- •Министерство образования и науки Российской Федерации
- •Предисловие
- •1. Answer the questions.
- •2. Read the statements, define whether they are true or false, speak on them.
- •1. Look through the text and match the definitions given below with the words and phrases from the text.
- •2. Fill in the spaces in the following sentences with the appropriate word or phrase.
- •3. Translate the sentences from Russian into English.
- •Included in tourism statistics
- •2.The World Tourism Organization’s Classification of Tourism
- •1. Read the statements and say whether they are true or false.
- •2. Sum up the interview with Dr. Garcia.
- •Vocabulary focus
- •1. Some words are very similar in meaning, and it is important to know exactly when, where and how you can use them. Study the definitions and then complete the sentences.
- •2. Study the words in the box below. If you don’t know their meanings, look them up in the dictionary. Match the people in the box to these sentences.
- •1. Complete the passage below by putting the words in brackets into either the Past Simple or Present Perfect Tense. The Spanish Tourist Industry
- •2. Give Russian equivalents to the following English words and phrases.
- •3. Say what you have learned from the text about the development of the Spanish tourist industry.
- •4. Complete the text using the correct forms of the verbs in brackets.
- •5. Explain the meanings of the following words.
- •6. Answer the questions.
- •1. Find the words in the text with the following meanings:
- •2. Prepare to speak about tourism development in Russia. Find information and make Russia fact file.
- •3. Discuss the trends in tourism in Russia along the following lines:
- •Tourism and Transportation
- •1. Answer the questions.
- •1. Why is transportation vital aspect of the total tourist industry?
- •2. Sum up what you’ve learned from the text about:
- •3. Read the statements, define whether they are true or false, speak on them.
- •1. Look through the text and match the definitions given below with the words and phrases from the text.
- •2. Insert prepositions.
- •3. Fill in the spaces in the following sentences with the appropriate word or phrase.
- •4. Translate the sentences from Russian into English.
- •2. Think and answer:
- •Air Travel
- •2. In the interview you heard about the stages in planning a flight programme. Complete the chart using information from the interview.
- •3. Sum up the information you've learned from the interview.
- •Vocabulary focus
- •1. At the airport
- •2. Talking about procedures
- •2. Now use the paragraphs you have written above to complete the text of the “welcome aboard” notice.
- •3. A tour operator is talking to a colleague about a disastrous cruise. Read what he says and rewrite the information using the passive in the appropriate tense.
- •1. Will or present simple? Read the sentence and put the verbs into the correct tense forms.
- •2. Will or going to? Fill in the blanks with will or the correct form of going to.
- •1. Answer the questions.
- •2. Sum up what you’ve learned from the text about:
- •3. Read the statements, define whether they are true or false, speak on them.
- •1. Look through the text and match the definitions given below with the words and phrases from the text.
- •2. Fill in the spaces in the following sentences with the appropriate word or phrase.
- •3. Insert prepositions.
- •2. Think and answer:
- •Hotel operation
- •Vocabulary practice
- •1. The following words and phrases on the left are taken from the text. Match them with the correct meaning on the right according to how they are used in the passage.
- •Vocabulary practice
- •2. Word building. The word in capitals at the end of each sentence can be used to form a word that fits suitably in the blank space.
- •3. Checking out. Fill in the spaces in the following sentences with the appropriate word or phrase. Use each verb once only and remember to put it into the correct form.
- •1. Read the extract from the study concerning the construction of a new hotel in London. Note the way in which the underlined words are used.
- •2. Which conjunction would you use to link these pairs of sentences? Choose from the ones in the brackets.
- •4. Complete the passage about a theme park near London using suitable conjunctions.
- •Vocabulary practice
- •1. Answer the questions.
- •2. Sum up what you’ve learned from the text about:
- •3. Read the statements, define whether they are true or false, speak on them.
- •1. Look through the text and match the definitions given below with the words and phrases from the text.
- •2. Insert prepositions.
- •3. Complete the sentences using the words given below in a proper form.
- •4. Translate the sentences from Russian into English.
- •1. Answer the questions:
- •2. Sum up the interview with Signor Pacini.
- •2. A passenger at an airport is being asked about his hotel arrangements. Rephrase the interviewer’s questions beginning with the polite phrases in brackets. The first one has been done for you.
- •Overseas markets
- •1. Using the information from the text discuss development of tourism in Russia along the following lines:
- •2. Speak about prospects for tourism development in Russia.
- •3. Find the statistics for tourist travel in the current year and discuss it with your group mates. Use the questions below.
- •1. Answer the questions
- •2. Sum up what you’ve learned from the text about:
- •3. Read the statements, define whether they are true or false, speak on them.
- •1. Look through the text and match the definitions given below with the words and phrases from the text.
- •2. Insert prepositions.
- •3. Fill in the spaces in the following sentences with the appropriate word or phrase. Translate the sentences into Russian.
- •1. Before you read, what order do you think these five stages would be in?
- •2. Now read the article to identify the correct order and provide the five missing sub-headings. How to sell your product
- •3. At which of the five stages might you hear someone say the following?
- •4. What would you say in these situations? Discuss in groups.
- •5. Now role-ply one of these situations.
- •1. Here are some advertisements for specialist holidays. Read them quickly and identify the type of holiday being advertised in each one.
- •2. Listen to these three conversations on the telephone. In each call the enquirer is asking for more details about one of the advertised holidays.
- •Vocabulary practice
- •1. Marketing. Choose the word which best completes each sentence.
- •1. Referring to the future.
- •2. Complete the sentences using the correct form of the verb.
- •1. Read an interview with George Webber who works for a large tour operator. He is talking about "familiarization trips".
- •2. Answer the questions:
- •3. Summarize the interview with George Webber. Discuss what questions you would put on a fam trip questionnaire to make sure that travel agency employees used their time well. Make a list.
- •1. Look at the slogans and extracts from advertisements connected with tourism (1-11). Match them with the destinations and services (a-k) listed below.
- •2. The advertising slogans are all from newspapers, magazines, and display posters. What other forms of tourist advertising and promotional activity can you think of? Make a list.
- •3. Here are some different ways of promoting a tourism product or service. What are the advantages and disadvantages of each? Are any of them particularly suitable for certain products and services?
- •4. Which type of promotional activity do you think would be best for the following? Give your reasons.
3. Sum up the information you've learned from the interview.
Vocabulary focus
1. At the airport
A travel agent is explaining what to do at the airport to a customer who has not traveled by plane before. Complete the sentences with one word from column A and one word from column B. The first one has been done for you.
A B conveyor desk departure card terminal class hand lounge check-in baggage economy building departure control excess luggage boarding belt passport gate |
Most taxi drivers know the airport well, so if you tell him where you are going, he’ll drop you off at the right (1) terminal building. When you get inside, go to the (2) ________ ________ and have your ticket and passport ready. As you’re traveling (3) ________ ________, the queues can be quite long, so make sure you get there in good time. You’ll be given your (4) ________ ________ with your seat number, and they’ll weigh your bags, which will then get taken away on a (5) ________ ________. You can carry one item of (6) ________ ________ with you onto the plane, but if your cases weigh more than 20 kgs, you’ll have to pay (7) ________ ________, which can be very expensive. Just before you go into the (8) _______ ________ , you’ll have to go through (9) ________ _______ for a final check, and then listen out for the announcement to tell you which (10) _______ _______ you need to go in order to board the plane.
2. Talking about procedures
A
A participant on a cabin crew training course has been asked to repeat the safety procedure for the passengers during the emergency landing at sea. Read the passage and choose the best word or phrase from options a-c. The first one has been done for you.
(1) First of all you have to make an announcement explaining that there will be an emergency landing, and (2) __________ afterwards you need to keep the passengers calm, because you want to avoid panic. (3) __________ as this, you make sure that they put out any cigarettes and get into the emergency landing position, with their heads down. (4) __________ before landing is for the members of the crew to get into the emergency landing position as well. (5) _________ the plane has landed, you open the emergency doors, let down the escape chute and set down a member of the cabin crew to inflate the life-raft. (6) _________ you begin to evacuate the passengers, making sure that they have removed high-heeled shoes and have put on their life-jackets (7) __________. You tell them to go down the chute and to inflate their life-jackets (8) __________, and to head for the life-raft. (9) _________ is to check that all the passengers have escaped and (10) _________ you leave the plane yourself.
1. a beforehand b first of all c previously
2. a immediately b previously c finally
3. a simultaneously b at the same time c while
4. a finally b the last stage c prior to this
5. a on b as soon as c soon
6. a previously b then c after
7. a immediately afterwards b simultaneously c beforehand
8. a while b the last stage c immediately afterwards
10. finally b prior to this c beforehand
B Write short paragraph explaining what the cabin crew need to do between the time the passengers arrive on a plane and the time the first drinks are served. Use some of the linking words above and the following notes.
a greet passengers
b show passengers to seats
c check numbers
d make safety announcement
e check seat-belts are fastened, seats are upright, and luggage in overhead lockers
f check that emergency exits are clear
g take seats for take-off
h make in-flight announcement
I serve drinks
Grammar practice
Passive tense review
1. You have been asked to write the “welcome aboard” notice for passengers at the beginning of a cruise on the “Ramada Diamond”. Complete the paragraphs below using the notes and the appropriate tense and voice.
Example: ship/completely modernize – The ship has been completely modernized.
A.
the restaurants/extensively redecorate
fitness centre/open/Deck C
we/also/build/new pool/upper deck
B.
breakfast /serve daily/from 7-11
the main restaurants/open/at midday/close/12.30 a.m.
we/offer/24-hour room service
please note/small charge/make/for this
C.
you/have/the chance/go ashore/shopping or sightseeing
passengers/take/to the port/by speedboat
you/collect 6.30 p.m.
D.
one of the passengers/get/hold up/during a shore visit
as a result/he/leave behind
we/have to/ set sail/without him
fortunately/he/pick up/next port of call