108 How to Master the IELTS

Section 2

Questions 335 to 340

Read the text below and answer Questions 335 to 340.

NEWVIEW HOTEL

TERMS AND CONDITIONS

Bookings

Guests may book via the website or on arrival. Rooms are subject to availability and the management reserves the right to refuse a booking if your accommodation is no longer available for reasons beyond our control.

Charges

The prices displayed on the website are the total for your requested stay and are inclusive of breakfast (served from 08.15 to 09.30). Extras such as evening meals and drinks are additional.

Payment

A non-refundable deposit equal to 100% of the cost of the first night’s booking is required with any reservation. The balance of the booking is paid on departure. Bookings made on a special discounted rate require full prepayment for the entire booking at the time of the booking, and are non-refundable and non-transferable. Payment can be made by credit or debit card. All payments made by credit card will attract a 2% surcharge.

Cancellations

If a booking is cancelled with at least 48 hours’ warning there will not be a charge other than the deposit. Bookings that are cancelled with less than 48 hours’ warning, or by way of a ‘no-show’, will incur the cost of the entire reservation. We recommend that you take out a holiday cancellation insurance policy that covers cancellations through accidents and illness.

Arrival and departure

Guests may check in at any time from 15.00 hrs on the day of arrival. An early check-in is available from 11.00 hrs for an extra charge of £5. All guests are requested to vacate their rooms by 11.00 hrs on the day of departure. A late check out is available up to 14.00 hrs for an extra charge of £10.

Breakages/losses

We do not normally charge for minor breakages but may do so where the damages or breakages are significant. The agent responsible for the booking will be debited with the costs.

A fee of £10 will be charged to the room holder for keys that are lost or not returned.

Parking

There is plenty of free parking at the rear of the hotel. The management does not accept liability for loss or damage to vehicles unless caused by ourselves.

Questions 335 to 340

Answer the questions below.

Choose NO MORE THAN THREE WORDS AND/OR A NUMBER from the text for each answer.

335How can guests make a reservation before they arrive?

336Which meal incurs no extra charge?

337How much of the first night’s booking is paid in advance?

338What cost is incurred for a cancellation made before the booking date?

339What is the latest time that a guest can vacate their room on departure?

340Who pays for replacement keys?

110 How to Master the IELTS

Questions 341 to 347

Read the text below and answer Questions 341 to 347.

A Proper Brew

EIGHT STEPS TO A PERFECT CUP OF TEA

1Empty the old water out of the kettle and fill it up with fresh water from the cold water tap. In some hard-water areas it may be necessary to use filtered water. Do not fill the kettle with more water than you need because this wastes energy. Switch the kettle on to boil.

2Meanwhile get out the following items: teapot; tea cosy if you have one; teapot stand; milk; white sugar or sweeteners; and the required number of mugs or cups.

3When the kettle is hot, but not yet boiling, add some water to the teapot to preheat it, and then pour this water away. Do not wait until the kettle is boiling before preheating the teapot because the water will need to be boiled again and this wastes energy. A cold teapot absorbs some of the heat needed for the brewing process.

4Place the tea bags in the warmed teapot. One tea bag per person will make a strong brew. Two tea bags, properly infused, are sufficient to make three cups of tea with the correct amount of water in the teapot.

5When the water comes to the boil, pour it onto the tea bags and give the brew a quick stir. Place the lid on the pot and put on the tea cosy to keep the brew warm. A teapot stand will protect the work surface from the heat of the pot.

6Allow the tea to infuse for between three and five minutes to achieve the desired strength, according to taste. If you prefer black tea, then two minutes might be sufficient, whereas a herbal or fruit tea might need at least six minutes.

7Pour a small amount of milk into the empty cups or mugs, and add the desired amount of sugar if required. Alternatively you can wait until the tea has been poured out before adding the milk and sugar, if you prefer.

8Remove the tea cosy and pour the tea into the cups. Biscuits are an optional extra. Digestives and Rich-tea biscuits are ideal for dunking.

Questions 341 to 347

Complete the sentences below.

Choose NO MORE THAN TWO WORDS from the text for each answer.