- •Business communications английский язык делового общения
- •Описание курса
- •By Alison Baduel Russian text by Irina Nagai тематический план
- •Lesson 1
- •Introduction to Business Communications
- •Homework
- •Tara Fashions Exercise for Business Communications Introductory Lesson (Pg. 27 Ex. B of Course Book)
- •Lesson 1: English Grammar Exercise
- •Lesson 2
- •Cosmopolitan Readers Queue for Tube Job
- •Useful Terms and Language
- •Vocabulary Words
- •Lesson 2: English Grammar Exercise
- •Lesson 3 Selling Online & Business Negotiations
- •Business Communications Products and Advertising
- •Lesson 5
- •Case Study Group #
- •Fax transmission
- •1. Employees
- •2. Infrastructure
- •3. Local Tax
- •Lesson 5: English Grammar Exercise Prefixes
- •Exercise a: Describe what the words below mean based upon sentence context and what you have learned about prefixes..
- •Lesson 6 New Business and Strategic Planning
- •Lesson 6: English Grammar Exercise
- •Lesson 7 British English versus American English
- •Common Words in Everyday Speech
- •Some Facts about American English and British English
- •Spelling Differences between American English and British English
- •Miscellaneous Spelling Differences between American English and British English
- •Lesson 8
- •Lesson 9
- •Dell Tries to crack South America
- •Management Style Test
- •Management Style Test Answers
- •Lesson 9: English Grammar Exercise Suffixes
- •Lesson 10
- •Influences on Communication
- •The 4 Main Types of Corporate Culture
- •1) Power Cultures
- •2) Role Cultures
- •3) Task Cultures
- •4) Individual Cultures
- •Lesson 10: English Grammar Exercise Common Root Words
- •Exercise a: Define the underlined words based upon sentence context and the chart above.
- •Lesson 11 The Basics of Organizational Design
- •Organizational Designs
- •Business Jargon
- •Common Business Abbreviations
- •Introduction to Business Abbreviations
- •Lesson 12
- •Appendix a English-Russian Business English Reference Guide Useful Words and Expressions
- •Sample Letter
- •Sample Letter
- •Sample Letter
- •Order Acknowledgement
- •Sample Letter
- •Cover Letter
- •Sample Letter
- •Opening Salutations
- •Referring Phrases
- •Литература
Miscellaneous Spelling Differences between American English and British English
American English |
Commonwealth English |
Aluminum |
Aluminium |
Ax |
Axe |
Check |
Cheque |
Disk |
Disc |
Forever |
For ever |
Jail |
Gaol |
Gray |
Grey |
Jewelry |
Jewellry |
Curb |
Kerb |
Tire |
Tyre |
Percent |
Per cent |
Program |
Programme |
Class Exercises
Exercise A: What do you think the following British English words mean? Match them with what you think to be their correct American English definitions.
1) Blimey |
A) Small or to be small |
2) Cheerio |
B) To steal |
3) Cheers |
C) To be surprised or taken aback |
4) Crikey |
D) Checkmark or a second in time |
5) Gobsmaked |
E) “Wow” or “My goodness” |
6) Kip |
F) To rent |
7) Hire |
G) A way of saying “goodbye” |
8) Wee |
H) “Thank you” in informal conversation |
9) Tick |
I) An expression of surprise |
10) Pinch |
J) A short nap, or to sleep |
Exercise B: What do you think the following British English Expressions mean in American English?
1) There was a queue of people waiting to pay their phone bills.
2) The car was phut, there was no way to repair it or fix it any longer.
3) He is just totally brill! I have never met anyone so smart in my life!
4) A bill for electricity just arrived in the post today.
5) People just don’t seem to care about the city. There is rubbish everywhere on the streets.
6) It’s positively smashing that you could join us tonight!
7) Whoops-a-daisy! It appears that I’ve lost my car keys.
8) He was not feeling well so he havered on about nothing and we were not able to understand what he was talking about.
Exercise C: Is it British English or American English?Place an “A” next to those sentences with an American spelling of the word and a “B” next to sentences with a British spelling of the word.
1) This disc doesn’t work on my computer.
2) The sky is really gray today.
3) I need to buy new tyres for my car.
4) I am 100 per cent sure that I can find a new job.
5) This television program is not very good.
6) I think that I have a high level of organizational skills.
7) The company placed an advert in the newspaper last week.
*Please read on to Lesson 8 and read the introduction to the lesson and complete the homework assignment before Lesson 8 so that you are prepared to participate in class discussions.
Lesson 8
Country Studies, How Culture Affects Business Communications
Lesson Introduction
Country Studies
It is important to be aware of not only your own country and culture but also the world around you, especially in terms of business communications. In order for a business to survive in such a global marketplace it must have a good understanding of how its own country and other countries as well. It is important to note that every country has its own form of culture, history, habits, ideas, style, language, manners of speech and so on. Even countries that border one another and speak the same language contain their own culture. It is also possible that even within the borders of one country, communication can be hindered by different subcultures. A good example of this is the US where subcultures have developed throughout the country. These various subcultures sometimes make it difficult for people of the same country from different regions of the country to communicate with one another even though they speak the same language. This proves the fact that language is not the only key to successful communication. In order to be successful in business communications you must be knowledgable and mindful of the cultural climate in which you are operating. The differences between different cultures can make for horrible problems in business communications and the complete failure of a business. This is why it is good to learn more of the world around us and how it operates.
Homework to prepare for Lesson 8 before the class
Please bring with you to Lesson 8 some information on any country that you find interesting. You will need to learn about some of the cultural differences between that culture and your own and you will need to find out some of the following information about the country:
Population
Geograhpich location
Literacy rate
GDP (Gross Domestic Product) per household/family
Currency
Main language(s)
Type of government
Main religion(s)
Main export
Main import
Percentage of population below the poverty line
One interesting fact about the country’s culture
*You are welcome to look up any additional information about the country that you would like. You will need to discuss the information that you find out about your country during the next lesson.
*There are many sources on the Internet that will help you to find the information above. One of the best sources that will help you to find this information is www.ciaworldfactbook.gov This site has all of the information listed above for every country in the world and the information is up to date. It should take you approximately 15 minutes to complete this assignment.
Below are some ideas of countries that you may be interested in researching. Please feel free to look up information on any country aside from your own country.
Saudi Arabia China Chad Canada
Germany Japan Zimbabwe Venezuela
France Singapore South Africa Cuba
Spain Taiwan Egypt Argentina
Britain Malaysia Austrailia Brazil