1. Answer the following questions. Give extensive answers.

1. What is management composed of ?

2. What four basic functions do most managers perform?

3. What does planning involve?

4. What activities may also be included as part of the organizing function?

5. What do managers do in directing?

6. When might managers have to go back and replan, reorganize, and redirect.

7. What do effective managers meet the objectives of the company through?

8. What is open-book management?

9. What does open-book management provide?

2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.

1. __ Management plays a vital role in any business or organized activity.

2. __ Management is composed of a board of shareholders who have charge of the organization at all levels.

3. __ Planning, the second management function, is the process of putting the plan into action.

4. __ In directing, managers guide, teach, and motivate workers.

5. __ Changes need to be made in the company's organizational, or managerial, structure constantly.

6. __ Managers need interpersonal, organizational, and technical skills.

7. __ Open-book management "communicates all relevant information" to people outside the organization.

Assignments

1. Say what you have learned about:

1. planning; 2.organizing; 3.directing; 4.controlling; 5. open-book management.

2. Put questions to paragraphs 2,3,4,5.

3. Summarize the text.

Vocabulary

Below is a list of terms that you could find in the text. Use this as a working list and add other terms that you figured out in the unit.

1. to fit into - подходить, быть подходящим для

2. to revise - проверять, видоизменять

3. to involve - втягивать, вовлекать

4. allocate - локализовать

5. to determine - определять, устанавливать

6. to require - нуждаться ( в чем-л. ); требовать ( чего-л. )

7. ongoing - ведущийся, действующий, проводящийся

8. assigned - назначенный

9. to vary - изменять(ся), менять(ся)

10. empowering - уполномочивать, снабдить полномочиями;

11. belief - вера; доверие ( in )

12. enhanced - расширенный, усовершенствованный

13. ultimate - максимальный; наибольший, наивысший, предельный

14. to shirk - перекладывать ( ответственность и т.д. ) на кого-л.

accountable – обязанный отчитываться, ответственный, подотчетный

Communication and leadership styles3

As you define your communication objective, choose the appropriate style to accomplish that objective. The following framework, adapted from Tannenbaum and Schmidt, displays the range of communication styles used in virtually everyone's job at various times. Instead of trying to find one "right" style, use the appropriate style at the appropriate time and avoid using the same style all of the time.

When to use the tell/sell style Use the tell/sell style when you want your audience to learn from you. In the tell style, you are informing or explaining; you want your audience to understand something you already know. In the sell style, you are persuading or advocating; you want your audience to change their thinking or behavior. In tell/sell situations:

• You have sufficient information"

• You do not need to hear others' opinions, ideas, or inputs

• You want to control the message content

When to use the consult/join style Use the consult/join style, sometimes called the "inquiry style," when you want to learn from the audience. The consult style is somewhat collaborative (like a questionnaire); the join style is even more collaborative (like a brain-storming session). In consult/join situations:

• You do not have sufficient information

• You need to or want to understand others' opinions, ideas, or inputs

• You need to or want to involve your audience, coming up with message content together.

Leadership in Groups

Being a leader does not mean doing all the work yourself. Indeed, someone who implies that he or she has the best ideas and can do the best work is likely playing the negative roles of blocking and dominating.

Effective groups balance three kinds of leadership, which parallel the three group dimensions. Providing information leadership (by generating ideas and text) is joined by providing interpersonal leadership (monitoring the group's process, checking people's feelings, and resolving conflicts) and procedural group management (setting an agenda, making sure everyone knows what's due for the next meeting, communicating with absent group members, checking to be sure assignments are carried out). While it’s possible for one person to do all of these responsibilities, in many groups, the three kinds of leadership are taken on by three (or more) different people, Some groups formally or informally rotate or share these responsibilities, so that everyone—and no one—is a leader.

Several studies have shown people who talk a lot, listen effectively, and respond nonverbally to other members in the group are considered to be leaders.

Leadership Styles

Participative - a leadership style in which the leader encourages a free flow of communication and shares decisions with the group. There is a high concern for both people and task.

Laissez-fair - a leadership style characterized by a "leave it alone" or "hands off" approach. The manager leads by acting mainly as a consultant and turns most decisions over to the group. There is a low concern for people and task.

Autocratic - a leadership style in which the leader uses authority in a straight­forward manner by simply issuing orders. There is a high concern for the task and a low concern for people.

Comprehension