- •1. Communication Structure. How do people communicate?
- •2. Objectives of communication
- •3. Communication skills
- •4. Channels of communication
- •5. Barriers to Communication
- •6. Success in communication
- •Please engage brain before opening mouth
- •7. Basic forms of communication
- •Verbal Communication
- •8. Communication spheres of translators
- •Reader Theme 2. Intercultural communication
- •1. Culture of communication
- •2. Intercultural communication
- •3. Translators in Cross-Cultural Communication
- •4. Culture and entertainment
- •Theme 3
- •Verbal communication
- •1. Verbal Communication
- •Verbal languages
- •2. Culture of verbal communication
- •Verbal Etiquette
- •3. Semantic and social nature of language
- •Introductions
- •3. Verbal Activities
- •Theme 4 telephoning
- •Introduction. Nowadays, even with e-mail and the Internet, the telephone is still the most common means of communication in business. Telephone is very important in modern business operations.
- •Words are missed
- •Words are misheard
- •The message is misunderstood.
- •Reader. Theme 5. Non-verbal communication
- •4.1. Introduction
- •4.2. Classification of non-verbal communication
- •4.3. Intercultural differences in non-verbal communication
- •4.4. Visiting another country
- •4.5. Professional skills of translators
- •Theme 6 Applying for a job
- •1. Introduction
- •2. The application itself
- •If possible make a photocopy of the blank form before you start. Use this to make a rough copy and then you can be sure that the final version is laid out as neatly as possible.
- •3. Interview
- •4. Translator in a job interview
- •Information to bring to an interview:
- •5. Cross-cultural interviews
- •6. Job interviews in the usa compared with other cultures
- •Reader. Theme 7
- •Interpersonal communication at work
- •1. Interpersonal Communication
- •2. Interpersonal skills
- •3. Communication climate
- •4. Relations and Processes in Workplace
- •5. People in the Office Environment
- •Reader. Theme 8. Meetings
- •1. Introduction
- •2. Types of meetings
- •3. Meeting procedure
- •Place a watch or clock in a prominent position so you are able to keep an eye on the time.
- •4. Chairing meetings
- •5. Duties of members (attendees, participants) at a meeting
- •6. Teleconferencing
- •7. International meetings
- •8. Business etiquette of the translator
- •8. Vocabulary. Meetings
- •Writing an agenda
- •An example of formal minutes
- •Reader Theme 9. Negotiations
- •1. Introduction
- •2. Types of negotiations
- •3. Stages in negotiation
- •4. Cross-cultural negotiations
- •1. The basis of the relationship
- •2. Information at negotiations
- •3. Negotiation styles
- •5. Grammar of diplomacy in negotiations
- •10 Being open to negotiation. The -ing forms.
- •12. Verbs patterns with recommend / suggest /advise
- •Reader. Unit 10. Presentation
- •1. Public communication
- •2. Presentation
- •Translator and presentation
- •3. From the life of famous orators
- •4. Preparation to presentation
- •5. Delivering a presentation
- •6. Language.
- •6. Public Communication in different cultures
- •7. Presentation language
Writing an agenda
Use this simple agenda as a model when compiling agendas for similar meetings. Number each item, and assign a start time to each for the benefit of any attendees who are not needed for the entire meeting.
Committee Meeting Agenda 6 th April; 11 a.m. Green Dragon Hotel 1 . (11.00) Appoint a chairperson 2. (11.10) Apologies for absence 3. (11.15) Approve last meeting’s minutes 4. (11.30) Matters arising from last meeting 5 . (11.45) Correspondence) (12.00) Refreshments 6. (12.15) Finances 7. (12.45) Special business 8 . (13.00) Other motions 9. (13.15) Any other business (AOB - Разное) 10. (13.35) Next meeting’s details |
Agenda is headed with date, time, and location of meeting.
Each item is numbered.
Start time is allocated for each item.
Details of next meeting are included at end of agenda. |
Appendix 2
An example of formal minutes
Minutes of a Board Meeting held at the Registered Office of
REES AND GREENWOOD LIMITED
on Wednesday 9 December 2009 at 10 30 am
Present: Mr Ashley (in the Chair) Ms. S.R. Gilroy
Mrs. B. Coultate Mr. N W Langham
Mr. T.A. Thorne Mr. R.G. Sheddon (Secretary)
Apologies for absence were received from Mr. P.Green and Miss S. Shelton
162 Minutes of the last meeting
Minutes of the meeting held on 14 August 2009 were taken as read, and signed by the Chairman.
163 Matters arising from the minutes
163.1 Minute 159.2
Mr. Thorne reported that all supervisors had been issued with leaflets outlining the details of the Employees Share Option Scheme.
They had been asked to ensure that all employees receive a leaflet and to explain the scheme to all members of their section. This should be completed by 12 January as requested by the board.
163.2 Minute 160
Mr. Sheddon reported that all the necessary alterations had been made to the Pension
Scheme and that each employee would be seen personally by the Personnel Department. These interviews were scheduled to start on 14 January 2010.
164 Staff restaurant alterations
164.1 Noted that the building work on the restaurant and snack bar would begin on 30 January and was expected to be completed by the middle of February.
Resolved that both restaurants should be redecorated in view of the architect’s report. Redecoration would begin immediately the building work was completed.
165 Press cover
165.1 Resolved that the Public Relations Officer should draft a press release about the changes in time for the next Board meeting. The decision about the date of the press release would be considered at that meeting.
165.2 Resolved that should the press wish to, they should be invited to interview any employee, who was agreeable, on the subject of the Employees Share Option Scheme once the press release had been issued.
166 Date of next meeting
The date of the next meeting of the board of directors would be Tuesday 12 January 2010. In the absence of any other business, the meeting closed at 11.45 a.m.
Signed
S. Ashley
Managing Director 09 December 2010