Philips is a major multinational company which has almost 30,000 trademarks registered worldwide.

13. Which departments in the box are responsible for the activities below?

Production PR Purchasing HR Accounts R&D Quality Control Sales & Marketing Legal

1. Paying invoices and setting budgets _________________________

2. Recruiting staff ___________________________

3. Testing new products _____________________

4. Checking the standard of finished products _________________________

5. Increasing the number of clients _______________________

6. Running the factory ___________________________

Reading

1. Look at the photos. Which departments of a company do they represent?

2. Someone is giving a visitor a tour of a company. Read about the nine departments and match the pictures with four of the paragraphs. Then complete the text with the names of departments.

OK, let’s start here, in _________________, or ______. This department is responsible for thinking of ideas for new products and finding ways to improve our existing products …

This department looks after our computer equipment. They deal with any problems. This is ______________________, or _______...

_________________ buys all the things we need to make our products. They talk to our suppliers and try to get the best price ...

This is the main factory area, the ____________________. Here we make our products. It's the biggest part of the company...

Here in the ______________________, they check how much the company is making and decide how much to spend. They also pay employees' salaries ...

This department looks after the people who work here. ___________________ is responsible for recruiting new employees, organizing training and helping with any problems ...

______________________ is very important. The marketing people think up the ideas for selling our products. The sales people go out and sell our products to our customers ...

_________________________ processes orders from customers. It organizes transportation, checks that customers have received their orders and deals with complaints ...

Finally, ____________________ is responsible for transporting our products. They receive orders from customer services, and plan how and when to transport the products so the customers receive them at the right time...

3. If you work draw an organigram of your organization.

If you don’t work draw an organigram of a famous company. Use the Internet.

Listening

1. Listen to seven people talking about their work and decide which department each one works for.

2. You are going to hear a presentation about the company structure of PMP, a company which manufactures security doors and gates. Listen and complete the organization chart below.

3. Listen to the presentation again and match 1-5 to a-e to form sentences.

Laura is responsible Dr Karl Cooper is in charge There are seven people Sales & Marketing are part The Main Board is responsible to

the shareholders. of the Commercial Division. of Production. for the Commercial Division. on the Main Board.

4. Complete the sentences using a preposition: into, for, of, to, for, in.

• Dr Karl Cooper is in charge … the Production Department.

• 395 people work … PMP.

• The Commercial Division is responsible … advertising and promotion.

• The market is divided … three regions.

• The head of the Accounts Department reports … Jane Figgis.

• Mike Saunders works … the HR Department.

4. Below is part of the structure of a company. It is a medium-sized subsidiary of a UK parent company.

Members of the Group Internal Audit team is visiting your firm. You will hear a series of questions, and you must help the auditors by answering their questions.

Example You hear: I have a question about the company’s sales budget.

You reply: You’ll have to see the sales people about that.