Учебное пособие ч.2 - 2008
.pdf" # ! 1# ., " #
"# 8 /, . " / 2
# ! 2 . #2.
!$$& ( ") - #-
-. 1 0 ., ! #098 0 #0. ! #2-
2 0, ! , "H
"H . #, / #0 # / .- !29 . " 1.
!377 - ; ;# . , - ! # 098 # #, ! ! 98 ! !-
.0 0. 1 #. " 0 K - ! #0 : . # 2 ! ! /-
! 0 0 #2 / # ! # 1 !
# #2 # 0 !- #, :#, 9 ! #-
.
" 0 5 – ! #0 0 #0 2 .-
., 21 . # #, . 98
-# " ..
O/ 1i4 K 77 / - ;-
#9/ ! / " # .: ! ! #0/
9 0, ! 00 2 . "
! / ! « #2 1». / ! 0
! .. 0 ; #9/ 0 . ! ... G #
. ! .. , 0 . 9
. 2, 2 " #21
. : / " ! .. ,
! 1 9 2. C . «8»
#2 # ! .., 98
. " 0 . ..
O 0 7 (-3, Expert system) - .!29 0 ! .. , 0 ! #2 0 ! / # (; !-
) ! / # !-
. "# ! # ; "# ! " ! . 2 1 0 ; !-! : #.
200
o o* %U& v !( - !$ !%(
1.BPM/CPM // C .! «k B @». < . -
!: http://www.hyperion.ru.
2.Business Performance Management. . / 0
! # 0 .! 0., 2006. < . !: http://www.insapov.ru.
3.doc-online.ru A-2 «Kinetics» // B . ! # C='. C . ;# . ". <-
.!: http://www.doc-online.ru/software/.
4.Intersoft Lab. " . ! # 0 ;::-
29 ": 1 98 : // : . / !-
# «md-it». < . !: http://md-it.ru/articles/html/ article1.html.
5.# . . # 0 "-
! /. 2007. < . !: http://www.reengine.ru.
6.. . ## #2 : . /-
.. K / . . , .B.
. – .; 2004.
7.! C. g # 8 . / !/
0 / C. !, '. # ", . .. - .: ' k-K, 2002.
8.OLAP. < . !: http://www.olap.ru/basic/olap_arch.asp.
9.: .k. ## #2 "
.. ( ! # / / .k. :, . . 1 // C - : . / #. 2005. < . !: http://www.intuit.ru/department/ human/isrob.
10.A K ; '. (Frank J. Bartos).
##: ! 0 1 # . ! # 0 / K. '. A // C «C . .!29
. /». < . !: http://www.asutp.ru.
11.A # . F ! BPM / . A # //
.. 2006. “ 1. < . !: http://www.osp.ru/os/ 2006/01/380764/.
201
12.A # 2 . . 0 0 .-
# . # 0 ! # / . . A # 2, .B. K. - .: t < B, 1999.
13.A-!#. . # / ! . B. . ( #, .'. . 3- ., !. – .: K-
, 2000.
14.A =. ## #2 ! #. (#9 ! . 0 # / =. A. - C ".: , 2001.
15.1 . C . ! # 0 "- ! / . (BPMS): . : . /
# #0 ! 1 0 ;:: " / . 1-
// CIO. 2007. “ 4.
16.. . ! # : . / .
. / . . , .(. ( !. - .: BK<- , 1999.
17.' 2 @. . C . ##
" ! . / @. . ' 2, . . g . // < ".. 2000. “5.
18.' 0 . . C . ## /. . ' 0. – .: - @ .. A ., 2001.
19.. . < ! # . ! 0 0 - 1 / . . , .B. @. - .: B, 1999.
20. ( #0 . < CASE- /. ( #0 // C «# ( C». < . !: http://www.russianenterprisesolutions.com.
21.( !# < " C. C" # 0 . !-
#. 9: !. #. / ( !# < " C., B ' . - .: F «# .!-A», 2003.
22.( . . : . / 0 / . . (, .k. (. - ' ": K, 2000.
23.( # .<. = / # ! 0 # "
. = #9/ 0 . :. @ . #- 0 / .<. ( #. – .: K , 2002.
24.( # . . /. . ( #, . . A. < . !: http://www.socioego.ru/teoriya/istoch/neyron/sod.html.
202
25.( . C . # "-
. # 0 # / . (, G. < // C «BYTE-< 0: # #0 @-! : #». 2005. < .
!: http://www.bytemag.ru.
26.k . . B ! "# .
## / . . k // C" . B C. 1990.
“10. C. 3-9.
27.k . . C . ! ! 0 0 1-
. C . 0 ! ! 0 /. . k, . . // . C. @ 0 ". - .: B @, 1987. @.21.
28.k . ., 1 G. . ( . ! 0 0 1 / . . k, G. . 1. - .: B-. K . #, 1996.
29.# C. . BPWin, ERWin. CASE – - " : . / . / C. . #. - .: '- #-K, 1999.
30.# Webhttp://www.interface.ru/
31.# Webhttp://www.olap.ru/
32.#2 0 ! .. #0 .. ! # ! ... ! . / .k. <, . . !, ’. . ‡ . – .: :- , 2000.
33.B . < . !: ole-u.narod.ru.
34." . ;# . "
/ 2004 . < . !: http://www.dssconsulting.ru.
35.. G. . < ":
/ : . / # / G. . ., =. . !. – .: K , 1997.
36./ 0 ## #2 #. ( # / // 0: : . /-! #2 #.
< . !: www.victoria.lviv.ua.
37..k. @ 0 . / .k.
. - .: 1. 1., 1997.
38.0 . " . ;# .- " / . 0. < . !: www.osp.ru
203
39.! . 1 . . " / . !. 2003. < . !: http://www.doc-online.ru.
40.! =. . A-! / «<» - ## #2 . # .! / =. . ! // C-
. ; ! .: ". ! ".
-.: K , 1996.
41.< . C . workflow/BPM – ! "# .
/ . <. 2006. < . !: http://pcweek.com.ua.
42.< . . . ## #2 : . /
. ; . / . . < .. – .: = ., 2003.
43.< . ’. B 1 ! (.
# workflow) / ’. < ., 2005. < . !: http://www.marketer.ru.
44.< . " . Microsoft SQL Server 7.0. / . v!, . C# . – -C-
"-(: «#20.», 1999.
45.C . #2 ! ; ! . . . // C :-«C < #2»
#2 |
. |
< . |
!: |
http://sapr.mgsu.ru/biblio/ex-syst/index.html. |
|
46.C .'. C . # . - : . / # / .'. C, . . ” " // @ ( . . . - C .: ! #2: C B @, 2006. < . !: http://matmodelling.pbnet.ru/ Statya_Saraev_Shcherbina.pdf.
47.C C. #2 # " # - BPM, BPM, BPM / C. C // C «# ( C». < .
!: http://www.russianenterprisesolutions.com.
48.C . ;# ! # 0 . .: "-
, # : / 0 / 0. < .
!: http://www.iteam.ru/publications/it/section_64/article_2712/.
49.C# " ! # 0 ! . " ! . ! #-
9 . ! 0 / .(. B, . . A- 1, @. . C, .B. A 1, . . C " 0 // =# " "#. 2003. !. 5. < . !: http://www.elbib.ru.
204
50.C. # '. . ## / '. . C. #. – .: K . #, 2004.
51.C! # =. ( ! # 8 . #-
, ", # / 0. / C! #, =. – .: -
#2 . «#20.», 2001. @.1.
52.@ / =. . # 0 # !-
! . 829 .!29 . ! ! 0 0
!! 1 / =. . @ / // 0 < B. C. @ 0 . ! # 0, 2002. “ 6. C. 98-123.
53.@ / =. . . # / 0 .!2- 9 . ! ! 0 0 1 / =. . @-
/ // 0 < B. C. @ 0 ! " ! # 0, 2001. “ 3.
54.@ / =. . ( .!29 0 ! !-
! # ! # 1 / =. . @-
/. – .: C B@G, 2003.
55.@ / =. . ( .!29 0 ! ! 0- 0 1 / =. . @ /. – .: C B@G, 1998.
56.@ / =. . C "H 2 .!29 ! ! # 1 / =. . @ /. - .: C B@G, 2002.
57.! # . . .: ( -
(# " 0) BZR751: ". -
k B(, 2000.
58.K 20 . «;# .-» / . K 20 // A #. – 2000. - “ 2.
59.g : / .k. 0 .!29 0 :. AutoCad: ! ! ! 0 1 #0 / .k. g : /. - .: ' #-K, 2004.
60.g : / .k. 0 .!29 0 :. AutoCad: ! ! ! 0 1 #0 / .k. g : /. - .: ' #-K, 2004.
61.= . 0 : .: " / ! . . . ( 9, '.B.( #. – C ".: , 2001.
205
|
|
............................................................................................ |
3 |
4. |
|
......................................................................................... |
4 |
4.1. CB B€G B‡@ ‡ <G'GkGB ‡.......................................................... |
4 |
4.2. g < (@G< C@ ( C < ............................................................................ |
10 |
4.3. (k CC K ( t ‡ C@< (@ < C < ...................................................... |
13 |
4.4. g< B k ” ' BB€g DATA WAREHOUSE.................................................. |
17 |
4.4.1. 5 ! _ $ !............. |
18 |
4.4.2. ( ) _ $ !............. |
24 |
4.4.3. 3 " _ $ !........................................... |
30 |
4.5. OLAP-@GgB k .................................................................................... |
34 |
4.6. B@GkkG(@ k–B€• B k F ' BB€g DATA MINING .............................. |
43 |
4.6.1. 3 % 407 ...................................................................... |
44 |
4.6.2. & ! "........................ |
46 |
4.6.3. 4 " ...................................................... |
48 |
4.6.4. - ....................................................................... |
65 |
4.6.5. 7 & "................................................................................ |
77 |
4.6.6. 3 " ! ............... |
78 |
4.6.7. 0 % % "................................................... |
79 |
4.6.8. 8 ................................................................................ |
80 |
4.6.9. 2 ................................................................. |
81 |
4.6.10. -% .................................................. |
82 |
4.6.11. 6 Data Mining................................................. |
85 |
4.7. C <G GBB€• <€B ( C < ..................................................................... |
86 |
5. - |
|
........................................................................ |
90 |
5.1. C@ B' <@€ IDEF........................................................................................ |
90 |
5.1.1. 3 " IDEF.......................................................... |
90 |
5.1.2. 3 IDEF0............................................................................... |
92 |
5.2. CG@ G@< ............................................................................................... |
101 |
5.3. CASE-@GgB k ................................................................................... |
103 |
5.4. <€B ( CASE-<GvGB • ............................................................................ |
105 |
6. # ................................... |
122 |
6.1. CB B€G B‡@ ‡, <G'GkGB ‡, (k CC K ( t ‡ EDMS (C=').. |
123 |
6.2. WORKFLOW-C C@G €............................................................................... |
129 |
6.2.1. _ workflow- ............................................. |
130 |
6.2.2. $ $! ! -%... |
133 |
6.2.3. % workflow- ...................... |
134 |
6.2.4. ~ workflow- ............................................. |
136 |
206
6.3. <€B ( EDMS-C C@G .............................................................................. |
137 |
6.3.1. Livelink ECM - eDOCS ..................................................................... |
138 |
6.3.2. Documentum...................................................................................... |
139 |
6.3.3. LanDocs............................................................................................. |
141 |
6.3.4. Optima Workflow............................................................................... |
145 |
6.3.5. «b 33-6 A».......................................................................... |
151 |
6.3.6. «7»............................................................................................... |
153 |
6.3.7. «c A-7»........................................................ |
156 |
6.3.8. DIRECTUM....................................................................................... |
160 |
6.3.9. CompanyMedia.................................................................................. |
163 |
6.3.10. DocsVision....................................................................................... |
168 |
6.3.11. Naumen DMS................................................................................... |
169 |
6.3.12. PayDox ............................................................................................ |
173 |
6.3.13. ]: 7........................................................... |
174 |
6.3.14. -3]07 ......................................................................................... |
178 |
6.4. < AkG € BG'<GB ‡ EDMS-C C@G ................................................... |
178 |
6.5. C C@G € < kGB ‡ A FBGC- < tGCC (BPMS)............................. |
179 |
6.5.1. $ BPMS ............................................. |
179 |
6.5.2. 3 BPMS ............................................................................ |
182 |
6.5.3. BPMS %................................................................ |
184 |
6.5.4. 6 BPMS..................................................................................... |
186 |
&................................................................................... |
189 |
(................................................... |
190 |
) .................................................... |
201 |
207
"
# .
@ @ F t ‡
< tGCC
< kGB ‡
B v B C@< @Gk–B <G' < ‡@
6 2 II
/
! ! 2 01.10.2008.
K . 60 84/16. A . #0 . #2 !!. #. !. #. 12,9. .- . #. 9,9. @ 250 ;.
F. “ ___ .
«
» 394026 , ! !., 14