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I. Match the words with their definitions.

1. chambermaid

a) agreement by contract to pay money esp. in case of a misfortune (such as illness, death or accident)

2. concierge

b) a female servant employed to clean and tidy bedrooms, esp. in a hotel.

3. destination

c) a person who serves food at the tables in a restaurant.

4. porter

d) someone in a hotel whose job is to help guests with problems, give them advice about local places to go etc.

5. waiter

e) place where clothes are washed and ironed

6. insurance

f) a person employed to carry traveller’s bags.

7. accommodation

g) a place to live; room, flat, house, hotel room.

8. laundry

h) the office, desk, or department that receives visitors to a hotel or organization

9. reception

i) attention to buyers in a shop or to guests in a hotel, restaurant

10.hospitality

g) a place which is set for the end of a journey or to which something is sent.

11. facilities

k) buildings services, equipment, etc, that are provided for a particular purpose

12. cuisine

l) a stamp or mark put in your passport by official of a foreign country that gives you permission to enter their country

13. customs

m) an official document that identifies you as a citizen of a particular country

14. visa

n) a style of cooking: the food served in a restaurant (usually an expensive one)

15. passport

o) the government department that collects taxes on goods bought and sold and on goods brought into the country

Literature

1. Dubicka I., O’Keeffe M. English for International Tourism. Pre-Intermediate (Students’ book). – Longman, 2007. – 143 p.

2. Dubicka I., O’Keeffe M. English for International Tourism. Pre-Intermediate (Workbook). – Longman, 2007. – 80 p.

3. Wood N. Tourism and Catering (workshop). – Oxford University Press, 2009. – 40 p.

4. Walker R., Harding K. Tourism 2. - Oxford University Press, 2009. – 143 p.

5. Alison Pohl. Test Your Professional English (Hotel and Catering). – Penguin, 2004. – 105 p.

6. Duckworth M. Oxford Business English. Grammar and Practice. – Oxford University Press. – 2002. – 224 p.

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