business letters for busy people
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Business Letters for Busy People |
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British Nobility
The correct form is to address a representative of the
Royal Person: “The Private Secretary to Her Majesty, the
Queen.”
Baron
The Right Honorable Lord Swarthmore
Dear Lord Swarthmore: or
My Lord Swarthmore:
Baroness
The Right Honorable Lady Swarthmore
Dear Lady Swarthmore: or
My Lady Swarthmore:
Duke
His Grace, The Duke of Marlington
Dear Duke of Marlington: or
My Lord Duke:
Duchess
Her Grace, The Duchess of Marlington
Dear Duchess: or
My Lord Madam:
Duke’s Younger Son
The Lord William Wymore
Dear Lord William:
Wife of Duke’s Younger Son
The Lady William Wymore
Dear Lady William:
Duke’s Daughter
The Lady Regina Wymore
Dear Lady Regina:
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Business Letters for Busy People |
Appendix |
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Contents | Index | Search |
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Earl
The Right Honorable the Earl of Tropingham
Dear Lord Cresswell: or
My Lord Cresswell:
Earl’s Wife
The Right Honorable the Countess of Tropingham
Dear Lady Cresswell: or
Madam Cresswell:
Knight
Sir Reginald Williams
Dear Sir: or
Dear Sir Reginald:
Marquess
The Most Honorable the Marquess of Cullertshire
Dear Lord Ranson: or
My Lord Ranson:
Marchioness
The Most Honorable the Marchioness of Cullertshire
Dear Lady Ranson: or
My Lady Ranson:
Viscount
The Right Honorable the Viscount Lindsay
Dear Lord Lindsay: or
My Lord Lindsay:
Viscountess
The Right Honorable the Viscountess Lindsay
Dear Lady Lindsay: or
My Lady Lindsay:
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Business Letters for Busy People |
Appendix |
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Contents | Index | Search |
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Clerical and Religious Orders
Abbot
The Right Reverend Walter Jones, O.S.B.
Right Reverend and Abbot of St. Benedict’s
Dear Father:
Archbishop
The Most Reverend Archbishop Terrance Smith
Archbishop of Canada
Your Excellency: or
Dear Archbishop:
Archbishop, Anglican
To His Grace the Lord Archbishop of Canterbury
Your Grace: or
My Dear Archbishop:
Archdeacon
The Venerable the Archdeacon of New York
Venerable Sir:
Bishop, Catholic
The Most Reverend Andrew Duncan
Bishop of New York
Your Excellency: or
Dear Bishop Duncan:
Bishop, Episcopal
The Right Reverend Samuel Thomas
Bishop of South Carolina
Dear Bishop Thomas:
Bishop, Other Denominations
The Reverend Sandra Wright
Reverend Madam: or
Dear Bishop Wright:
Brotherhood, Catholic, Member of
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Business Letters for Busy People |
Appendix |
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Contents | Index | Search |
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Brother Williams, S.J.
Dear Brother James:
Brotherhood, Catholic, Superior of
Brother Edward, S.J., Superior
Dear Brother Edward:
Canon
The Reverend Dwight Boyd
Dear Canon Boyd:
Cardinal
His Eminence, Harold Cardinal Lyte
Your Eminence: or
Dear Cardinal Lyte:
Clergyman, Protestant
The Reverend Catherine Wilson
Dear Madam: or
Dear Ms. Wilson:
(or, if having a doctor’s degree) The Reverend Dr. John Wong
Dear Dr. Wong:
Dean (of a Cathedral)
The Very Reverend Calvin Schmidt
Very Reverend Sir:
Dean Calvin Schmidt
Dear Dean Schmidt:
Monsignor
The Right Reverend Monsignor Ellis
Dear Monsignor Ellis: or
Right Reverend Monsignor
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Business Letters for Busy People |
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Patriarch (of an Eastern Church)
His Beatitude the Patriarch of New York
Most Reverend Lord:
Pope
His Holiness, Pope John Paul II or
His Holiness, the Pope
Your Holiness: or
Most Holy Father:
Priest, Roman Catholic
The Reverend Lynn Martin
Dear Father Martin: or
Reverend Father:
Priest, Episcopal or Anglican
The Reverend Edward Arnold
Dear Mr. Arnold: or
Dear Father Arnold:
Priest, Denominational Protestant
The Reverend Cheryl Tims
Dear Ms. Tims:
Rabbi
Rabbi Eli Gossman
Dear Rabbi Gossman:
(if having a doctor’s degree) Rabbi David Weiss, D.D.
Dear Dr. Weiss:
Sisterhood, Member of
Sister Mary Theresa, S
Dear Sister Mary Theresa: or
Dear Sister:
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Business Letters for Busy People |
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Sisterhood, Superior of
The Reverend Mother Superior, S
Reverend Mother:
College and University Officials
Dean of a College or University
Dean Mary Carlson
Dear Dean Carlson:
President of a College or University
President James Bagg
Dear President Bagg:
Professor of a College or University
Professor Linda Tripp
Dear Professor Tripp:
Note: The college official’s educational degrees, if known, may be added after the name.
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Business Letters for Busy People |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ Contents | Index | Search |
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INDEX
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A |
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acceptance of resignation |
179 |
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acknowledging a complaint |
194 |
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disclaiming responsibility |
197 |
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explaining a misunderstanding |
198 |
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acknowledging a customer for a special occasion |
242 |
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acknowledging an accomplishment |
75, 76, 77, 78, 92 |
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acknowledging an order |
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back order |
201 |
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explaining shipment procedures |
202 |
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acknowledgment and request for funds letter 89 |
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acknowledgment of contribution letter 91 |
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additional information 13 |
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address, forms of |
247-261 |
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british nobility |
256-257 |
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clerical and religious orders |
258-261 |
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college and university officials |
261 |
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diplomats |
255 |
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federal, state and local government officials |
249-251 |
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military abbreviations |
254 |
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military ranks |
252-254 |
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professional ranks and titles |
248 |
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adjustment letter |
83 |
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announcement of meeting |
230 |
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announcing a price increase |
53 |
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announcing a promotion |
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internal 178 |
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personal |
177 |
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Contents | Index | Search |
Back 263 |
Business Letters for Busy People |
Index |
ABCDEFGHIJKLMNOPQRSTUVWXYZ Contents | Index | Search |
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announcing a sales campaign |
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to preferred customer’s letter 51 |
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promotion or incentive program |
50 |
announcing new fringe benefits letter |
82 |
announcing new products to a select group of customers 52
apologizing for an employee’s action |
203 |
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apology letter |
117 |
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appointment to a committee letter 100 |
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appointment to office letter |
99 |
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appreciation and fundraising event letter 90 |
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appreciation letter |
66 |
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attention line |
11 |
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audience |
2 |
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B |
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birth of a child letter |
113 |
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birthday wishes letter |
111 |
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block format |
17 |
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body of the letter |
12 |
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british nobility |
256-257 |
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C |
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change in client status announcement |
231 |
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character reference |
163 |
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checklist |
33, 61, 84, 106, 121, 133, 190, 212, 226, 237, 245 |
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clarity 6 |
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clerical and religious orders |
258-261 |
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collection letters |
23-33 |
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final notice/ultimatum |
29 |
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inquiry |
27 |
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insufficient funds |
30 |
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lost payment/apology |
32 |
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notification |
25 |
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reminder |
26 |
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thank you for payment |
31 |
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urgency |
28 |
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Contents | Index | Search |
Back 264 |
Business Letters for Busy People |
Index |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ Contents | Index | Search |
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college and university officials |
261 |
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community activities letters |
85-106 |
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acknowledgment and request for funds 89 |
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acknowledgment of accomplishment |
92 |
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acknowledgment of contribution |
91 |
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appointment to a committee |
100 |
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appointment to office 99 |
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appreciation and fundraising event |
90 |
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compliment |
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101 |
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complimenting a speaker |
103 |
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expression of appreciation |
98 |
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grant request |
94 |
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invitation to serve |
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95 |
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invitation to speak |
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102 |
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letter to legislator showing concern |
105 |
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letter to legislator showing support |
104 |
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membership invitation |
96 |
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refusal of a request |
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97 |
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solicitation of funds |
87, 88 |
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thank you |
93 |
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completeness |
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6-7 |
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compliment letter |
101 |
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compliment to employee for work |
236 |
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complimentary close |
12 |
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concise |
6 |
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concrete terms |
7 |
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condolence letters |
123-133 |
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brother |
131 |
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business associate |
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125 |
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child |
130 |
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father |
127 |
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husband |
129 |
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mother |
126 |
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sister |
132 |
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wife |
128 |
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confidential |
10 |
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confirmation to speaker |
184 |
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confirming sales order |
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congratulations letter |
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Contents | Index | Search |
Back 265 |
Business Letters for Busy People |
Index |
ABCDEFGHIJKLMNOPQRSTUVWXYZ Contents | Index | Search |
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considerations of a business letter |
2-3 |
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audience |
2 |
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purpose |
3 |
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style/organization |
3 |
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subject |
2 |
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constructive writing |
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conversational style |
6 |
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correct writing |
7 |
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correcting an error |
199 |
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correction, letter asking for a |
225 |
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cover letter for resumé |
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145, 146 |
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customer relations letters |
191-212 |
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acknowledging a complaint 194 |
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disclaiming responsibility |
197 |
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explaining a misunderstanding |
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198 |
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acknowledging an order |
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back order |
201 |
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explaining shipment procedures |
202 |
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apologizing for an employee’s action |
203 |
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correcting an error |
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199 |
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following up on a complaint |
195 |
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general apology |
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general appreciation |
193 |
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holiday greetings |
205 |
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notifying customers of a move |
204 |
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notifying of a complaint |
206, 207, 208, 209, 210-211 |
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regaining a customer’s confidence |
196 |
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death of a |
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brother letter |
131 |
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child letter |
130 |
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father letter |
127 |
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husband letter |
129 |
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mother letter |
126 |
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sister letter |
132 |
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wife letter 128 |
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business associate letter |
125 |
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delinquent reply |
43 |
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diplomats 255 |
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discontinuing a business relationship |
186, 187 |
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Contents | Index | Search |
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