- •С.В. Жулидов
- •Москва 2006
- •Предисловие
- •Unit 1 classification of hotels
- •1. Read and translate the following international words:
- •2. Read and translate the following groups of words derived from a common root:
- •Reading
- •3. Read the text and translate it. While reading try and find answers to these questions:
- •Classification of hotels
- •Figure 1. Summary of aaa diamond-rating guidelines
- •Vocabulary notes
- •4. Match each word or phrase on the left with the correct equivalent on the right:
- •5. Match each word on the left with the correct definition on the right:
- •6. Match the synonyms:
- •7. Match the antonyms:
- •8. Answer the questions on the text:
- •9. Use proper words and phrases in the box below to complete these sentences.
- •10. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •Discussion
- •11. Try to identify the organization inspecting and rewarding hotels on the basis of the following procedures and criteria. These words and phrases will come in handy:
- •Cultural differences
- •Vocabulary notes
- •Unit 2 resort hotels (Part I)
- •Reading
- •Resort hotels (Part I)
- •Vocabulary notes
- •Vocabulary focus
- •4. Match each word or phrase on the left with the correct equivalent on the right:
- •6. Match the synonyms:
- •7. Match the antonyms:
- •Comprehension
- •8. Answer the questions on the text:
- •Use proper words and phrases in the box below to complete these sentences:
- •10. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •Discussion
- •11. Try to identify the advantages of a Caucasus resort hotel on the basis of the following information about it. The following words and phrases will come in handy:
- •12. Work in pairs:
- •13. Entitle the paragraphs beginning with the words:
- •15. Give a summary of the text.
- •Case Study
- •Suddenly, cairo is cool
- •Read the supporting article and provide detailed answers to the case questions below.
- •Vocabulary notes
- •Unit 3 resort hotels (Part 2)
- •Reading
- •3. Read the text and translate it. While reading try to find answers to these questions:
- •Resort hotels (Part 2)
- •Vocabulary notes
- •Vocabulary focus
- •4. Match the words and phrases on the left with the correct equivalent On the right:
- •5. Match each word on the left with the correct definition on the right:
- •6. Match the synonyms:
- •7. Match the antonyms:
- •Comprehension
- •8. Answer the questions on the text:
- •10. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •Discussion
- •13. Entitle the paragraphs beginning with the words:
- •Divide the text into other logical parts and entitle each of them.
- •Case Study canadian pacific hotels (Part 1)
- •Read the supporting article and provide detailed answers to the case questions below.
- •Vocabulary notes
- •Unit 4 types of hotels (Part 1)
- •Read and translate the following international words:
- •2. Read and translate the following groups of words derived from a common root:
- •Reading
- •Types of hotels (Part 1)
- •City Center Hotels
- •Airport Hotels
- •Figure 2. Hotels by Price Segment
- •Freeway Hotels and Motels
- •Vocabulary notes
- •4. Match each word or phrase on the left with the correct equivalent on the right:
- •5. Match each word on the left with the correct definition on the right:
- •6. Match the synonyms:
- •7. Match the antonyms:
- •8. Answer the questions on the texts:
- •9. Complete the sentences using proper words and phrases in the box below.
- •10. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •11. Try to identify the type of a hotel on the basis of the following
- •Information about it. The following words and phrases will come in handy:
- •Look at the following words and phrases and think of a story that might combine them all. You may reorder them in any way you like using any of the verb:
- •13. Entitle the paragraphs beginning with the words:
- •14. Give a summary of each text. Case Study
- •Read the supporting article and provide detailed answers to the case questions below.
- •Vocabulary notes
- •Unit 5 types of hotels (Part 2)
- •Reading
- •Types of hotels (Part 2)
- •Full-Service Hotels
- •Economy/Budget Hotels
- •Casino Hotels
- •Vocabulary notes
- •Vocabulary focus
- •4. Match each word or phrase on the left with the correct equivalent on the right:
- •5. Match each word on the left with the correct definition on the right:
- •6. Match the synonyms:
- •7. Match the antonyms:
- •Comprehension
- •Full-Service Hotels
- •Economy/Budget Hotels
- •Casino Hotels
- •9. Complete the sentences using proper words and phrases in the box below.
- •10. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •Discussion
- •11. Try to identify the type of a hotel on the basis of the following information about it. The following words and phrases will come in handy:
- •12. Work in pairs:
- •13. Entitle the paragraphs beginning with the words:
- •14. Give a summary of each text.
- •Case l canadian pacific hotels (Part 3)
- •1. Read the supporting article and provide detailed answers to the case questions below.
- •Vocabulary notes
- •2. Identify key points in the article and extract information from it to pass on to your partner.
- •3. Let your partner see whether key points identified by you are the same as those covered in the article. Let him agree or disagree with you.
- •Read the supporting article and provide detailed answers to the case questions below.
- •Vocabulary notes
- •Unit 6 types of hotels (Part 3)
- •Reading
- •3. Read these texts and translate them. While reading try and find answers to these questions:
- •Types of hotels (Part 3)
- •Extended-Stay Hotels
- •Bed and Breakfast Inns
- •Vocabulary notes
- •Vocabulary focus
- •5. Match each word on the left with the correct definition on the right:
- •6. Match the synonyms:
- •7. Match the antonyms:
- •Comprehension
- •8. Answer the questions on the texts: Extended-Stay Hotels
- •Bed and Breakfast Inns
- •9. Complete the sentences using proper words and phrases in the box.
- •10. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •11. Try to identify the type of a hotel on the basis of the following information about it. The following words and phrases will come in handy:
- •12. Work in pairs:
- •14. Give a summary of each text.
- •1. Read the supporting article and provide detailed answers to the case questions below.
- •Vocabulary notes
- •2. Identify key points in the article and extract information from it to pass on to your partner.
- •3. Let your partner see whether key points identified by you are the same as those covered in the article. Let him agree or disagree with you.
- •1. Read the supporting article and provide detailed answers to the case questions below.
- •Chequing in (Part 2)
- •Vocabulary notes
- •Unit 7 the functions and departments of a hotel
- •3. Read the text and translate it. While reading try to find answers to these questions:
- •The functions and departments of a hotel
- •Vocabulary notes
- •Vocabulary focus
- •4. Match each word or phrase on the left with the correct equivalent on the right:
- •5. Match each attribute on the left with the correct word on the right (more than one interconnection is possible):
- •6. Match each word on the left with the correct definition on the right:
- •7. Match the synonyms:
- •8. Match the antonyms:
- •Comprehension
- •9. Answer the questions on the text:
- •10. Complete the sentences using proper words and phrases in the box.
- •11. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •Discussion
- •12. Try to identify the major departments (as well as their heads and their functions) a large hotel is made up of. The following words and phrases will come in handy:
- •13. Work in pairs:
- •Case Study corporate profile: hyatt hotels (Part 2)
- •Vocabulary notes
- •Unit 8 role of the hotel general manager
- •Reading
- •3. Read the text and translate it. While reading try and find answers to these questions:
- •Role of the hotel general manager (Part 1)
- •Vocabulary notes
- •Vocabulary focus
- •4. Match each word or phrase on the left with the correct equivalent on the right:
- •5. Match each word on the left with the correct definition on the right:
- •6. Match the synonyms:
- •7. Match the antonyms:
- •Comprehension
- •8. Answer the questions on the text:
- •9. Use proper words and phrases in the box below to complete these sentences.
- •10. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •11. Enumerate the main responsibilities of a typical hotel gm and comment on them. The following words and phrases will come in handy:
- •12. Work in pairs:
- •Case Study corporate profile: hyatt hotels (Part 3) (continued)
- •Vocabulary notes
- •Reading
- •3. Read the text and translate it. While reading try and find answers to these questions:
- •Vocabulary notes
- •Vocabulary focus
- •4. Match each word or phrase on the left with the correct equivalent on the right:
- •5. Match each word on the left with the correct definition on the right:
- •6. Match the synonyms:
- •7. Match the antonyms
- •Comprehension
- •8. Answer the questions on the text:
- •10. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •Discussion
- •11. Define optimum ways of becoming a successful general manager
- •12. Work in pairs:
- •Case Study corporate profile: hyatt hotels (Part 4)
- •Vocabulary notes
- •Unit 10 hotel restaurants
- •Reading
- •3. Read the text and translate it. While reading try and find answers to these questions:
- •Hotel restaurants
- •Vocabulary notes
- •Vocabulary focus
- •4. Match the attributes on the left with the words on the right (more than one interconnection is possible):
- •5. Match the synonyms:
- •6. Match the antonyms:
- •7. Match each word on the left with the correct definition on the right:
- •8. Answer the questions on the text:
- •9. Use proper words and phrases in the box to complete the sentences.
- •10. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •11. Define optimum ways and means of forecasting the number of expected restaurant guests. The following words and phrases will come in handy:
- •12. Work in pairs:
- •Vocabulary notes
- •Text 2 friday evening at the grand hotel's casual restaurant
- •Vocabulary notes
- •2. Identify key points in the texts and extract information from it to pass on to your partner.
- •3. Let your partner see whether key points identified by you are the same as those covered in the texts. Let him agree or disagree with you.
- •Personal profile: executive chef
- •1. Read the supporting article and provide detailed answers to the case questions below.
- •Vocabulary notes
- •2. Identify key points in the article and extract information from it to pass on to your partner.
- •3. Let your partner see whether key points identified by you are the same as those covered in the article. Let him agree or disagree with you. Unit 11 hotel bars
- •2. Read and translate the following groups of words derived from a common root:
- •Reading
- •3. Read the text and translate it. While reading try to find answers to these questions:
- •Hotel bars
- •Vocabulary notes
- •Match each word on the left with the correct definition on the right:
- •5. Match the synonyms:
- •6. Match the antonyms:
- •7. Answer the questions on the text:
- •8 To defraud a bar; pilferage; «watering holes» of the rich; the best way; with liquor; they are followed . Use proper words and phrases in the box to complete these sentences.
- •9. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •Discussion
- •10. Try to identify the problems you can confront as the owner a hotel bar on the basis of the following information:
- •11. Define ways of making your hotel bar efficient I.E. Functioning at a profit. The following words and phrases will come in handy:
- •12. Work in pairs:
- •Case Study Case 1 bartender, I'll only have water
- •2. Identify key points in the article and extract information from it to pass on to your partner.
- •3. Let your partner see whether key points identified by you are the same as those covered in the article. Let him agree or disagree with you.
- •4. Render into English: эй, бармен, плесни-ка мне одной водички
- •Case 2 cutlery thieves feed off duma
- •1. Read the supporting article and provide detailed answers to the case questions below. Thefts
- •No joke
- •Visitors
- •Vocabulary notes
- •Unit 12 classification of hotel bars
- •Reading
- •3. Read the text and translate it. While reading try to find answers to these questions:
- •Classification of hotel bars
- •Vocabulary notes
- •Match each word on the left with the
- •5. Match the synonyms:
- •6. Match the antonyms:
- •Comprehension
- •7. Answer the questions on the text:
- •8. Use proper words and phrases in the box below to complete these sentences.
- •9. Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •Discussion
- •10. Try to identify the type of a hotel bar on the basis of the following information about it:
- •11. Define ways of making a catering and banquet bar to function at a profit. The following words and phrases will come in handy:
- •12. Work in pairs:
- •Case Study norwegians ban smoking in bars
- •2. Identify key points in the article and extract information from it to pass on to your partner.
- •3. Let your partner see whether key points identified by you are the same as those covered in the article). Let him agree or disagree with you. References
Visitors
MPs appear unperturbed by the criminal activities in their midst. «The disappearance of the spoons doesn't surprise me», MP Gennady Raykov told the paper. «A11 sorts of people come into parliament*. «They could even roll up a carpet or two and slip them out».
One of Mr Raykov's colleagues, Sergey Glotov, also subscribes to the view that the thefts are the work of outsiders. He says that it is not MPs who are to blame, but the guests they invite into the building. In the absence of a souvenir shop, he suggests, many of them simply help themselves to some of the Russian parliament's finest tableware [9].
Vocabulary notes
to feed off зд. наживаться, ирон. питаться, кормиться
cutlery столовые приборы ( столовые ножи, вилки, ложки)
to soar зд. резко увеличиваться возрастать
spate зд. Засилье, наплыв, большое количество
MPs члены парламента, сокр. От Member of Parlament
fresh intake of MPs новый состав членов парламента (Гос. Думы)
investigation расследование, следствие
storm in a teacup буря в стакане воды, досл. В чайной чашке
crockery посуда ( тарелки, чашки и т.п.)
thief (pi. thieves) вор, воришка
to target зд. сделать объектом своего внимания, браться
house зд. Палата (парламента)
petty theft мелкая кража
paper зд. газета
tabloid таблоид, бульварная газета – малоформатная газета со сжатым текстом, иллюстрациями и броскими заголовками.
canteen столовая
would go missing each week зд. пропадали каждую неделю ( время «Past Habitual» - «прошедшее обычное, привычное» используется при описании повторяющегося действия в прошлом)
no joke зд. а ведь дело-то нешуточное
to impact on staff pockets зд. «бить по карману» сотрудников; доел, воз действовать, влиять на их зарплату
to dock the wages (salary) урезать заработную плату; производить из нее вычеты
to go astray зд. пропадать, исчезать
all sorts of people всякого рода люди
scale масштаб; размер
in their midst зд. среди них, в их среде
to bewilder смущать, ставить в тупик; сбивать с толку
bewilderment замешательство
breakages (pi.) битая посуда; «бой»
to write off списывать; прощать
to nick разг. стащить, украсть
to be unperturbed зд. ничуть не удивляться
to slip (smth.) out зд. незаметно вынести (что-либо)', выскользнуть (с чем-либо)
to subscribe зд. присоединяться (к чьему-либо мнению)
carpet ковер
to help oneself (to smth.) зд. пользоваться (чем-либо) бесплатно; угощаться (чем-либо). Не1р yourself — Угощайтесь!
tableware столовая посуда
Case questions:
1. What has started happening in the State Duma since parliamentary elections in December 2003?
2. What has an investigation by Komsomolskaya Pravda revealed?
3. What has soared in Russia's parliament hi recent months?
4. Is it just a storm in a teacup?
5. Have the thieves been identified yet?
6. Do you think the thieves will be caught one day?
7. What proves that the problem has become quite serious?
8. Why are the wages of catering staff docked?
9. What else is being nicked in Duma's canteen except cutlery?
10. Why can't metal cutlery be written off as breakages like cups and saucers?
11. Why wasn't Gennady Raykov surprised to hear about the disappearance of the spoons?
12. Did petty theft occur under Communist rule, too?
13. Why aren't MPs to blame, according to Sergey Glotov?
14. Who does he think the thieves are?
15. Do you agree that the absence of a souvenir shop is the main reason for this theft?
16. Do you agree that it is outsiders and invited guests who are to blame?
17. Do you agree that deputies perhaps simply help themselves to some of the State Duma's finest tableware?
Role-play:
Pretend you own a very popular bar in Pokrovskaya Street. Your bartenders keep telling you that wine glasses, beer mugs, and items of cutlery started to be nicked and go astray. The bartenders blame this petty theft on some customers. You want your employees to put an end to it, since you are not willing to suffer losses. You insist that they should take some urgent measures to stop this sort of nicking.
While making your decision consider the following issues:
• hiring a shopper to watch the bartenders' work;
• raising prices by 5 percent to cut off potential thieves;
• replacing beer mugs by plastic ones;
• nicking not only spoons and knives but also beer mugs;
• writing wine glasses off as breakages;
• the bar is frequented by all sorts of people;
• the bar can stretch any operator to the limit;
• bars and restaurants stand shoulder to shoulder all along this street;
• nevertheless bartenders and employees must do their best to keep customers satisfied and returning;
• it could be worthwhile to employ experts (retired policemen);
• catching the thieves red-handed;
• your close friend thinks, on the contrary, that nicking two or three beer mugs a day is nothing in comparison with the profit you are making.
2. Identify key points in the text and extract information from it to pass on to your partner.
3. Let your partner see whether key points identified by you are the same as those covered in the text. Let him agree or disagree with you.