Федеральное государственное бюджетное образовательное учреждение

высшего профессионального образовании

«УФИМСКИЙ ГОСУДАРСТВЕННЫЙ НЕФТЯНОЙ

ТЕХНИЧЕСКИЙ УНИВЕРСИТЕТ»

Кафедра «Иностранные языки»

Business English

УЧЕБНО-МЕТОДИЧЕСКОЕ ПОСОБИЕ

«Деловой английский язык»

для магистрантов всех специальностей

Уфа 2012

Данное учебно-методическое пособие предназначено для магистрантов всех специальностей.

Цель учебно-методического пособия – обучение основам делового английского языка.

Приведен учебный материал, связанный с деловой корреспонденцией, общением по телефону, составлением резюме и другими аспектами делового общения. Пособие может быть использовано для аудиторной и самостоятельной работы магистрантов.

Составитель: О.В. Евсютина, доцент

Рецензент: к.ф.н., доцент кафедры иностранных языков Естественных факультетов Башгосуниверситета Р.А.Салахов.

© Уфимский государственный нефтяной технический университет, 2012

Unit 1. Getting Acquainted

Say some words about yourself . You may use the following phrases:

My name is…

I was born in…

I went to University in…

…where I studied…as my major.

And … as my minor.

I graduated in the following subjects…

I passed the State exam with distinction.

I have a … degree in…

I have a basic knowledge of English.

I speak fluent English.

At professional school I took courses in…

Then I worked for … years for a firm…

I wish to work for a larger organization with international links.

I wish to work abroad.

I wish to make use of my knowledge of languages.

I can operate the computer.

I have used a word prosessor.

Meeting people

Here are the words and phrases which are commonly used when we meet people. Read and memorize them.

Greetings Two friends meeting

Friends often say "Hi" to each other. Then they often ask a general question, such as "How are you?" or "How are things?" or "How's life?"

The reply to this question is normally positive.

"Fine thanks, and you?"

"Fine thanks, what about yourself?"

"Not bad." Or "Can't complain."

Greeting people you don't know

You can use "Hello" with people you don't know, but a more formal greeting is "Good morning / afternoon / evening."

The other person normally replies with the same greeting as you have used and then makes polite conversation, such as "How was your trip?" or "Did you find our office easily?"

Introducing yourself

At an informal party

"Hello, I'm Maria." Or "Hello, my name's Maria."

The reply could be:

"Hi, I'm Sarah." Or "Hello Maria, I'm Sarah." Or "Nice to meet you, I'm Sarah."

At work-related events

"I'd like to introduce myself. I'm Maria, from english@home."

Or, "Let me introduce myself. I'm Maria from english@home."

The reply could be:

"Nice to meet you. I'm Peter Mitchell, from Mitchell Creations."

"Pleased to meet you. I'm Peter Mitchell, from Mitchell Creations."

"How do you do? I'm Peter Mitchell from Mitchell Creations."

Introducing other people

Introducing a friend to a work colleague

"Sarah, have you met my colleague John?"

"Sarah, I'd like you to meet my colleague John."

Sarah says:

"Pleased to meet you, John." Or "Nice to meet you, John."

John could say:

"Nice to meet you too, Sarah." Or "Hello, Sarah."

Introducing clients

"Mr Mitchell, I'd like to introduce you to my manager, Henry Lewis."

Mr Mitchell could then say:

"How do you do?" and Henry Lewis also says "How do you do?"

Or Mr Mitchell could say:

"Pleased to meet you." Or "Good to meet you."

Speaking Tip

"How do you do?" is quite formal for British English speakers and the reply to this question is to repeat the phrase, "How do you do?" (as strange as that may sound!)

At a more informal party

When you introduce two of your friends to each other, you can simply say, "John, this is Sarah."

Cultural considerations

At work, one person may have higher status – your boss, or a client, for example. It's polite to address them as Mr / Ms until the situation becomes more informal.

If someone says, "Please call me (Henry)", you know you can use first names. If someone uses your first name, you can use their first name too.

People in European and English-speaking cultures often shake hands when they meet someone for the first time.

* Don't forget to smile! :-)

II. Read and translate the dialogue:

The International Conference

Paul Lodge is attending an international Information Technology (IT) conference at the New Exhibition Centre (NEC) in Birmingham, England. He has just completed the registration formalities and is making his way towards the first session he has booked. Soon he’s approached by a fellow delegate.

Vince: Hi. Are you going to the integrated systems sessions?

Paul : Yes, that’s the one in the main auditorium, I think.

Vince offers his hand in greeting.

Vince: I’m Vince Newman, Senior Vice President of Systems from Americom,USA. I see from your badge you are Paul.

Paul: Yes, that’s right. Paul Lodge, Chief Engineer from DIS AG.

Vince: Good to meet you,Paul. Are you staying here in town?

Paul: Yes, at the Post House. It’s just outside the city centre.

Vince: Well, we must meet up after the session. Here, let me give you my card.

Paul: Thank you, here’s mine.

Vince: Catch you later, Paul.

Another delegate approaches Paul.

Charles: Excuse me, do you know the way to the integrated systems session?

Paul: Yes, it’s this way. I’m going there myself.

Charles: Oh fine. Do you mind if I come along with you?

Paul: No, of course not.

Charles: I’m Charles by the way,Charles Shearer, from Elecom plc.

Paul: Paul Lodge, DIS AG.

Charles: Pleased to meet you,Paul. I think we have a lot in common! Our people are spending a lot of time talking with yours at the moment.

Paul: Yes, that’s right. In fact, I met one of them last month.Robert Bridges, one of your senior specialists, I think.

Charles: Yes. Bob runs the emergency support team in London. Do you have any involvement with Americom?

Paul: Not that I’m aware of. Although you never know what talks are taking place at high level.

Charles: One of their senior people is supposed to be here. A chap by the name Vince Newman. I’d like to meet him.

Paul: He’s going to be at this session, so you’ll get your opportunity.

Charles: That’s good. Anyway, we’d better get cracking, it’s due to start.

Attend a conference – присутствовать на конференции

Not that I’m aware of. – Мне, во всяком случае, ничего об этом не известно.

Badge – значок, эмблема

Catch you later… - увидимся позже…

Do you mind if…? – Не возражаете, если…?

Emergency support team – группа поддержки на случай чрезвычайных обстоятельств

Fellow delegate – участник конференции

Get cracking – (нам лучше) поспешить

Involvement – зд. иметь отношение

Registration formalities – регистрация

Session - заседание