7. Перечитайте текст, сосредоточив внимание на его важнейших деталях, и выполните нижеследующие задания.

7.1. Выберите правильные варианты ответов на поставленные вопросы (на каждый вопрос – только один правильный ответ).

1. What can be indicated by the way you interact with others?

a) your values

b) how you do business

c) your marital status

d) both “a” and “b”

e) both “a” and “c”

2. While being introduced to someone, what handshake should one give?

a) a “death grip”

b) a two-handed handshake

c) a firm handshake

d) a limp handshake

e) both “b” and “c”

3. How should one introduce people of different ranks or social position to each other?

a) One should let them introduce themselves to each other without anyone’s help.

b) One should always introduce a woman to a man.

c) One should look at “the least important” person and say, “Let me introduce you to my boss”.

d) One should introduce the person lowest on the totem pole to the one highest.

e) introduce the person highest on the totem pole to the one lowest.

4. What might make you seem self-centered while chatting?

a) keeping silence

b) talking too loudly

c) talking for too long

d) no eye contact with other people

e) both “b” and “c”

5. What should one do if one is not involved in a conversation?

a) zone out

b) whistle to attract attention

c) try standing by the door

d) try standing by the window or a plant

e) none of the variants given.

7.2. Заполните таблицу, посоветовав, как следует поступить в каждой из предложенных ситуаций.

What should one do…
1	…to seem confident and approachable?
2	… if one is seated while being introduced to someone?
3	… if you are given a name tag?
4	… when introducing people of the same rank and position?
5	… if one must interrupt people?
6	… not to seem self-centered?
7	… if the conversation is going sour?
8	… to show that one is focused on a conversation?
9	… not to build mistrust?

7.3. Определите, истинно или ложно каждое из нижеперечисленных утверждений (относительно текста). Пометьте каждое предложение как “t (true)” или “f (false)”. Откорректируйте ложные утверждения.

1. Learning conversational etiquette may help you to project polite and professional appeal.

2. Clients are typically considered less important than anyone working within the company.

3. You may forget about conversational etiquette over coffee or in a networking session.

4. You should never talk about the weather.

5. Watching the news or reading an interesting article may help you to equip yourself with easy communication starters.

6. At social functions your hands should be kept as free as possible.

7. If you are not talking with anyone, you can make eye contact with people and smile at them.