- •If you play your cards right … starting up
- •Business is to make profit for the company’s shareholders.
- •What is your own philosophy of business?
- •Listening
- •What do you think of Body Shop’s business philosophy?
- •Vocabulary
- •Match the words with their meanings
- •Complete the sentences with the words from a. Change the form of a word if required.
- •Reading Developing a Mission Statement
- •The Business Vision and Company Mission Statement
- •Core values
- •Core Purpose
- •Visionary Goals
- •Case study Background
- •Those who go beneath the surface do so at their peril.
- •Starting up
- •Vocabulary
- •Hierarchy
- •Board of Directors
- •Responsibilities/functions
- •Managers and executives: uk
- •Managers and executives: us
- •Philips is a major multinational company which has almost 30,000 trademarks registered worldwide.
- •Reading
- •Look at the photos. Which departments of a company do they represent?
- •Listening
- •Translate from Russian into English
- •Case study Background
- •Unit 3 Organization Forms and Company Presentation
- •Angry scenes as members reject
- •Partnership
- •Unit 4 Key Management Skills
- •Vocabulary
- •For managers, the three key skill types are technical, human and conceptual. Match them to their definitions and examples.
- •Listening
- •Reading
- •Management Skills
- •Supplementary discussion: women in management
- •The Roddick Phenomenon
- •The New Achievers
- •Case study Background
- •Everything that can be said can be said clearly.
- •Starting up
- •What other factors are important for communication? Discuss these questions.
- •I can stay cool when I am in the middle of a conflict.
- •Vocabulary
- •Which of the words above have the following meanings?
- •Reading
- •Hard Sell around the Photocopier
- •Grammar
- •Case study
- •The only place where success comes before work is in the dictionary.
- •Vidal Sassoon, hairstylist
- •Starting up
- •At the Forefront of Innovation
- •Vocabulary
- •New Coke for Old
- •Ford Edsel: Remember My Name
- •Keeping Your Confidence Up
- •1. A four-year contract
- •2. Maximum advertising at the football ground
Unit 4 Key Management Skills
Management is tasks. Management is discipline.
But management is also people.
Peter Drucker, Austrian-American management guru
STARTING UP
Which of these statements do you agree with? Explain your reasons.
A manager should:
know when your birthday is.
know where you are and what you're doing at all times during working hours.
not criticize or praise.
not interfere in disagreements between members of staff.
not ask people to do things they're not prepared to do themselves.
be available at all times to give staff advice and support.
use polite language at all times.
work longer hours than their staff.
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USEFUL TIPS A skill is the ability to engage in a set of behaviours that are functionally related to one another and that lead to a desired performance level in a given area. |
What is management?
What are the major functions of a manager?
What does a manager need to fulfil these functions?
|
Discuss with your partner the following characteristics of what makes a good manager. Rank them in order of importance:
ability to get on well with colleagues
technical knowledge
experience of management in different industrial sectors
ability to make people laugh
willingness to work up to 60 hours a week
confidence in making decisions
concern for well-being of every employee from the top to the bottom of an organization
ability to understand details of company activity
ability to plan and understand corporate objectives
knowledge of the world
highly educated and cultured individual with wide range of personal interests
commitment to making money
stable health and psychological make-up
supportive family
ability to motivate
ability to delegate
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Can you prove that besides management skills a manager needs a knowledge base?
What does a knowledge base include? |
USEFUL TIPS A knowledge base is information about an industry and its technology, company policies and practices, company goals, company culture, the personalities of key organization members, important suppliers and customers. |