Episode six а Call to saint-Petersburg

Tuesday 9:00 АМ. А typical busy morning at Dynateam Inno­vations. John Boden is calling Dmitry Volkov in Saint-Petersburg. Before calling he has checked what time it is in Saint-Petersburg. Не knows that it's 5:00 РМ local time and he hopes to catch Dmitry in his office.

John Boden: Hello, this is John Boden calling from America.

Is Dmitry Volkov available, please?

Secretary: Hello, Mr. Woden.

John Boden: Му name is Boden. John Boden. Г11 spell it for you B-o-d-e-n.

Secretary: ['т sorry, Mr. Boden. Putting you through.

Din itry: Hello, John. How are you?

John Boden: Hi, Dmitry. I'm fine. And you? How's Saint-Petersburg?

Dnгttry: Everything is ОК. When are you planning to come?

John Boden: [ hope to be in saint-Petersburg by the end of the month. When 1 know for sure, I'11 ring you up.

Dmitry: That's fine. I'll be on а business trip to Murmansk until September 15. When you know the date of your departure, you can reach те at ту cell number, or you сап leave а message for те. Nina, our secretary is а very reliable person. She'll contact те immediately. Listen, John. How long до you intend to stay?

John Boden: I'11 probably spend three or five days in Saint­Petersburg. I'm also thinking of visiting Moscow after it.

Drnitry: Better make it five days. If you are in saint-Petersburg on October 1, we'll go to the official opening of "INTERSPORT 20-" at LenExpo.

John Boden: Is that interesting?

Dmitry: Yes, it's а good opportunity to evaluate the market.

John Boden: 1'11 try to make it. See you in Saint-Petersburg.

Dmitry: See you. Good-bye, John. John Boden: Bye, Dmitry.

Later on in the afternoon John Boden called Terrence O'Connor, the sales Manager of Dynateam Innovations.

John Boden: Hello, Liz.

О'Connor's Hello, Mr. Boden. Mr. O'Connor is still at lunch.

secretary: Do you want him to ring you back?

John Boden: Do not bother. 1'11 call him later myself.

John Bode,,: Hi, Liz. John Boden speaking. 1s Terrance in his

office?

Liz: Yes, he is. Т'11 put you through.

* **

О'Connor: Hello, John.

John Boden: Hello, Terrence. 1 called saint-Petersburg in the morning. Dmitry Volkov, the guy from Eurosport 1 had met at the seminar т Denver told те that there would be а large exhibition there in October. 1 think it might be interesting to visit it.

0'Connor: I believe you were planning to go to Atlanta on September 28.

John Boden: Yes, ^-I was. But I think Lucas and Kerr can fly there. I don't think the negotiations will be difficult.

O'Gonnor: You know better. If you feel you have to go to Russia, go there.

John Boden: You know, Terrence. 1 never expected it would be so easy to get through to Russia. And the connection was good. Dmitry's secretary answer­ed the phone. She speaks English quite well.

BUSINESS VOCABULARY

Answer the phone v. Отвечать на телефонный звонок

Business trip деловая поездка, командировка

Call/ring up v. Позвонить по телефону

Cell number Сотовый номер

Contact v. Связаться

Departure Отправление

Evaluate а market v. Оценивать рынок

Exhibition Выставка

Local time Местное время

Official opening Официальное открытие

Spel1 v. Произнести по буквам

А Ca1l to Saint-Pete,sбurg. Review

Are these statements true or false? Put +(true) or -(false) in the box.

• 1. Dmitry Volkov called John Boden from Saint-Petersburg.

• 2. When John Boden phoned, Dmitry Volkov was not available.

• 3. John Boden had to spell his name three times, because the secretary could not catch it.

• 4. John Boden was on а business trip to Murmansk in July.

• 5. As Dmitry Volokov won't be in saint-Petersburg in September, John Boden won't be able to reach him before he comes to Saint-Petersburg.

• 6. John Boden was thinking of visiting Novgorod before leaving Russia.

• 7. Dmitry Volkov invited John Boden to the official opening of "INTERSPORT 20-" at LenExpo.

• 8. Dmitry was convinced that INTERSPORT Exhibition was а very good opportunity to evaluate the Russian market.

9. Terrence O'Connor, the Sales Manager of Dynateam innovations, was at lunch when John Boden rang him up.

10. Negotiations in Atlanta were supposed to be easy.

• 11. John Boden did not expect that it would be so easy to get through to Russia.

• 12. John Boden had to dial Dmitry's number three times, because the connection was not good.

Your own business

Does your company employ an English-speaking secretary? What language до you use when you have business negotiations with foreign partners?

Do you prefer to call your business partners or to send them faxes?

How до you react when а business partners calls you at 5:45 РМ on Friday?

Do you use voice mail in your office?

• Recollect your first telephone talk with а business partner in English. Was is difficult?