Unit 6. Email Message.

Electronic mail is a means of sending and receiving messages – internally, nationally, or internationally. Email is relatively low in cost. It is also fast, relatively reliable, and messages can be sent or picked up anywhere in the world, and stored in the mailbox until they are retrieved. This can be particularly advantageous for users who are communicating across international time zones.

Practice:

Exercise 1. Study the specimen email message and answer the questions:

1) Who sent the email?

2) What does the letter deal with?

3) When was the email sent?

4) Is there anything enclosed?

5) Who replied to the letter?

6) What is the purpose of the reply?

7) What is the layout of the letter?

To: M.Ivanov, O. Sidorov, V. Chernov From: Alexander Petrov Posted/Sent: 27-October-2008 9.33 Subject: FW: Marking of weld plates Enclosed: Kennzeichnung Sch.doc Dear All, As you may know our company put a new welding machine into operation recently. On this welding machine the weld plates are being marked with the production date which provides a better traceability than in the past. Please find a photo of a weld plate enclosed showing the explanation of the production date code. Action Required: reply Text: Dear Mr Petrov, Thank you for your letter regarding the marking of weld plates. We assure you that we’ve taken into account the information you sent us. If there are any other changes in the company procedures, please inform us. Yours faithfully, Michail Ivanov .send --sent-- Action Required: delete

Exercise 2. Study the following email. Write a reply to thank the sender for information received.

(*OEM - Original Equipment Manufacturer)

From: Peter Chernov

Sent: 27 October 2008 12:24

To: A. Tonin; B. Kunin

Subject: FW: Marking of Flanges

Enc.: Logo_Links.jpg

Dear All,

This is to inform you that because of traceability reasons and the requirement of some * OEM – customers having various suppliers for the same product we made the decision to mark the flanges in the future as follows:

 marked “FTS” which stands for the abbreviation for the name of our company.

Action Required: reply

Exercise 3. Here is an email from Woodman Ltd., a manufacturing company, to a customer. Fill in the blanks with words from the box.

1. dispatched, 2. warehouse, 3. shipped, 4. delivery, 5. carrier, 6. packing list, 7. crate, 8. delivery note, 9. consignment

Ref: MS423

Dear Clive

We have just (a) ______ the (b) _____ of goods, order no. MS423, to you. We have used our usual (c) ______, MJ Irving. The chairs have been packed in a wooden (d) _______ and marked WD MS Belfast. I am attaching the (e) ______; the (f) ______ is enclosed with the goods.

The crate should be (g) ______ to Ireland on Thursday and Irving has promised (h) _____ to your (i) ________ in Belfast on Friday morning.

Regards

Barry

Exercise 4. You have a business trip to Rome and need a car during your stay. a) Using the information below, write an email to your company’s usual car hire firm to make the booking.

Car hire firm: Auto Co International

Contract: Francis Baker

Arrival flight: 17 October 8.30 a.m.

Departure flight: 20 October 5.15 p.m.

Car type: 5-door, Ford or Renault

Other requirements: Air conditioning

Useful language: I am going to ( Rome) … I arrive at (3.30 p.m.) on ( 10 January) I would like to/ I need to … Please confirm … I would like to book/ reserve/ change my booking … I am writing to confirm … With reference to your email …

2. Two days before you leave for Rome, you have to change your trip. Your plan is to drive from Rome to Milan and you want to return the car at Milan airport on 25 October, leaving at 7.00p.m. Send another email to the car hire firm to change your booking and confirm the new price.

Exercise 5. Write an email to a language school (university) asking about details/arrangements of a course. Ideas: ask about cost, dates, accommodation and etc.