- •Для студентів галузей знань 0305 „Економіка та підприємництво”, 1401 „Сфера обслуговування”, 0306 „Менеджмент і адміністрування”, 0304 „Право”
- •Unit I looking for a job
- •Some Tips How to Write a cv
- •Curriculum vitae
- •Communicative practice
- •Talking About Your Job
- •Looking for a Bookkeeper
- •Extreme Sports
- •Interested?
- •Check-up
- •I. Choose the most suitable variant:
- •II. Match the definition with its explanation.
- •III. Define whether the statements are True or False.
- •Unit II business ethics
- •Text a. Ethical standards
- •Text b. The Best Known Brand
- •Communicative practice
- •Writing practice
- •Check-up
- •Unit 4 letter writing
- •Structure of a Letter
- •377 King James Street
- •Business Letter Writing
- •Letter Writing Tips
- •Business letter model
- •Letter samples
- •4.2. Invitation (informal)
- •5.1. Thank you "bread and butter letter"
- •Business lettrs
- •6.1 Complaint letter from a business customer to a telephone company
- •6.2 Complaint letter from business to business.
- •6.3 Sample Business Letter
- •Task IX. Complete the letter, providing the necessary information.
- •Check up
- •Useful expressions
- •Unit V business trip Part I. Travelling.
- •Business Travelling
- •British Airways. Check-in Information for Passengers
- •Communicative practice
- •Dialogue 1.
- •Dialogue 2.
- •Check-up
- •I. Match the words and definitions:
- •Part II. At the Customs
- •Customs
- •Schengen rules for eu citizens
- •Communicative practice
- •At the Customs
- •Check-up
- •Summary of basic custom rules
- •The Hotel Litwor
- •Communicative practice
- •Check-up
- •I. Complete the dialogue with the phrases in the box:
- •II. Complete the form of David Crawley’s booking (Use Task 7):
- •Part IV. At the Restaurant Task . Read and learn phrases below.
- •Task . Read the text and answer questions after it: At the Restaurant
- •Thai Food
- •Communicative practice
- •Check-up
- •I. Match the words with their definitions.
- •Literature
Unit II business ethics
Task I. Think over the following questions, give your answers then read the text and decide whether you were right:
a. Can you explain the word “ethics”?
b. What does it mean: “I am socially responsible and behave ethically”?
d. What does the phrase “ethical investment” mean?
c. Why are investors concerned about where their money is invested?
Text a. Ethical standards
Ethics are moral beliefs about what is right and wrong, and the study of this. Some actions are not criminal, bur they are morally wrong: unethical. Areas where choices have to be made about right and wrong behavior are ethical issues. Some organizations have a code of ethics or code of conduct where they say what their managers' and employees' behavior should be, to try to prevent them behaving unethically.
People want companies to be socially responsible and behave ethically. They don't run plants directly, for example, they buy trainers from plants in Asia. They often visit the plants to check that they don't exploit workers by underpaying them or making them work long hours: sweatshop labor. In management in the US, they have an affirmative action program, to avoid racial or sex discrimination. Every year, they ask an independent expert to do a "social performance audit' to see how they are doing in these areas. They always publish it, even if they don't like everything in it!
Sven Nygren is CEO of the Scandinavian investment Bank said:
'Investors are more and more concerned about where their money is invested. We take ethical investment very seriously. We don't invest, for example, in arms companies or tobacco firms. Environmental or green issues are also very important. Recently we were involved in a project to build a large dam in the Asian country of Paradiso. We discovered that large numbers of farming people would be forced to leave the area flooded by the dam, and that the dam would also be environmentally damaging, reducing water supplies to neighbouring countries. It was green activists from the environmental organization Green Awareness who told us this. We withdrew from the project and tried to persuade other organizations not to invest in it. We didn't want to damage our reputation for ethical investment.'
Notes: Chief Executive Officer (CEO) – головний менеджер / адміністратор
Task II. Match these terms (1-3) with their definitions (a-c):
code (n) a) hard work, toil, task; manual work
ethics (n) b) a complete written formulation of a body of law
labour (n) c) scientific study of morals, system of morality
Task III. Complete these sentences with appropriate words (Task I). Translate them into Ukrainian:
1. Retailers say packaging that imitates the style and image of market leaders is wrong and has nothing to do with ………………..
2. A company is behaving……………..if it pollutes the environment.
3. We didn't want ... ... our reputation for ethical investment.
4. The television industry should adopt a ……………….. on violence in its programmes.
5. '……………behaviour is good for business,' says the vice president for ethics and business conduct. 'You get the right kind of employees, and it's a great draw for customers.'
Task IV. Discuss the following questions:
Do you know any companies that are famous for their ethical behaviour?
Do you choose to buy from them because of this?
What environmental movements are there in your country?
What environmental projects are they involved in?
Task V. Complete this table, using information about wrongdoing and corruption. The first row, as an example, has been done for you. You may wish to refer to a dictionary.
Noun: |
Noun: the doer |
Verb: what the person does (He/She) |
Noun: thing made or done in the wrongdoing |
Related adjective |
counterfeiting |
counterfeiter |
counterfeits |
a counterfeit |
counterfeit |
|
embezzler |
|
|
|
|
faker |
fakes |
a |
|
|
|
|
a forgery |
|
fraud |
fraudster |
defrauds |
a |
|
|
money launderer |
|
- |
- |
|
|
racketeers |
- |
- |
Which act of wrongdoing do you think is the most serious? Which do you think is the least serious? Is financial wrongdoing a “victimless crime”?
Task VI. Read the text and find answers to the questions:
a. ”Negative publicity”. Explain the meaning of this word combination.
b. Why did Gerber management decide to handle negative publicity?
c. How could Gerber avoid much of the negative publicity?
d. What company provides an excellent example in how to deal with a product tampering crisis?