- •Unit 3 business correspondense
- •1. Discuss these questions. Look at the typical answers and agree or disagree with them.
- •2. Skim the text to grasp the general idea. Decide if the following statements are true (t) or false (f).
- •Business letters
- •3. Find in the text English equivalents to the following Russian words and word combina-tions.
- •8. Match these parts of the letter (1- 9) with their names (a-I).
- •9. Read the information about business letter layouts and identify the layout of the business letters a, b, c given below.
- •12. Read the text again and answer the following questions.
- •16. Read and translate the following letter.
- •18. Complete this letter of Inquiry. Choose the words and word combinations from the box. Translate the letter.
- •1) __________
- •19. Skim the text to grasp the general idea. Decide if the following statements are true (t) or false (f).
- •20. Read the email and answer the questions below.
- •21. Read the email and answer the questions below.
- •22. Work in pairs. Answer the questions about your letter writing.
12. Read the text again and answer the following questions.
1. Is the date 12/30/14 written in British English or American English?
2. What should precede: the receiver’s name or his/her position?
3. When do you need to write “To Whom It May Concern”?
4. What paragraph should include unpleasant facts?
5. What information should the last paragraph include?
6. Do you need a comma after the complimentary close?
7. Where should you place your signature?
VOCABULARY EXERCISES
13. There are some abbreviations used in addresses. Match these abbreviations with the words they stand for.
Avenue a) Dr.
Street b) ON
Drive c) Can
Crescent d) Co.
Ontario e) St.
Canada f) Cr.
Boulevard g) Ave.
Apartment h) Rd.
Company i) Ave.
10) Road j) Apt.
14. Put these lines of the letter addresses in the correct order.
a) M4M 8T8 b) 14 Blyth St.
S.A. King & Co. N 4R 6Y7
Toronto, ON A.B. Burns
245 Spring St. Cambridge, ON
c) Enbridge Gas Company d) 805 S ARLINGTON BLVD APT 1A
M 1K 5H1 JUSTIN ARTIST
PO Box 644 ARLINGTON VA 22200-1100
Scarborough, ON MIRROR GRAPHICS INC
15. Give English equivalents of these phrases from business letters.
1) С наилучшими пожеланиями….
2) Прошу Вас ответить при первой же возможности….
3) Уважаемые господа….
4) Благодарю за то, что Вы приняли это во внимание….
5) С сожалением мы вынуждены Вам сообщить, что….
6) Пишу Вам, чтобы узнать о….
7) Мы рады сообщить Вам….
8) Благодарю Вас за то, что проявили терпение, ожидая ответ….
9) Благодарю за любезное письмо от 5 января….
10) В приложении Вы найдете….
11) Если Вам необходима дополнительная информация….
12) Мы всегда ценили качество вашей продукции….
13) С нетерпением жду ….
14) Преданный Вам….
15) Пожалуйста обращайтесь к нам….
16. Read and translate the following letter.
Touchstone Decorative Paving
4598 Snider Street, Elmira, On, N6T 6R8
519-888-9767
Janet Johnson
Newton’s Quarry
34 Stone Road
Cambridge, ON
N3G 3F5
Dear Ms. Johnson,
We are pleased to tell you that we have replaced the cheque which was destroyed in the fire that occurred last week in your offices.
We have always been happy with the quality of your products and service and we are delighted that the firm experienced only minor damages.
We trust that our account with you is now paid in full.
Yours truly,
Sandra Jenkins
Office Manager
17. Put the parts of the letters A, B in the correct order. Translate them.
Letter A
Lunar Rock Productions Ltd
a) 7 Moonlight Boulevard, Dover, 2030 NSW, Australia
tel: +61 2 337 476 fax: +61 2 337 477
b) Art Director
c) Dear Mr. Bound,
d) Yours sincerely,
e) Susan Rogers
f) I am enclosing a copy of our intended program.
I very much look forward to meeting you.
g) Lunar Rock Productions Ltd
h) 7 April, 2000
i) Your ref: 16538
Mr. James Bound Sales Director
j) Universal Aspects Ltd 769 Oxford Street LONDON WC1 007 UK
k) Thank you for your letter dated 3 April 2000.
l) We intend to stay in London for five days and I should be grateful if you could make the necessary arrangements as previously discussed.
m) Susan Rogers
Letter B
Sea Star Sports Articles
a) Road, London NW2 4HF
tel: 0171-886 6789
b) You asked about a quantity discount. We will be happy to discuss this with you if you can give us some idea of the quantity you are thinking of ordering. Our terms of payment are one month after receipt of invoice.
Mr. J.Wilson
Manager
c) Brighton Sports
10 Putney Street
Brighton BN3 6FE
d) Yours sincerely,
e) 19 May 2005
f) Do not hesitate to contact us if you have any further questions. I look forward to hearing from you in the near future.
Mr. J.Wilson
Manager
g) Brighton Sports
10 Putney Street
Brighton BN3 6FE
h) Mary Bates
Sales Manager
i) Thank you for your letter of 3 May 2005 enquiring about our new sales catalogue and price list. We are pleased to hear of your shop’s interest in stocking our products. Unfortunately, the new catalogue is not yet back from the printers. I will send it to you under separate cover as soon as possible. Please note our new line of children’s water toys which has been selling very well.
j) Dear Mr. Wilson,