1.5 Language practice

1

Chain of command

A

An independent objective assurance and consulting activity designed to add value and improve an organization's operations.

2

Communication

B

A list that a person might use for general tasks, or functions, and responsibilities of a position.

3

Controlling

C

A function within an organization charged with the overall responsibility for implementing strategies and policies relating to the management of individuals.

4

Delegation

D

Any organized effort to gather information about markets or customers.

5

Department

E

A system whereby authority passes down from the top through a series of executive positions or military ranks in which each is accountable to the one directly superior.

6

Directing

F

Internal and external factors that stimulate desire and energy in people to be continually interested in and committed to a job, role, or subject, and to exert persistent effort in attaining a goal.

7

Hierarchy

G

The act of rearranging elements following one or more rules.

8

Human resources

H

Sharing or transfer of authority and the associated responsibility from an employer or superior to an employee or subordinate.

9

Line department

I

A basic management function of comparing actual performance against standards, and taking corrective action, if required.

10

Span of control

J

The organization and coordination of the activities of an enterprise in accordance with certain policies and in achievement of defined objectives.

11

Internal audit

K

Specialized functional area within an organization or a division.

12

Motivation

L

The number of subordinates a supervisor has.

13

Management

M

A social group which distributes tasks for a collective goal.

14

Organising

N

An arrangement of items (objects, names, values, categories, etc.) in which the items are represented as being "above," "below," or "at the same level as" one another.

15

Organization

O

The activity of conveying meaningful information.

16

Market research

P

A department in a company that actually produces the product or does the selling, rather than support departments like accounting or IT.

17

Job description

Q

A basic management function that includes building an effective work climate and creating opportunity for motivation, supervising, sheduling, and disciplining.