I. You are in London and you want to buy a ticket for Glasgow. Complete the dialogue.
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Travel agent: You: Travel agent:
You: Travel agent: You: Travel agent: You:
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Good afternoon. Can I help you? ………………………………….. Let me see . . . I am very sorry, sir. There are no seats left for Glasgow on Monday. ………………………………….. Just a minute, sir …Yes. There are some seats left for Sunday. ………………………………….. It’s 165 pounds, sir, including airport taxes. Here you are. ………………………………….. |
Role-play the following situation.
You have a reservation for tomorrow for Los Angeles. Something urgent has
happened and you have to change your booking. Make the telephone
conversation with the travel agency.
II. On the plane.
I. If you want something or want to stop someone, say: Excuse me, . . To ask for something, say: May I . . . ? (very polite) Could I . . . ? (polite). Ask for the things on the plane using the picture.
III. At the airport.
I. Learn the words you may need for your flight.
package tour
booking-office
book a seat, a flight
first-class ticket
business class ticket
economy class ticket
departure board
international/domestic flights
cancelled: the flight will not take place
delayed: late
go to the check-in desk
check in your baggage/luggage
check-in-counter
weigh baggage/luggage
pay an excess baggage charge
smoking or non-smoking?
go through departures
go to passport control
go to the departure lounge
b
uy
presents from the duty-free shop
go to the boarding gate
passengers should proceed to gate 3
show your boarding card
on board the plane
fasten/unfasten your seat-belt
take off/landing
the plane takes off
the flight is 30 minutes late
transfer passengers (changing flights)
go to the transfer/transit lounge
go to baggage reclaim
your luggage is on the conveyor belt
the suitcase is broken
label
II. Read the following dialogue. Work in pairs.
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Porter: Mrs Jones: Porter:
Mrs Jones: Receptionist: Mrs Jones: Receptionist: Mrs Jones: Receptionist: Mrs Jones: Receptionist:
Mrs Jones: Receptionist:
Announcer:
Receptionist: (At Gate 3) |
Any luggage, madam? Yes, the two cases here. I'll keep this briefcase. I'll take your luggage to be weighed, madam. You'll find the ticket desk straight across the hall. Thank you. Good morning. Good morning. I have a ticket for flight BEA 987. May I see your ticket, please? Here it is. Is this your luggage? That's right. Here is your ticket and this is your luggage label, which you show at your destination when you get your luggage. Thank you. Where do I wait? Will you go upstairs to gate 3 and wait for the announcement of your flight. British European Airways announce the departure of their flight BEA 987. Passengers travelling on this flight are requested to proceed to gate 3 for customs and immigration formalities. Have your passport ready. This way, please.
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