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Министерство культуры Российской Федерации

Федеральное государственное бюджетное образовательное учреждение высшего профессионального образования

«Санкт-Петербургский Государственный университет

культуры и искусств»

К. В. Агнаева

ENGLISH FOR TOURISM

Учебное пособие для студентов специальности

«Социально-культурный сервис и туризм»

Санкт-Петербург

2012

Оглавление

Preface 8

Course book Outline 9

Unit 1. Tourism Industry 11

Group Discussion 11

Reading 11

Vocabulary Focus 15

Speaking 18

Creative task 18

Unit 2. Types of Tourism 19

Group Discussion 19

Reading 19

Cultural Tourism 21

Ghetto Tourism and Graffiti Travel 27

Medical Tourism 31

Religious Tourism 40

Secular Pilgrimage (Personality Cult) 45

Sports Tourism 47

Vocabulary Focus 52

Speaking 55

Creative task 55

Unit 3. Means of travel 57

Group Discussion 57

Reading 57

Air travel 57

Travel by rail 59

Coach travel 60

Travel by car 62

Vocabulary Focus 68

Speaking 69

Creative task 70

Unit 4. Working in tourism 71

Group Discussion 71

Reading 71

Types of jobs you could do 71

Skills used in this Industry 72

Related jobs 73

Related industry 73

Vocabulary Focus 74

Speaking 75

Creative task 75

Unit 5. Travel Agency 76

Group Discussion 76

Reading 76

Origins 76

Operations 77

Vocabulary Focus 79

Speaking 81

Creative task 81

Unit 6. Hotels 82

Group Discussion 82

Reading 82

Types of Hotels or classification of hotel by type: 82

1.Target Markets 82

2. Levels Of service 85

4. Ownership and Affiliations 86

Vocabulary Focus 87

Speaking 87

Creative task 88

Unit 7. Business Travel 89

Group Discussion 89

Reading 89

Business Trip 89

Business Travel 89

Travel Insurance 91

Travel insurance buying tips 92

What should a travel insurance policy cover (the necessary minimum): 92

In case of cancellation or curtailment ensure your policy: 92

In case of stolen, lost or damaged possessions 93

In case of lost baggage on flights 93

Vocabulary Focus 93

Speaking 94

Creative task 94

Unit 8. Food service 96

Group Discussion 96

Reading 96

The History of Food Service Management 96

Early History 96

The Industrial Revolution 96

Food Regulation 97

World War II 97

Nutritional Standards 97

Potential 97

Vocabulary Focus 97

Speaking 99

Creative task 99

Unit 9. Tourism Promotion 100

Group Discussion 100

Reading 100

Promotion 100

Promotion Methods 100

Publicity 101

Advertising 101

Types of advertising 102

Media 102

Mobile billboard advertising 102

Infomercials 103

Vocabulary Focus 104

Speaking 105

Creative task 105

Questions 106

References 107

Appendix 108

World’s Most Visited Tourist Attractions 108

Preface

The proposed textbook is calculated for a language course for graduate students majoring in “Tourism”. The course concentrates on the main aspects of tourism industry, its regulation, research and development, latest trends and future prospects, awareness of which is essential for professionals in tourism industry.

The course is intended for students who already have a basic knowledge of English. It comprises theoretical fundamentals of tourism and provides for the input in a wide range of contexts relevant to the field.

The textbook consists of nine units; each of them is focused on a definite aspect of tourism. The structure of each unit is made up according to the latest trends and strategies in the foreign language teaching and, therefore, incorporates such methods as “dialogue method”, presentation, creative writing, small study groups, brainstorming, group discussion, symposium-forum, project work. The notes on teaching methods provide for better understanding of task requirements and skills improvement students gain while accomplishing the task.

The textbook can also be used for self-studying or for the purpose of all-round education.