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6. Now come up with your own suggestions, ideas, and considerations that may help deal with the following situations:

  1. You are organizing business workshop seminars for managers from Brazil, Austria, France and Japan. As you are preparing the schedule and planning the time you should start and finish every day, what problems do you think you might face with these groups from different countries?

  1. You are entertaining a group of students from China in Moscow. They always agree to any idea you suggest about visiting places of interest, eating in restaurants, throwing parties, dancing in nightclubs. But you notice that most of them do not look happy. What do you think you might have done wrong?

2.2 Listening:

INTERCULTURAL COMPETENCE

Before listening:

  1. Below are the definitions of the words in the box. Match the words and the definitions.

venture

to lack

sensitivity diverse

impact

bribe

to commit assumption

1.________________ means to be different.

2._______________ is a new business or activity.

3.________________ is the quality of understanding how someone feels and being careful not to offend them.

4.________________ is money or a present given to someone so that they will help you by doing something dishonest or illegal.

5.________________ means an effect, or an influence.

6.________________ means to do something illegal or morally wrong.

7.________________ is a decision based on poor evidence.

8.________________ means to not have any or enough of something that you need or want.

While listening:

  1. A management consultant talks about intercultural competence as a vital business skill for today’s global workers. Listen to the interview, then for each question, select the best answer.

1. What does Penny Barrett specialize in?

A. Intercultural business promotions

B. Intercultural business relations

C. International business practice

2. What is intercultural competence?

A. Successful work in international business

B. Ability to communicate successfully with people of other cultures

C. Basic communication abilities

3. What is one of the most important criteria in effective Intercultural competence?

A. Sensitivity to other cultures

B. Travelling to other countries

C. Meetings with foreigners

4. In the United Arab Emirates why do some foreigners prefer meetings to be held in a hotel lobby?

A. There are a lot of people in the hotel lobby.

B. There are a lot of people going in and out of the office.

C. Fewer people are late for the meeting

5. In which countries is it offensive to sit with your legs crossed?

A. European countries

B. Hong Kong

C. The Arab countries

6. In which countries is it normal to arrive at a meeting half an hour late?

A. Malaysia

B. Latin American countries

C. Germany

7. In which countries would it be considered rude to accept a gift with only one hand?

A. Japan and Hong Kong

B. The Middle Eastern Countries

C. The United States

8. Where should you never negotiate with your hand in your pockets?

A. Germany

B. Paraguay

C. Russia

After listening: