- •Череповецкий государственный университет
- •Кафедра экономики
- •Современный бизнес
- •Contents
- •Введение
- •Unit 1. The effects of demand and supply on business
- •1.1. Markets
- •Test Questions
- •Case study ‘Understanding the Market’
- •1.2. The Operation of Markets
- •If social costs exceed social benefits, the decision to produce a good or service makes society worse off even if the producers make a profit.
- •If social costs are less than social benefits, the decision to produce a good or service will make society better off. Test Questions
- •Case study ‘Record Industry’
- •1.3. The Effects of Government Policy on Markets
- •Indirect taxes
- •Test Questions
- •Unit 2. The competitiveness of a firm
- •2.1. The Performance of an Industry
- •International Trade
- •International comparisons
- •2.2. Government Action to Improve Competitiveness
- •2.3. Government Action and International Trade
- •2.4. Business Competitive Strategies
- •Test questions
- •Case Study
- •Unit 3. Business Organisations
- •3.1. Types of Business Organization
- •3.2. Organizational Structures
- •3.3. Factors Influencing the Organisational Structure
- •Internal factors
- •Test Questions
- •Case Study ‘Business Organisation & Structure’
- •Unit 4. Administrative systems
- •4.1. The Purpose of Administrative System
- •4.2. Administration Functions in Business
- •4.3. Evaluating Administrative Systems
- •4.4. Information Technology in Administration
- •Test Questions
- •Case Study ‘Satellite Supplies’
- •Unit 5. Communications Systems
- •5.1. Why Do Businesses Need Communications System?
- •5.2. The Objectives of Communication
- •5.3. Verbal Communication
- •Internal communications
- •5.5. Evaluating Communication Systems in Business
- •Test Questions
- •Case Study ‘Can You Communicate?’
- •Unit 6. Information Processing
- •6.1. The Purposes of Information Processing
- •6.2. Types of Information Processing Systems
- •Information Technology: positive and negative effects
- •6.3. Evaluating Information Processing Systems
- •Test Questions
- •Case Study “Information Technologies in Business”
- •Unit 7. The principles and functions of marketing
- •7.1. What is Marketing?
- •7.2. The Objectives of Marketing
- •7.3. Implementing the Marketing Mix
- •Test Questions
- •Unit 8. Market Research
- •8.1. What is Market Research?
- •8.2. Sources of Marketing Information
- •Information requirements
- •Internal sources
- •8.3. Primary Research
- •8.4. Market Changes
- •Information on sales
- •Test Questions
- •Case Study ‘Sun Rush’
- •4M Brits shrug off gloom in sun rush
- •Unit 9. Marketing Communications
- •9.1. Targeting an Audience
- •9.2. How to Reach a Target Audience
- •9.3. Product Performance
- •9.4. Guidelines and Controls on Marketing Communications
- •Test Questions
- •Case Study ‘Marketing Communication’
- •Unit 10. Customer Service and Sales Methods
- •10.1. ‘The Customer Is Always Right’
- •10.2. Placing the Product – Distribution
- •Indirect distribution via intermediaries
- •10.3. Closing the Sale
- •Test Questions
- •Case Study ‘Company Handbook’
- •Unit 11. Production
- •11.1. What is Production?
- •11.2. Just in Time Production and Total Quality Management
- •11.3. Improving the Productivity of Labour
- •11.4. Health and Safety at Work
- •11.5. Reducing Pollution from Production
- •In the working environment
- •In the natural environment
- •Test Questions
- •Case Study ‘Production and Productivity Consulting’
- •11.6. The Costs of Production
- •Identifying business costs
- •Indirect costs
- •Insurance
- •Variable costs
- •Test Questions
- •Case study ‘Waterhouse Waffles’
- •Unit 12. Pricing decisions and strategies
- •12.1. The Pricing Decision
- •12.2. Cost-Based Pricing
- •12.3. Market-Based Pricing
- •12.4. Competition-Based Pricing
- •12.5. Problems with Demand- and Competition-Based Pricing
- •Test Questions
- •Case Study ‘What Price Promotion?’
- •Unit 13. Monitoring business performance
- •13.1. Accounting for Business Control
- •13.2. Budgetary Control
- •Variance analysis
- •13.3. Ratio analysis
- •Test Questions
- •Case Study ‘Business Performance’
- •Unit 14. Preparing a business plan
- •14.1. What Is a Business Plan?
- •14.2. The Purposes of a Business Plan
- •14.3. Legal and Insurance Implications
- •Insurance
- •14.4. Business Resources
- •14.5. Potential Support for a Business Plan
- •Some review questions
- •Unit 15. Producing a Business Plan
- •15.1. Business Objectives and Timescales
- •15.2. The Marketing Plan
- •15.3. The Production Plan
- •15.4. The Financial Plan
- •15.5. Conclusion
- •Some Review Questions
- •Case Study ‘Business Plan’
12.2. Cost-Based Pricing
Cost-based pricing methods involve setting price with reference to costs. For this purpose, it is important for a business to understand how costs may change with the level of output and over time, especially if the business is considering expanding production.
The total cost of production is calculated as follows:
Total Cost (TC) = Fixed Cost (FC) + Variable Cost (VC)
The total cost of production is the cost of producing any given level of output. As output rises, total cost will increase because of variable costs.
What is a break-even analysis?
A business will often want to know how much they will have to produce and sell of a good or service at a chosen price before they make a profit. Classifying costs as fixed or variable allows managers to undertake this calculation, and to decide on appropriate selling prices for their products.
The break-even level of output is where total sales revenue is exactly equal to total costs. At this point, the firm makes neither a profit nor a loss. That is, the break-even point occurs where:
Total Revenue = Fixed Costs + Variable Costs = Total Costs
Break-even analysis seeks to predict the level of sales a business will need to achieve in order to break even, and to determine how changes in output, costs, and/or price will affect the break-even point and their possible profits.
Calculating break-even point
A firm can calculate its break-even point if it knows its costs and the price it can charge for each unit of output. Consider the following example.
Geoffs Knitwear Ltd has fixed costs each year of £200,000 and variable costs of £5 per jumper produced. The jumpers are sold for £30 each. The break-even level of output for Geoffs Knitwear can be calculated as follows:
Total Cost (TC) = Fixed Costs + Variable Costs
TC = 200,000 + (5 x Q)
and:
Total Revenue (TR) = Price x Quantity Sold
TR = 30 x Q
where Q is the quantity of jumpers produced and sold.
At break-even output, total cost equals total revenue. That is:
TC = TR
200,000 + (5 x Q) = 30 x Q
Thus, to solve the equation by finding Q:
200,000 = 25 x Q
Q = 200,000 / 25 = 8,000
That is, Geoff's Knitwear must produce and sell 8,000 jumpers at a price of 30 pounds each to break even. If more than 8,000 jumpers are sold, the firm makes a profit, while if less than 8,000 are made, the firm makes a loss.
We can check this calculation by returning to the formula TC = TR
200,000 + (5 x 8,000 jumpers) = 30 x 8,000 jumpers
200,000 + 40,000 = 240,000
240,000 costs = 240,000 revenues
We can, therefore, be confident that 8,000 jumpers is the break even level of output in Geoff's Knitwear Ltd.
Break-even charts
The break-even point can also be found by plotting total costs and total revenues on a break-even chart.
The first step is to calculate total costs and total revenues for a number of different levels of output. (As an absolute minimum, two levels of output should be chosen – zero and one other.) In a break-even chart, output or sales are measured on the horizontal (x) axis, while costs are measured on the vertical (y) axis. Break-even output is found at the point at which the total revenue line crosses the total cost line. The area between the two lines represents a loss when TC is greater than TR, and a profit when TC is less than TR.
‘What if’ analysis
Break-even chart is a useful business-planning tool because it allows managers to project what might happen to the break-even output and profits if costs alter, or if the price of the product is changed. For example, if prices are cut, the break-even level of output will rise, since more units will need to be sold to cover production costs.
The margin of safety
Once a business has forecast the level of sales it must achieve at a given price in order to break even, it must then attempt to exceed this level in order to make a profit. In the example above, Geoff’s Knitwear might plan to sell 10,000 jumpers next year – 2,000 more than required to breakeven.
The firm would then be operating above break-even output and will therefore be in the area of profit. This difference between forecast sales and break-even output is known as the margin of safety. In other words, Geoff’s Knitwear has incorporated a margin of safely of 2,000 units into its sales forecast. Sales of jumpers can therefore fall short of the forecast by up to 2,000 (or 20%) before the firm will start to make losses.
Cost-based pricing methods
If a firm is to survive in the long run, it must be able to cover its costs of production. If revenues do not exceed costs, it will make a loss. It may be able to sustain a loss for a while, but in order to continue operating, it must generate enough revenue to cover wage bills and pay for materials and power, rent and rates, and other overheads.
Cost-plus pricing. This involves calculating the cost of producing each unit of output, and then adding a mark-up for profit. For example, if a firm produced 10,000 units of a product costing £20,000, the average cost would be £2. A 10% profit mark-up would mean that units would be priced for sale at £2.20 each.
Contribution pricing. It is relatively easy to calculate the variable costs of producing each unit of output. However, it is often difficult to calculate what proportion of fixed costs such as rent and rates, heating, night-time security, etc., to apportion to each product. Contribution pricing, therefore, involves setting a price for each unit that covers its variable cost and makes a contribution towards total fixed costs, as well as a mark-up for profit. The contribution per unit of output can be calculated as follows:
Contribution per Unit = Selling Price – Variable Cost
The selling price of each unit of output will be chosen so that the total contribution covers fixed costs and yields an acceptable profit, where:
Profit = Total Contribution – Total Fixed Costs
Contribution pricing can also be used to find the level of output at which a firm will break even. For example, returning to the case of Geoff’s Knitwear Ltd, we can calculate the contribution each jumper makes towards fixed costs as follows:
Contribution per Jumper Sold = 30 – 5 = 25
At the break-even output of 8,000 jumpers, the total contribution will be £200,000 (i.e. £8,000 x 25) – exactly equal to total fixed costs. Profit is zero. However, the 8,001st jumper sold will yield a profit of 25 and so on.
The break-even level of output can therefore be calculated using the following formula:
Fixed Cost 200,000
Break-even Output = ——————— = ———— = 8,000
Contribution 25
Contribution pricing methods can be a very useful means of assessing the performance of a business, allowing management to measure and compare the contribution made by all of the various products the firm produces. Some products may make a negative contribution – that is, variable costs may exceed the selling price – in which case, total profit may be increased by halting their production. However, sometimes firms may deliberately produce and sell a product generating a negative contribution as a loss-leader, in order to encourage interest in other products in the range. Closing down the production of such a product could damage sales of the other products, and reduce their contribution as well. For example, the Mini car is a popular make which car-dealers like to display in their showrooms to attract people in to browse – and hopefully to buy. However, for many years the production of the Mini resulted in a loss for its manufacturer.
Similarly, a product may make a negative contribution if it is a relatively new, competitively priced item, in the launch or growth stage of its life cycle.
Marginal cost pricing. The addition to total cost resulting from the production of an additional unit of output is known as the marginal cost. A decision to expand output by one or more units will be based on an assumption that unit price will be at least sufficient to cover marginal costs, such that the total profit earned on all previous units is not reduced. Sometimes firms will price just above marginal cost in order to use up spare capacity and ensure that at least a small contribution to fixed costs is made. For example, consider an airline selling flights to New York. Whether the plane flies full or half-empty, it will incur the same fixed costs for fuel, flight crew, and staff. Suppose 80% of seats at the standard fare are sold, yielding a reasonable profit on the flight. In an attempt to fill the plane, the airline can offer remaining seats at bargain prices. The marginal cost of each additional passenger will be small – just the cost of additional administration and on-board refreshments. As long as the fare price more than covers these small additional costs, the airline will be able to add to its profit.
Problems with cost-based pricing
Cost-based pricing strategies make no allowance for the market and what people are already paying for similar products. Once a mark-up for profit has been added on top of allocated costs per unit, the product price may be too expensive compared to rival products, and the firm will find it difficult to make sales. In the short run, therefore, a firm may be forced to cut price and take a loss in order to fight off competition.