Учебное пособие ч.2 - 2008

: . / . # ERX ! 0 #0/

. # RDM ( ! # 0 0 .. «8-

2 - 0 2»). ( ! # . # 0 #0 0 . 0 #2 . ! . ! #0 0 #2. '#0

/ / # # . ! 0 WRM. # " 29 . #0 ERX 0 #0 0 - 0 ; ! 0 ., ! . 829 . ! # 2

/ ! #2 9 . #2 , ! 98 . # / 9

#0/ C A' ( ! #2 . - #2 ! . 0 ). / 0 . "-

8 #0 0 . # RDM (#0 16 C A'), -

#0 ! # ! #2 0 ! / : -

C A' ! . 09 0 #2 ! #0 . ., !-

98 # 9 FRE. . . C A'

Oracle, Informix, Sybase SQL Server, MS SQL Server, Progress, DB2, SQLBase, Ingress, #0 ". . 0 . -

" ! # - . PowerBuilder, Progress, SQLWindows, Uniface.

Visible Analyst Workbench (Visible Systems)

Visible Analyst Workbench ! #0 "

. ! #2 #2 ! 0 : . /-

., " 98 0 !, -

0 SQLBase, Oracle # Informix.

. # ! # 98 !

..:

.. : / #2 .! /;

.. ! / 0 • -

- C;

.. «8 2 - 0 2»;

/ (.

'#0 ! . C A' ! " ! - / 9 . " " ! # FRE. . 0

. 2 ; ! ! . SQLWindows, PowerBuilder Uniface. ( . ! . " 2

# : / !, ! . #2 #2

120

" # ... @, 1 0 #0/ 0 : /- #2 : . / . # ! #0 " 2 0

# 1 "H.

F . . " . # ! 0 # #-

"-. # 0,

8 . 2 ! / . # 0

. #. = ! #0 - . . # " 2 # " 2 0 "8 0,

# 1 . " . 98 (! # . ! . .)

/, ! #2 0 . 0 .- # 0 9 ! . #.

#9 0 . 0

1 "# .., ! #2 . ! . #.

;. . ! #2 2 . # 9, 0 "

! #2 #9, , 0 0 0 ! 8 . . . ... C ! "-

-. # 0, ! . Gartner Group, #0 0 -

. Corporate Modeler " .! Casewise (http://www.casewise.com). ' . 2 . . -

"-. # 0 # 0 !-

1 ! ARIS .! IDS S heer AG (http://www.ids-s heer.com), "# . 0.

" # 0 " . # .# 0

/.

121

6.. "% " s } ) %( "%%o%&%"

08 .0 " #21 ! !- 0 ! 0 : . / 0 0 " . .,

;# . . ; . ! "

"# : . /, " ! 0 !-

. " ! 2 - 0. ; ! # 98 . . 0 # 0.:

# . . ;! ! # 0;

/ # !-

08 ! ! 0 # #2 !-

# 0;

! # #2 : . / .-

. ! 0 0 1 0;

# 0 . . ! # 098 . "

. ! # 0. #2 . ! # #0-

., ! 0 #09 0 - !# . : .-

0 # ! /;

# " : . /-

!;

! .# . " # #

.;

# #2 ! # 0 ! - : . /, !# ! ! 0;

# 2 ! # 0 : . / 8 . 0-

. # # ! /;

# #2 : . /, ! 08 # ! 0 0 " #21 "H . - ..

" 2 ;:: . ! # ;# .

. . ! # 9 . ;# - . " (!O). = . 8 9 Electronic Document Management Systems (EDMS -

` ).

122

@ ! . EDM-. :

! #2 " # .

! , . . ! 2 0 !-

.;# !, Web-: # ! . 829 ! / # # . #;

2 / ! -

., # # ! 0 .

. ., : . #- !- !;

. 8 .. " 0. ! 0.

.;

2 : : . / - 8 8 / ., # . / 0 ! - . . : / 0. .;

8 / # ! # ;# .;

! #2 " . #2 -

# 8;

0 ! 2 / ! # . ! .-

. ., ! ! . 1# ,

. . " 2 1 . ! .. -

. . . ! / # . " .;

. ! # 0 "-! / . ! .- 829 . 1 / 0 ..

6.1. % / 0 0, 1 0, 1 9 4 0

EDMS (!O)

! 98 . ! # 0 - . . . # 2 #2 # : /

!!, 0 1 ! /- : . 9 «1» . /

. " # !. # 0 " #- # ! " . # / # !, "H- 0 0 0 " 0. ! #2 . / !/ . # ! /, ! # ".

123

! 7 WorkFlow

' # ! #0 " . ! # 0 ! . ". ; . ! ! "- ! / /, : / #2 "-! #, ! " ! . ! # 0 -

. @ ., ., !- ! 0 0 /, 0# 2 "- ! #, ! ! : / #2 "0 -

, . ", "# 0 ! ,

. .

WorkFlow ! #0 " 2 . "- ! / ., ! 0 ! 0 . .-

0. ! # 0.. " 29 0 #0 0 -

. 2 " . ..

' . ! #09 # . 2 - ! # 0 . ! . ! .

, . ! #00 .

! # . ! # #9 !

: . # #.

C . WorkFlow #2 ! 0 #0 0

/ 0 ! /-. ! # ., 0 #2 2 ! # ! 098- 0 ! / ## " " "#9 . ! #s #.

! 7 1 2/ /

C . #, ., " -

. ! / # . #0 1 0 . /

/ (<) . ".

" . 0 #09 0 . / -

C . ' . / " ! 0 ! #- 0 ('). C . # !

! /, 0 #2 0

#098 0 ! # 0, -

0. ' . " ! 9 ! 1 ! #

. ! # . ! .

! ! 0, ! # 0 : # #

124

; ! / # .: ! . #

0, ! # 0. B # !- / # ! # ! (!!

., , ", . # # . .), ! " ! # 0,

9 . 2 ! / ! " " . -

. # " # ! ! " . .

#.

C . # !, ! #,

#2 : ! . 0: :, !, ! # ! ., 0 2, . 0 ., ! 9 / 9 ! ! 0 0.

O1 5 / 37 /

/ #29 0 ;# 0 #0 0

. 98 0 .! ., -

/ 0 0 ;# . !. . .

. # 0 #09 0 ; ! . 0

## #2 ! # .!, ! #098 "

2 0 . , !- # . ! " ! #.

8 0 .! 0 "# IT-# Gartner Group

# . # # 98 . " .: «! # 0. - ; / !#, 0 " !-

! 9, ", /

! #2 9 : . / ! ! 0 0 - ! .. = #9 9 "0 : :

, 9 : . / 9, ! # ! /, ,

" # , 0 ! ».

=# 0 ! - # 8 ., ! .. " ! 0, " ! 9- 8 . ;# . . : . /

.: ., ! # 0. (. #2 0 .),

— ! .. " ! 0, ! #098 # 8 . . #2 . -

.

125

=# . ! . 09 0 - / 0 0, " 0 2 " #21 #-

. . ! 0, ! 2 !-

, # 2 . 0.

! 7 11 / 6 37 /

(groupware)

C . # ! " ! 2 !!

! #2 #, "H 1 . "8 , - : . /, ! # ! .!29 "- 8 .. ; . " . / 0 0

., !# / 0 # " . !- !, ! # . #2

., " . 1 0 .

! / 0 0, ! # 0 # /, !-

" . ., 0 ! ! #- . . .!.

@ ! .. ! 9 "

". : . / ! # . . ! #2 #0. ;# !.

( 7 1 7 3 /1 0 37 7

( #2 . # . # ! -

. " . . Documentum .! Documentum EMC. . 0 / .

: / 0. # ! (/ 0 ., !- 0 . . !, #2 ! # 0 -

., ) ! 9 : / 0 "- " : ! # .. C ! .- 829 . " 2 #2 !#, #2

0 , . # # , !# "9 " : !# .

. ( # ., ! #2 . .,

. " 2 . "

/. # #2 " 29 . 0 #0 0

. 2 : . 0 ! . .-

.. ! # : /, # ! / # ! ! #2

126

web-# # 9 9 . ! ! #2 ! . # / 0 -

#2-! # , ! / # 98 0

! #, #, " 0 . .

* * *

IDC, , ! # 1 9 #- : / 9 C=', #00 ; . ., -

. / 9 "-! / (business process EDM), ! C=' (enterprise-centric EDM), .

! # 0 . (Content Management Systems), c.

! # 0 : . / (Information Management Systems) —

# ! #, . ! # 0 " 0./" . (Imaging Systems) . ! # 0 ! . "

(WorkFlow Management Systems).

!O, / / 7 2 4 i 2-

4 / (business process EDM), ! #2 9 0 #0 ! /-

: #2 #2 ! #. EDMS-. # " ! 9 ! # -

/ # " . ., #9 0 " " ., ! # ! 0. ! . ", ! # -

... . # /: Documentum, FileNet (Panagon Watermark), Hummingbird (PC DOCS).

( / !O (enterprise-centric EDM) " !-

9 ! 9 : (! 9 . - ! . ! #2 #0.) #0 0 ., ##-

" . ! "# /. A : /

! C=' # : / 0. C=', -

. "-! /. ( ! #, 1 0 ; #-

! #2 #2 - -

# # 1 . 09- 0, "8 ! #. . # /: Lotus (Domino.Doc), ! # 0 Novell GroupWise, Opent Text (LiveLink), Keyfile Corp., Oracle (Context).

! 7 3 /1 0 7 (Content Management Systems) " ! 9 , ! ! # - ., . (!# 2 0 #

127

. "H #0 ! # 98 ! - ! #2 0 .! #0/). ' ! 2 " . :-

. / ., "H . 21 -

. "# ! / ". : . / . #-

. . ! # 0.. . # /: Adobe, Excalibur.

! 7 3 /1 0 9 7 4 6 (Information Management Systems) 1 1 " ! 9 -

: . /, ! # : . /

Internet/intranet/extranet. C ! . 829 # 0 -

. 2 !# 0 ( ! . 0) ! ! #

! ! #2 0 "-! #,

.. C ! . 829 ! # " ! 0

! Web- 0 ! # ;# ../ (", : ERP-

.). . # /: Excalibur, Oracle Context, PC DOCS/Fulcrum, Verity, Lotus (Domino/Notes, K-station).

! 7 3 /1 0 2 07/2 7

(Imaging Systems) 8 #09 / 9 -

" . # : . / . : #2. ;# 9 : .. ' 0 # 0 # !-

;# 9 : . : . / #-

" . . . : #2.. # " : / . " " " 0:

, , 0 . ! ! "-

.

! 7 3 /1 0 7 (WorkFlow Management Systems). C . ! ! #0 " ! 0 . 1 / ! " #9" ! (! # 0 ! . 1 / : #) . !-

"- ! /. ! #2 9 0 #0 ! 1 0 ;::

! # . ! "- ! /. C . ! # 0 ! . " " !- " 9 0 2 1 0 (! ., EDMS-. #

PDM-.). . # /: Lotus (Domino/Notes

128

Domino Worflow), Jetform, FileNet, Action Technologies, Staffware.

# . 9 IDC # : / 9 C=' . ! #-

2 7 7 3 /1 0 / 7 n1-

7 2 07. ( ! ! :

. . 0 ., 0 #00 2 #2 . "-

/, # ! "0 #2 . ( !-

! #2 # # . ! # 2, .

" . # 2 ! ! 29 ( 1

" / ! ! ! " ").

# ! 1, " 98 0 -

., 0 "-., #9 0 ERP-

. " # ., ! . (!-

., MS Exchange), . ! # 0 . .,

. ;# ../, ! .. #- # " (. ! # 0 ! ., #-

: /-0 .).

6.2. Workflow-7

C # ! # 9 Workflow Management Coalition (WfMC – . 9 ! ! . #, -

1993 #0 " ! # workflow), ! ... ! . # workflow - 0 0 ! .. !, ! # 29 # -

. 98 "-! / ! ! 0 0, ! ; . -

., : . / 0 # 0 ! 9 0 #0 ! # 0

" . . -

" . ! # ! / ! #.

# . # workflow

. – , ! ., ! #, .- 9 # 12 ! # " "-: / (! #- 9 : / #2 9 "# 2: " # , :-

! #, !, . 1 0 # .!.), .0 workflow – ; .!# 0 .- / 0 "-! / ! ! 0 0. 0 0

129