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F O O D A N D B E V E R A G E S E R V I C E -

I

B . S c .

(Catering Science and Hotel Management)

First Year, Part III, Paper 2

S c h o o l o f D i s t a n c e E d u c a t i o n

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B h a r a t h i a r U n i v e r s i t y , C o i m b a t o r e - 6 4 1 0 4 6

Copyright 2008, Bharathiar University

All Rights Reserved

Compiled and Printed

by

FRONTLINE INSTITUTE OF

HOTEL MANAGEMENT STUDIES

14, Vallalar Salai, Pondicherry - 605011

for

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SCHOOL OF DISTANCE EDUCATION

Bharathiar University

Coimbatore - 641046

CONTENTS

Page Nos.

UNIT - I

Lesson 1

Introduction to Hotel Industry

3

- 12

Lesson 2

Restaurant

13

- 28

Lesson 3

Waiter

29

- 36

UNIT - II

Lesson 4

Restaurant Operating Equipments

39 - 62

Lesson 5

Ancillary Departments

63 - 68

Lesson 6

Preparation for Service

69 - 76

UNIT - III

Lesson 7

The Menu

79 - 94

Lesson 8

Forms and Techniques of Service

95 - 110

UNIT - IV

Lesson 9

Breakfast

113 - 124

Lesson 10

Beverages

125 - 142

UNIT - IV

Lesson 11

Order Taking Procedures in a Restaurant

145 - 158

Lesson 12

Savoury

159 - 166

Lesson 13

Ice Cream

167 - 178

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Year Part

Subject and Paper

Theory

I III

FOOD AND BEVERAGE SERVICE – I

100

Unit – I

Introduction to catering - Different types of catering establishments. Relationship of catering industry with other industries.

Staff organization in different types of restaurants, duties & responsibilities of restaurant staff.

Classification of restaurants. Types of restaurants, status of a waiter, attributes of a waiter.

Unit – II

Classification of operating equipments used in restaurants & their uses.

Ancillary departments, still room, pantry, hot plates.

Restaurant service Mise en scene, Mise en place.

Table layingPoints to remember when laying a table.

Uses of a dummy waiter

Unit – III

MenuMeaning, types, food & their usual accompaniments, French classical menu. Types of serviceDifferent styles, factors influencing styles of serviceadvantages & disadvantages.

Unit – IV

BreakfastTypes, cover laying, terms used.

Classification of beveragesPreparation of non alcoholic beverages, examples of non alcoholic beverages.

Unit – V

Order taking procedures in restaurants. Room servicetypes, order taking procedures for room service-telephone, door hangers.

Cover laying for foodsHors d”oeuvre, fish, main course, sweet, cheese, savory. Savoryexamples types.

Ice cream –meaning, categories

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UNIT I

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UNIT II

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UNIT III

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UNIT IV

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UNIT v

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M O D E L Q U E S T I O N P A P E R

B h a r a t h i a r U n i v e r s i t y , C o i m b a t o r e .

 

 

 

Course

: B.Sc. (Catering Science & Hotel Management)

Subject

: Food and Beverage Service - I

Time

:

3 hours

Total Marks

: 5 x 20 = 100

Direction

:

Answer any five questions only

 

 

 

1.i) What do you mean by catering management?

ii)Give a brief note about catering establishments.

iii)Give a brief note about the relationship between the catering industry and all other industries.

2.i) Explain in your own words about the various types of restaurants.

ii)Give a brief note about the fast-food restaurants.

iii)Explain in detail about the staff organization in hotel industry.

iv)What are the duties and responsibilities of the restaurant staffs?

3.i) List the basic rules of the Waiters described by Wilfred Gowers-Round.

ii)Enumerate briefly about the status of a Waiter in a hotel industry.

iii)Explain in detail about the attributes of a Waiter.

iv)List out the undesirable qualities of a Waiter.

4.i) Explain about the ancillary departments of a restaurant.

ii)Give a brief note about the stillroom.

iii)Explain in your own words about the hotplate.

5.i) What do you need to know about the menu, and why is this important?

ii)Enumerate the different types of menus in detail.

iii)Differentiate a la carte menu with table d'hôte menu.

iv)What are the basic principles for organizing a menu?

v)List the thirteen courses of French Classic Menu with suitable example.

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