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Англійська Кандзюба.doc
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1. Read and translate the following words and word-combinations:

1. to resolve conflicts - владнати конфлікти

2. to handle differences - врегулювати розбіжності

3. to come to an agreement - прийти до згоди

4. a bargain - угода; to bargain - торгуватися

5. achievable - той, що може бути досягнутий

6. reasonable - прийнятний

7. to express thoughts verbally - виражати думки з допомогою слів

8. listening skills - уміння слухати

9. integrity - чесність

10. to persuade somebody - переконувати когось

11. patience - терпіння

12. decisiveness - рішучість

II. While-reading stage:

2. Read and translate the text.

AT THE NEGOTIATING TABLE

Negotiation is an essential part of the every-day business life. It is the process for resolving conflict between two or more parties to achieve an acceptable compromise. Negotiations take place to handle differences or conflicts of:

• Interests (wages, hours, work conditions, prices).

• Rights (different interpretations of an agreement).

The aim of a negotiation is to come to an agreement that is acceptable to both sides. There are four main stages of, negotiations:

1. preparing objectives, information, strategy

2. discussing (argue)

3. propose and bargain

4. close and agree.

The objectives are classified as follows:

Like - ideal

Intend - achievable

Must - real.

80 % of the negotiating time is spent arguing. There are two kinds of arguing:

• reasonable and constructive - debates, discussions;

• unreasonable and destructive - emotional quarrels.

A negotiator should be constructive in arguments and try to get information by ask­ing open questions. It is important to state only ideals at first.

Another very important point of negotiations is proposing and bargaining. Proposals should be realistic.

The final step is closing and agreeing. The aim of closing is to get the opposition to stop bargaining and to make an agreement. The final thing to do is to write down the agreement and agree what is written down.

To be an effective negotiator one should have such characteristics as:

• preparation and planning skills;

• knowledge of the subject matter being negotiated;

• ability to think dearly under pressure;

• ability to express thoughts verbally;

• listening skills;

• judgement and general intelligence;

• integrity;

• ability to persuade others;

• patience;

• decisiveness.

In order to be a success at the negotiating table, one should have negotiation skills as well as a theoretical knowledge. But without a practical experience it is hard to negoti­ate effectively.

III. Post-reading stage:

3. Give the Ukrainian equivalents to the following words and word-combinations:

I An essential part Preparing objectives To get information

Resolving conflict Arguing To ask open

questions

An acceptable compromise Propose and bargain To state ideals

To handle differences Negotiating time The final step

Work conditions Debates To make an

agreement

To be acceptable Emotional quarrels An effective

negotiation