- •BUSINESSES IN THE BOOK
- •Preface
- •Brief Contents
- •CONTENTS
- •Why Study Strategy?
- •Why Economics?
- •The Need for Principles
- •So What’s the Problem?
- •Firms or Markets?
- •A Framework for Strategy
- •Boundaries of the Firm
- •Market and Competitive Analysis
- •Positioning and Dynamics
- •Internal Organization
- •The Book
- •Endnotes
- •Costs
- •Cost Functions
- •Total Cost Functions
- •Fixed and Variable Costs
- •Average and Marginal Cost Functions
- •The Importance of the Time Period: Long-Run versus Short-Run Cost Functions
- •Sunk versus Avoidable Costs
- •Economic Costs and Profitability
- •Economic versus Accounting Costs
- •Economic Profit versus Accounting Profit
- •Demand and Revenues
- •Demand Curve
- •The Price Elasticity of Demand
- •Brand-Level versus Industry-Level Elasticities
- •Total Revenue and Marginal Revenue Functions
- •Theory of the Firm: Pricing and Output Decisions
- •Perfect Competition
- •Game Theory
- •Games in Matrix Form and the Concept of Nash Equilibrium
- •Game Trees and Subgame Perfection
- •Chapter Summary
- •Questions
- •Endnotes
- •Doing Business in 1840
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Doing Business in 1910
- •Business Conditions in 1910: A “Modern” Infrastructure
- •Production Technology
- •Transportation
- •Communications
- •Finance
- •Government
- •Doing Business Today
- •Modern Infrastructure
- •Transportation
- •Communications
- •Finance
- •Production Technology
- •Government
- •Infrastructure in Emerging Markets
- •Three Different Worlds: Consistent Principles, Changing Conditions, and Adaptive Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •Definitions
- •Definition of Economies of Scale
- •Definition of Economies of Scope
- •Economies of Scale Due to Spreading of Product-Specific Fixed Costs
- •Economies of Scale Due to Trade-offs among Alternative Technologies
- •“The Division of Labor Is Limited by the Extent of the Market”
- •Special Sources of Economies of Scale and Scope
- •Density
- •Purchasing
- •Advertising
- •Costs of Sending Messages per Potential Consumer
- •Advertising Reach and Umbrella Branding
- •Research and Development
- •Physical Properties of Production
- •Inventories
- •Complementarities and Strategic Fit
- •Sources of Diseconomies of Scale
- •Labor Costs and Firm Size
- •Spreading Specialized Resources Too Thin
- •Bureaucracy
- •Economies of Scale: A Summary
- •The Learning Curve
- •The Concept of the Learning Curve
- •Expanding Output to Obtain a Cost Advantage
- •Learning and Organization
- •The Learning Curve versus Economies of Scale
- •Diversification
- •Why Do Firms Diversify?
- •Efficiency-Based Reasons for Diversification
- •Scope Economies
- •Internal Capital Markets
- •Problematic Justifications for Diversification
- •Diversifying Shareholders’ Portfolios
- •Identifying Undervalued Firms
- •Reasons Not to Diversify
- •Managerial Reasons for Diversification
- •Benefits to Managers from Acquisitions
- •Problems of Corporate Governance
- •The Market for Corporate Control and Recent Changes in Corporate Governance
- •Performance of Diversified Firms
- •Chapter Summary
- •Questions
- •Endnotes
- •Make versus Buy
- •Upstream, Downstream
- •Defining Boundaries
- •Some Make-or-Buy Fallacies
- •Avoiding Peak Prices
- •Tying Up Channels: Vertical Foreclosure
- •Reasons to “Buy”
- •Exploiting Scale and Learning Economies
- •Bureaucracy Effects: Avoiding Agency and Influence Costs
- •Agency Costs
- •Influence Costs
- •Organizational Design
- •Reasons to “Make”
- •The Economic Foundations of Contracts
- •Complete versus Incomplete Contracting
- •Bounded Rationality
- •Difficulties Specifying or Measuring Performance
- •Asymmetric Information
- •The Role of Contract Law
- •Coordination of Production Flows through the Vertical Chain
- •Leakage of Private Information
- •Transactions Costs
- •Relationship-Specific Assets
- •Forms of Asset Specificity
- •The Fundamental Transformation
- •Rents and Quasi-Rents
- •The Holdup Problem
- •Holdup and Ex Post Cooperation
- •The Holdup Problem and Transactions Costs
- •Contract Negotiation and Renegotiation
- •Investments to Improve Ex Post Bargaining Positions
- •Distrust
- •Reduced Investment
- •Recap: From Relationship-Specific Assets to Transactions Costs
- •Chapter Summary
- •Questions
- •Endnotes
- •What Does It Mean to Be “Integrated?”
- •The Property Rights Theory of the Firm
- •Alternative Forms of Organizing Transactions
- •Governance
- •Delegation
- •Recapping PRT
- •Path Dependence
- •Making the Integration Decision
- •Technical Efficiency versus Agency Efficiency
- •The Technical Efficiency/Agency Efficiency Trade-off
- •Real-World Evidence
- •Double Marginalization: A Final Integration Consideration
- •Alternatives to Vertical Integration
- •Tapered Integration: Make and Buy
- •Franchising
- •Strategic Alliances and Joint Ventures
- •Implicit Contracts and Long-Term Relationships
- •Business Groups
- •Keiretsu
- •Chaebol
- •Business Groups in Emerging Markets
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitor Identification and Market Definition
- •The Basics of Competitor Identification
- •Example 5.1 The SSNIP in Action: Defining Hospital Markets
- •Putting Competitor Identification into Practice
- •Empirical Approaches to Competitor Identification
- •Geographic Competitor Identification
- •Measuring Market Structure
- •Market Structure and Competition
- •Perfect Competition
- •Many Sellers
- •Homogeneous Products
- •Excess Capacity
- •Monopoly
- •Monopolistic Competition
- •Demand for Differentiated Goods
- •Entry into Monopolistically Competitive Markets
- •Oligopoly
- •Cournot Quantity Competition
- •The Revenue Destruction Effect
- •Cournot’s Model in Practice
- •Bertrand Price Competition
- •Why Are Cournot and Bertrand Different?
- •Evidence on Market Structure and Performance
- •Price and Concentration
- •Chapter Summary
- •Questions
- •Endnotes
- •6: Entry and Exit
- •Some Facts about Entry and Exit
- •Entry and Exit Decisions: Basic Concepts
- •Barriers to Entry
- •Bain’s Typology of Entry Conditions
- •Analyzing Entry Conditions: The Asymmetry Requirement
- •Structural Entry Barriers
- •Control of Essential Resources
- •Economies of Scale and Scope
- •Marketing Advantages of Incumbency
- •Barriers to Exit
- •Entry-Deterring Strategies
- •Limit Pricing
- •Is Strategic Limit Pricing Rational?
- •Predatory Pricing
- •The Chain-Store Paradox
- •Rescuing Limit Pricing and Predation: The Importance of Uncertainty and Reputation
- •Wars of Attrition
- •Predation and Capacity Expansion
- •Strategic Bundling
- •“Judo Economics”
- •Evidence on Entry-Deterring Behavior
- •Contestable Markets
- •An Entry Deterrence Checklist
- •Entering a New Market
- •Preemptive Entry and Rent Seeking Behavior
- •Chapter Summary
- •Questions
- •Endnotes
- •Microdynamics
- •Strategic Commitment
- •Strategic Substitutes and Strategic Complements
- •The Strategic Effect of Commitments
- •Tough and Soft Commitments
- •A Taxonomy of Commitment Strategies
- •The Informational Benefits of Flexibility
- •Real Options
- •Competitive Discipline
- •Dynamic Pricing Rivalry and Tit-for-Tat Pricing
- •Why Is Tit-for-Tat So Compelling?
- •Coordinating on the Right Price
- •Impediments to Coordination
- •The Misread Problem
- •Lumpiness of Orders
- •Information about the Sales Transaction
- •Volatility of Demand Conditions
- •Facilitating Practices
- •Price Leadership
- •Advance Announcement of Price Changes
- •Most Favored Customer Clauses
- •Uniform Delivered Prices
- •Where Does Market Structure Come From?
- •Sutton’s Endogenous Sunk Costs
- •Innovation and Market Evolution
- •Learning and Industry Dynamics
- •Chapter Summary
- •Questions
- •Endnotes
- •8: Industry Analysis
- •Performing a Five-Forces Analysis
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power and Buyer Power
- •Strategies for Coping with the Five Forces
- •Coopetition and the Value Net
- •Applying the Five Forces: Some Industry Analyses
- •Chicago Hospital Markets Then and Now
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Commercial Airframe Manufacturing
- •Market Definition
- •Internal Rivalry
- •Barriers to Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Professional Sports
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Professional Search Firms
- •Market Definition
- •Internal Rivalry
- •Entry
- •Substitutes and Complements
- •Supplier Power
- •Buyer Power
- •Conclusion
- •Chapter Summary
- •Questions
- •Endnotes
- •Competitive Advantage Defined
- •Maximum Willingness-to-Pay and Consumer Surplus
- •From Maximum Willingness-to-Pay to Consumer Surplus
- •Value-Created
- •Value Creation and “Win–Win” Business Opportunities
- •Value Creation and Competitive Advantage
- •Analyzing Value Creation
- •Value Creation and the Value Chain
- •Value Creation, Resources, and Capabilities
- •Generic Strategies
- •The Strategic Logic of Cost Leadership
- •The Strategic Logic of Benefit Leadership
- •Extracting Profits from Cost and Benefit Advantage
- •Comparing Cost and Benefit Advantages
- •“Stuck in the Middle”
- •Diagnosing Cost and Benefit Drivers
- •Cost Drivers
- •Cost Drivers Related to Firm Size, Scope, and Cumulative Experience
- •Cost Drivers Independent of Firm Size, Scope, or Cumulative Experience
- •Cost Drivers Related to Organization of the Transactions
- •Benefit Drivers
- •Methods for Estimating and Characterizing Costs and Perceived Benefits
- •Estimating Costs
- •Estimating Benefits
- •Strategic Positioning: Broad Coverage versus Focus Strategies
- •Segmenting an Industry
- •Broad Coverage Strategies
- •Focus Strategies
- •Chapter Summary
- •Questions
- •Endnotes
- •The “Shopping Problem”
- •Unraveling
- •Alternatives to Disclosure
- •Nonprofit Firms
- •Report Cards
- •Multitasking: Teaching to the Test
- •What to Measure
- •Risk Adjustment
- •Presenting Report Card Results
- •Gaming Report Cards
- •The Certifier Market
- •Certification Bias
- •Matchmaking
- •When Sellers Search for Buyers
- •Chapter Summary
- •Questions
- •Endnotes
- •Market Structure and Threats to Sustainability
- •Threats to Sustainability in Competitive and Monopolistically Competitive Markets
- •Threats to Sustainability under All Market Structures
- •Evidence: The Persistence of Profitability
- •The Resource-Based Theory of the Firm
- •Imperfect Mobility and Cospecialization
- •Isolating Mechanisms
- •Impediments to Imitation
- •Legal Restrictions
- •Superior Access to Inputs or Customers
- •The Winner’s Curse
- •Market Size and Scale Economies
- •Intangible Barriers to Imitation
- •Causal Ambiguity
- •Dependence on Historical Circumstances
- •Social Complexity
- •Early-Mover Advantages
- •Learning Curve
- •Reputation and Buyer Uncertainty
- •Buyer Switching Costs
- •Network Effects
- •Networks and Standards
- •Competing “For the Market” versus “In the Market”
- •Knocking off a Dominant Standard
- •Early-Mover Disadvantages
- •Imperfect Imitability and Industry Equilibrium
- •Creating Advantage and Creative Destruction
- •Disruptive Technologies
- •The Productivity Effect
- •The Sunk Cost Effect
- •The Replacement Effect
- •The Efficiency Effect
- •Disruption versus the Resource-Based Theory of the Firm
- •Innovation and the Market for Ideas
- •The Environment
- •Factor Conditions
- •Demand Conditions
- •Related Supplier or Support Industries
- •Strategy, Structure, and Rivalry
- •Chapter Summary
- •Questions
- •Endnotes
- •The Principal–Agent Relationship
- •Combating Agency Problems
- •Performance-Based Incentives
- •Problems with Performance-Based Incentives
- •Preferences over Risky Outcomes
- •Risk Sharing
- •Risk and Incentives
- •Selecting Performance Measures: Managing Trade-offs between Costs
- •Do Pay-for-Performance Incentives Work?
- •Implicit Incentive Contracts
- •Subjective Performance Evaluation
- •Promotion Tournaments
- •Efficiency Wages and the Threat of Termination
- •Incentives in Teams
- •Chapter Summary
- •Questions
- •Endnotes
- •13: Strategy and Structure
- •An Introduction to Structure
- •Individuals, Teams, and Hierarchies
- •Complex Hierarchy
- •Departmentalization
- •Coordination and Control
- •Approaches to Coordination
- •Types of Organizational Structures
- •Functional Structure (U-form)
- •Multidivisional Structure (M-form)
- •Matrix Structure
- •Matrix or Division? A Model of Optimal Structure
- •Network Structure
- •Why Are There So Few Structural Types?
- •Structure—Environment Coherence
- •Technology and Task Interdependence
- •Efficient Information Processing
- •Structure Follows Strategy
- •Strategy, Structure, and the Multinational Firm
- •Chapter Summary
- •Questions
- •Endnotes
- •The Social Context of Firm Behavior
- •Internal Context
- •Power
- •The Sources of Power
- •Structural Views of Power
- •Do Successful Organizations Need Powerful Managers?
- •The Decision to Allocate Formal Power to Individuals
- •Culture
- •Culture Complements Formal Controls
- •Culture Facilitates Cooperation and Reduces Bargaining Costs
- •Culture, Inertia, and Performance
- •A Word of Caution about Culture
- •External Context, Institutions, and Strategies
- •Institutions and Regulation
- •Interfirm Resource Dependence Relationships
- •Industry Logics: Beliefs, Values, and Behavioral Norms
- •Chapter Summary
- •Questions
- •Endnotes
- •Glossary
- •Name Index
- •Subject Index
THE HORIZONTAL BOUNDARIES |
2 |
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F ew concepts in microeconomics, if any, are more fundamental to business strategy than the horizontal boundaries of the firm and the closely related topics of economies of scale and economies of scope. Economies of scale allow some firms to achieve a cost advantage over their rivals and are a key determinant of market structure and entry. Even the internal organization of a firm can be affected by the importance of realizing scale economies.
We mostly think about economies of scale as a key determinant of a firm’s horizontal boundaries, which identify the quantities and varieties of products and services that it produces. In some industries, such as microprocessors and airframe manufacturing, economies of scale are huge and a few large firms dominate. In other industries, such as web site design and shoe production, scale economies are minimal and small firms are the norm. Some industries, such as beer and computer software, have large market leaders (Anheuser-Busch, Microsoft), yet small firms (Boston Beer Company, Blizzard Entertainment) fill niches where scale economies are less important.
An understanding of the sources of economies of scale and scope is clearly critical for formulating and assessing competitive strategy. This chapter identifies the key sources of economies of scale and scope and provides approaches for assessing their importance.
DEFINITIONS
Informally, when there are economies of scale and scope, “bigger is better.” To facilitate identification and measurement, it is useful to define economies of scale and scope more precisely.
Definition of Economies of Scale
The production process for a specific good or service exhibits economies of scale over a range of output when average cost (i.e., cost per unit of output) declines over that range. If average cost (AC) declines as output increases, then the marginal cost of
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62 • Chapter 2 • The Horizontal Boundaries of the Firm
FIGURE 2.1
A U-Shaped Average Cost Curve
AC
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Average costs decline initially as fixed costs are |
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spread over additional units of output. Average costs |
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eventually rise as production runs up against capacity |
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the last unit produced (MC) must be less than the average cost.1 If average cost is increasing, then marginal cost must exceed average cost, and we say that production exhibits diseconomies of scale.
An average cost curve captures the relationship between average costs and output. Economists often depict average cost curves as U-shaped, as shown in Figure 2.1, so that average costs decline over low levels of output, but increase at higher levels of output. A combination of factors may cause a firm to have U-shaped costs. A firm’s average costs may decline initially as it spreads fixed costs over increasing output. Fixed costs are insensitive to volume; they must be expended regardless of the total output. Examples of such volume-insensitive costs are manufacturing overhead expenses, such as insurance, maintenance, and property taxes. Firms may eventually see an upturn in average costs if they bump up against capacity constraints, or if they encounter coordination or other and agency problems. We will develop most of these ideas in this chapter. Coordination and agency problems are addressed in Chapters 3 and 4.
If average cost curves are U-shaped, then small and large firms would have higher costs than medium-sized firms. In reality, large firms rarely seem to be at a substantial cost disadvantage. The noted econometrician John Johnston once examined production costs for a number of industries and determined that the corresponding cost curves were closer to L-shaped than U-shaped. Figure 2.2 depicts an L-shaped cost curve. When average cost curves are L-shaped, average costs decline up to the minimum efficient scale (MES) of production and all firms operating at or beyond MES have similar average costs.
Sometimes, production exhibits U-shaped average costs in the short run, as firms that try to expand output run up against capacity constraints. In the long term, however, firms can expand their capacity by building new facilities. If each facility operates efficiently, firms can grow as large as desired without driving up average costs. This would generate the L-shaped cost curves observed by Johnston. A good example is when a cement company builds a plant in a new location. We have more to say about the distinction between shortand long-run costs later in this chapter.
Definitions • 63
FIGURE 2.2
An L-Shaped Average Cost Curve
When capacity does not prove to be constraining, average costs may not rise as they do in a U-shaped cost curve. Output equal to or exceeding minimum efficient scale (MES) is efficient from a cost perspective.
$ Per unit
AC
MES
Quantity
Definition of Economies of Scope
Economies of scope exist if the firm achieves savings as it increases the variety of goods and services it produces. Because it is difficult to show scope economies graphically, we will instead introduce a simple mathematical formulation. Formally, let TC(Qx, Qy) denote the total cost to a single firm producing Qx units of good X and Qy units of good Y. Then a production process exhibits scope economies if
TC(Qx , Qy) , TC(Qx, 0) 1 TC(0, Qy)
This formula captures the idea that it is cheaper for a single firm to produce both goods X and Y than for one firm to produce X and another to produce Y. To provide another interpretation of the definition, note that a firm’s total costs are zero if it produces zero quantities of both products, so TC(0, 0) 5 0. Then, rearrange the preceding formula to read:
TC(Qx , Qy) 2 TC(0, Qy) , TC(Qx , 0)
This says that the incremental cost of producing Qx units of good X, as opposed to none at all, is lower when the firm is producing a positive quantity Qy of good Y.
When strategists recommend that firms “leverage core competencies” or “compete on capabilities,” they are essentially recommending that firms exploit scope economies. Tesco’s capability in warehousing and distribution gives it a cost advantage across many geographic markets. Apple’s core competency in engineering allows it to make popular cell phones, laptops, and tablet computers. Ikea’s skills in product design extends to an enormous range of home furnishing products. As these examples suggest, economies of scale and scope may arise at any point in the production process, from acquisition and use of raw inputs to distribution and retailing. Although business managers often cite scale and scope economies as justifications for growth activities and mergers, they do not always exist. In some cases, bigger may be worse! Thus, it is important to identify specific sources of scale economies and, if possible, measure their magnitude. The rest of this chapter shows how to do this.
64 • Chapter 2 • The Horizontal Boundaries of the Firm
SCALE ECONOMIES, INDIVISIBILITIES,
AND THE SPREADING OF FIXED COSTS
The most common source of economies of scale is the spreading of fixed costs over an ever-greater volume of output. Fixed costs arise when there are indivisibilities in the production process. Indivisibility simply means that an input cannot be scaled down below a certain minimum size, even when the level of output is very small.
Indivisibilities are present in nearly all production processes, and failure to recognize the associated economies of scale can cripple a firm. Web-based grocery stores such as Peapod and Webvan were once thought to have unlimited growth potential, but their enthusiasts failed to appreciate the challenge of indivisibilities. Webvan once shipped groceries from its Chicago warehouse to suburbs throughout Chicagoland. To ship to a suburb such as Highland Park, Webvan required a truck, driver, and fuel. The amount that Webvan paid for these inputs was largely independent of whether it delivered to one household or 10. Thus, these inputs represented indivisible fixed costs of serving Highland Park. Webvan was unable to generate substantial business in Highland Park (or other Illinois communities, for that matter), so it sent its trucks virtually empty. Unable to recoup warehousing costs, the company went bankrupt. Peapod faces the same problem today, but does enough business in densely populated neighborhoods in downtown Chicago to survive.
Indivisibilities can give rise to fixed costs, and hence scale and scope economies, at several different levels: the product level, the plant level, and the multiplant level. The next few subsections discuss the link between fixed costs and economies of scale at each of these levels.
Economies of Scale Due to Spreading of Product-Specific Fixed Costs
Product-specific fixed costs may include special equipment such as the cost to manufacture a special die used to make an aircraft fuselage. Fixed costs may also include research and development expenses such as the cost of developing graphics software to facilitate development of a new video game. Fixed costs may include training expenses such as the cost of a one-week training program preceding the implementation of a total quality management initiative. Fixed costs may also include setup costs such as the time and expense required to design a retailer web page.
Even a simple production process may require substantial fixed costs. The production of an aluminum can involves only a few steps. Aluminum sheets are cut to size, formed and punched into the familiar cylindrical can shape, then trimmed, cleaned, and decorated. A lid is then attached to a flange around the lip of the can, and a tab is fastened to the lid. Though the process is simple, a single line for producing aluminum cans can cost about $50 million. If the opportunity cost of tying up funds is 10 percent, the fixed costs expressed on an annualized basis amount to about $5 million per year.2
The average fixed cost of producing aluminum cans falls as output increases. To quantify this, suppose that the peak capacity of a fully automated aluminum can plant is 500 million cans annually (or about 0.5 percent of the total U.S market). The average fixed cost of operating this plant at full capacity for one year is determined by dividing the annual cost ($5,000,000) by total output (500,000,000). This works out to one cent per can. On the other hand, if the plant only operates at 25 percent of capacity,