- •Lecture 1. Theoretical basis of negotiations
- •Seminar 1.
- •1. Let’s get acquainted astrological signs
- •2. 10 Tips for successful negotiations.
- •1. Be prepared
- •2. Understand the needs of your partners
- •10. Quit while you are ahead
- •3. What experienced negotiator must do.
- •Lecture 2. Negotiations
- •Seminar 2
- •The art of negotiation
- •How to change somebody’s mind
- •Making the deal: Women as negotiators
- •4. Women negotiators: Unleash your innate skills
- •6. Strategies of success formulated by world-known women
- •Lecture 3. Strategy and tactics
- •Seminar 3
- •The most powerful persuasion skill you will ever learn (criteria elicitation)
- •2. Negotiation: How to be right without making other people wrong
- •3.Negotiating skills: ask for more than you expect to get
- •Test “Do people like you?”
- •Count the sum. Excellent ---- 85-100
- •Lecture 4. Cross- cultural negotiations
- •Coping with Culture.
- •Seminar 4
- •Cross cultural aspects
- •2. Don’t be afraid of silence
- •3. National Styles of Negotiations
- •1. English 2. Chinese 3. American 4. French 5. Arabic
- •6. Spanish 7. Japanese 8. Italian 9. German
- •Test “Are you able to succeed in your life?”
- •The results
- •The results.
- •Lectures 5 & 6. A suggested model of negotiations
- •A suggested model of international negotiation
- •Seminar 5
- •1. Negotiating tactics: don’t let "good guy – bad guy" control the sales negotiation
- •2. Avoiding and accommodating in negotiation
- •Seminar 6
- •1. Determine your rate and negotiate carefully with unreasonable clients
- •2. Study the description of corporative codes and give your own examples. Corporative Ethical Codes
- •Ethical Code of “Coca Cola Company”
- •Professional Codes
- •Russian National Code of the Work in the Field of Computer Science and Telecommunications
- •Test “a Captain or a Soldier.”
- •The Results
- •Lecture 7. Turning points in international negotiations
- •Seminar 7
- •1. Let’s make a deal
- •2. Negotiation: forcing versus compromising
- •Test “How good are you at managing conflict”?
- •Lecture 8. Intergroup negotiations
- •Seminar 8
- •10 Qualities managers are looking for in hiring you
- •Games are a reflection of behaviour
- •Questions for discussion
Test “Do people like you?”
SAY “Yes” or “No”
It’s important to remember that I am evaluated by people almost the whole day.
A person must be confident in himself to discuss with the friends his hobbies no matter it’s interesting for them or not.
The best thing is to keep self-respect even when there’s a great temptation to change the decision.
If a person notices mistakes in the speaker’s speech. Is it good to correct them?
It’s necessary to be witty and communicative with the unknown people in order to draw their attention.
If you are introduced to a person and you haven’t caught the name. It’s necessary to ask him to repeat the name.
In order to be respected by the other people, don’t allow them to make fun of you.
It’s necessary to be on the alert, otherwise, people begin to make fun of you and show you like a fool.
If a speaker is witty, it’s also important to be up to standard or try to stop communicating.
It’s always necessary to try to fit the spirit of the company where you are.
You should always help your friends, because sometimes you also need their help.
Don’t help people too much, because people seldom estimate you at their true worth.
It is better when people depend on me, but not I depend on them.
The real friend tries to help his friends.
It’s important to demonstrate your best features in order to be estimated properly.
If somebody in a company tells the old joke, it is necessary to interrupt him.
If somebody tells the old joke, a polite person should laugh at it.
If a friend invites you to his place, but you are going to the cinema, it is better to say that you have a headache, rather than to speak about the real reason.
A real friend insists that the other people should behave as he wants them to do.
You should not defend your opinion persistently when you hear the opposite variant.
Result
For each answer which is equal to the right one, add yourself 5 points.
Answers: YES – 6, 13, 14, 20. NO – all the others.
Count the sum. Excellent ---- 85-100
Good--- 75-80
Satisfactory --- 65-70
Poor ---0-6
The higher the sum, the more people like you.
Lecture 4. Cross- cultural negotiations
The main points of the lecture.
Cross cultural negotiation is one of many specialized areas within the wider communications. It is a way of approaching international business.
Peculiarities of cross cultural negotiations. They help to avoid barriers and failures in the international business arena.
Factors influencing cross cultural negotiations. Negotiating Goal and Basic Concept; Protocol; Communications; Risk-Taking Propensity; View of Time; Decision-Making System; Form of Agreement; Power Distance; Personal Style.
Coping with Culture.
learn the other side’s culture;
don’t stereotype;
find ways to bridge the culture gap.
National and cultural negotiation styles. They reflect communication behaviors and the priorities of the culture.