4. The following are the “Golden Rules” of letter-writing. Some of the key words are scrambled. Unscramble them.

For Writing Letters (Including Faxes and Memos)

1. Give your letter a ihdegan 1.________if it makes it easier for the reader to understand your purpose in writing.

2. Always plan your letter aehda 2._________.

3. Use short esesentnc 3.___________. 4. Put each separate idea in a separate ahargppra 4.______. Number them if it helps the reader to understand better.

5. Avoid tautologies, euphemisms, long-winded clichés, bad language and abuse.

6. Think about your reader. Your reader:

О must be able to see exactly what you mean:

your letters should be ralce 5.

О must be given all necessary information: your letters should be ocptemle 6. __

О is probably a busy person with no time to waste:

your letters should be cnoices 7.__________

О should be respected:

your letters should be cueurtsoo 8._________

О should not be distracted by mistakes in grammar, punctuation or spelling: your letters should be tocrerc 9. .

5. Answer the following questions.

1) What is the purpose of a business letter today?

2) Which layout of a letter is more preferable in business today? Why?

3) What does the letterhead of a business letter consist of?

4) Why is the month in the date not recommended to write in figures?

5) How to write the address in GB and the USA? (Write your home address as an example)

6) What salutations and complimentary closes are the most frequent in business letters?

7) How is the body of a business letter arranged?

8) What abbreviations and indications are used in business letters? What do they stand for?

9) What do formal and informal language styles differ in? What is a business letter style like?

10) What are the golden rules of business letter-writing?

6. Do the puzzle. Arrange the parts of the letter in a proper way. (см. Папку)