- •Chapter IV correspondence
- •Letters Hints of Business Correspondence
- •General Rules of Business Correspondence
- •Patterns Dialogue
- •Discussion
- •Styles of letters
- •The layout and parts of a business letter
- •The date
- •The inside address
- •The opening salutation
- •The subject heading
- •The opening paragraph
- •The body of the letter
- •The closing paragraph
- •Useful Phrases
- •Informal (used between people who know each other and to add a friendly touch to a business letter)
- •6. Personal Business Letters
- •Patterns
- •Useful Phrases
- •Useful Phrases
- •Useful Phrases
- •Useful Phrases
- •I) Enquiry Letters
- •Useful Phrases
- •Useful Phrases
- •Telexes, telegrams, telefaxes telexes
- •Specimen telexes
- •Specimen cables
- •Telefaxes
- •Specimen telefaxes
6. Personal Business Letters
Business letters are written not only by the business employees. They are also written by others to conduct personal business.
Normally, if you know the person that you are writing to and have met him/her socially, you will want to make your letter less formal and more friendly.
Patterns
Here are some specimen of business letters:
a) Request Letters
The Brush Group Plc
Duke’s Court
Duke Street
St. James’s
LONDON S.W.I.
England
Dear Sir,
We are interested in the equipment produced by your company and advertised in the latest issue of «Industry».
Please send us your latest catalogues and price lists of this equipment. We would be much obliged if we could have them by return.
We are looking forward to hearing from you soon.
Yours faithfully,
for V/O Prommashexport
(N.Petrov)
Director
b) Information Letters (notifications, letters of advice, etc.)
Notification letter
2nd Jun, 1990
CONTRACT # 57/187
Dear Sir,
We would like to notify you that our inspector Mr Pavlov will arrive in London on 17th June this Year, Aeroflot flight # 367.
We look forward to having the results of his inspection as soon as possible.
Yours faithfully,
V/O PROMMASHEXPORT
Letter of Advice = Advice Note
16th July, 1990
Dear Sir,
Your order # 1355
We are writing you to inform you that we have shipped the first grinding machine against the above Order by. Vinnitsa this morning.
Acknowledgement of receipt in good order and condition will be appreciated.
Yours faithfully,
Information Letter
13th Aug, 1990
Dear Mr Brown,
I would like to tell you that a delegation from our company of three people will arrive in London in the second half of this month.
I would be grateful if you could arrange their visit to some of your factories to see the equipment we spoke about in operation.
I thank in advance for your help and cooperation.
Your sincerely,
c) Invitation Letters
There are several ways of extending an invitation to a social gathering:
The formal way, by means of a written invitation in the third person, often on printed cards in whose blank spaces the name and the details of the gathering are inserted.
Less formal way, by an ordinary friendly letter.
The least formal way when an invitation is given in conversation or over the telephone.
The invitation should be sent about two or three weeks before the event.
The form of the reply is determined by the form of the invitation. RSVP (Respondez s’il vous plaît = Please send your reply) is usually written on the right-hand side. But even if it is not written, courtesy dictates that a reply should be sent.
The Invitation Card (the formal way)
The Chairman and Directors
of THE BRUSH GROUP PLC
request the pleasure of your company at a reception to be held at the Reception Hall, ……………at 7 p.m. on Friday, 24th April, 1990.
Evening Dress RSVP
to the Secretary
Acceptance of the Invitation
The answers to formal invitations are written in the third person, without the opening salutation, the complimentary closing or signature:
Mr Ivan Pavlov thanks the Chairman and Directors of the Brush Group Plc for their kind invitation to a Reception to be held at the Reception Hall, ……. at 7 p.m. on Friday, 24th April, 1990, which he has much pleasure in accepting.
Refusing the Invitation
Mr Ivan Pavlov thanks the Chairman and Directors of the Brush Group Plc for their kind invitation to a Reception to be held at the Reception Hall, ……. at 7 p.m. on Friday, 24th April, 1990, but regrets that he is unable to accept owing to a previous engagement on that evening.
An Invitation Letter (less formal)
7th Aug, 1990
Dear Mr I. Pavlov,
It would give us great pleasure if you and your wife could join us for dinner on Saturday, the 23rd August, at seven o’clock.
Yours sincerely,
Anthony Brown
Accepting the Invitation
10th Aug, 1990
Dear Mr Anthony Brown,
Thank you very much for your invitation to dinner on Saturday, the 23rd August. Both my wife and I will be delighted to come (or We are pleased to accept).
Yours sincerely,
I. Pavlov
Refusing the Invitation
10th Aug, 1990
Dear Mr Anthony Brown,
Thank you very much for your invitation to dinner on Saturday, the 23rd August, but I very much regret that we are unable to accept your invitation owing to a previous engagement.
Yours sincerely,
I. Pavlov